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Bill Utter Ford - Service Center

Denton, TX

4.9
2,667 Reviews

2,667 Reviews of Bill Utter Ford - Service Center

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November 28, 2023

Prompt friendly service. The car wash really compliments their customer service. With great service they will only get busier More

by drccook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edward’s
Nov 28, 2023 -

Bill Utter Ford responded

We're glad to know you appreciated our prompt and friendly service at Bill Utter Ford, as well as the complimentary car wash! We look forward to serving more customers like yourself. Thanks for your review!

November 27, 2023

Great people, Excellent service. Great communication. Heck, even the coffee is good :) Bill Utter is the best! More

by Shady Shores Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Bill Utter Ford responded

We're delighted to know you enjoyed the service and coffee at Bill Utter Ford! Thanks for your kind words, we appreciate it. Hope to see you again down the road for any of your future needs!

November 26, 2023

After initial inspection, it was determined a replacement part needed to be ordered. They kept me informed on parts arrival and when the vehicle would be ready More

by mitchelldavid151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Bill Utter Ford responded

Mitchell, it's great to know that our team at Bill Utter Ford kept you updated throughout the process. We appreciate your patience and positive feedback!

November 22, 2023

They always treat you with professional service. They are very time conscious, and efficient about getting your car serviced on time and properly. I would truly recommend them to a friend. More

by bellc803
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Bill Utter Ford responded

We're glad to know you had a positive experience with our service team at Bill Utter Ford. We appreciate your recommendation and look forward to helping you out in the future!

November 19, 2023

Everyone is great there. They are professional. They're kind and they get the job done right? More

by lady79421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jokob
Nov 20, 2023 -

Bill Utter Ford responded

Thanks a ton for your feedback and support! The team at Bill Utter Ford looks forward to serving you for miles to come - drive safely!

November 18, 2023

Had great service service. Thanks to Greg Hall it all set up for me. Thanks again More

by Anthonylouisme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Bill Utter Ford responded

Thank you for your confidence in Greg and Bill Utter Ford, and for your business. We are grateful to have you as a customer, Anthony!

Nov 22, 2023 -

Anthonylouisme responded

Thank again Greg, for your service

November 15, 2023

Service scheduling was simple, diagnosis correct and repairs were completed timely and correctly. The service advisor kept me apprised of the progress throughout the process. More

by Keith Gramling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meagan
Nov 15, 2023 -

Bill Utter Ford responded

Keith, we're glad to know that your service experience at Bill Utter Ford was smooth and efficient. We always aim for clear communication throughout the process. Thanks for sharing!

November 15, 2023

I had a really good experience working with Danny to get my truck repaired today More

by Nturkoly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Bill Utter Ford responded

Thanks so much for sharing your wonderful experience working with Danny at Bill Utter Ford! It was a pleasure getting your truck fixed up and back on the road. Safe travels!

November 14, 2023

Unlike "Five Star Ford" in Lewisville, "the rip off " dealership, I have been taken my vehicle to the caring and professionals at Bill Utter Ford. Today I had taken my vehicle in for a service, that Just More

by KHFISHER50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Salinas
Nov 14, 2023 -

Bill Utter Ford responded

We're glad to know that you had a positive experience with Justin and our team at Bill Utter Ford. We always aim to keep our customers informed about their vehicle's status, so it's great to see we hit the mark for you! Thanks for your support.

November 13, 2023

Great service and super fast. So appreciative of the team there! Was a walk in and got out fast! More

by babydragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kason Edwards
Nov 14, 2023 -

Bill Utter Ford responded

We are so happy that our Bill Utter Ford team delivered a top-notch experience. Thank you, and we hope to see you down the road!

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