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Bill Utter Ford - Service Center

Denton, TX

4.9
2,723 Reviews
Call Service Center (800) 611-4415

2,723 Reviews of Bill Utter Ford - Service Center

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March 04, 2024

The customer service is absolutely great. Would recommend to getting service done at Bill Utter Ford to anyone. More

by Jessgeisler97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Romero
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Mar 04, 2024 -

Bill Utter Ford responded

Jess, we're so glad to know you had a great experience with our customer service at Bill Utter Ford. Thanks for recommending us!

March 04, 2024

Excellent service, Jakob was very kind and always in touch for any recommendation about my car’s maintenance. More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob
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Mar 04, 2024 -

Bill Utter Ford responded

Hector, we're glad to know Jakob provided excellent service and kept you informed about your car's maintenance at Bill Utter Ford. Thanks for sharing your experience!

February 29, 2024

Clean, well organized professionally ran customer friendly service environment. Service advisor Cam provided excellent attention to detail, to deliver quality service. More

by zinkservices1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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Feb 29, 2024 -

Bill Utter Ford responded

We're glad to know you had a positive experience with our service advisor, Cam, at Bill Utter Ford. We strive for excellence and appreciate your feedback on our clean and organized environment!

February 29, 2024

Greg Hall has been extremely helpful providing updates as to the diagnosis and explaining the corrective action to resolve the issues with my trucks transmission More

by Jimmiejoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Bill Utter Ford responded

We're glad to know that Greg was able to assist you with your truck's transmission issues at Bill Utter Ford. We appreciate the positive feedback and are here for any of your future needs!

February 23, 2024

Exceptional service staff. Cost no more to get it done right. Highly recommend Eddie was great. More

by wesolakracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2024 -

Bill Utter Ford responded

It's fantastic to hear that you had a five-star service visit to Bill Utter Ford! Thank you for sharing your kind words for Eddie. See you next time!

February 21, 2024

5 star ford in Lewisville wouldn’t answer the phone. Bill Utter took great care of me, quickly and easily. More

by Billnebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus and Jordan
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Feb 21, 2024 -

Bill Utter Ford responded

We're glad to know that our team at Bill Utter Ford was able to assist you efficiently and promptly. Thanks for choosing us - drive safely and take care!

February 20, 2024

Good location, knowledgeable service people who will answer questions and explain any issues with your vehicle More

by SandboxFriend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Bill Utter Ford responded

We appreciate your positive feedback! Our team at Bill Utter Ford is always here to provide knowledgeable service and answer any questions you may have. Thanks for choosing us!

February 19, 2024

Best dealership in Denton Texas did a wonderful job. Thank you. I would kill anybody I know to bring this Ford to Bill Utter Ford. Best company I’ve ever dealt with. Thank you so much. Send. More

by anthonyjordan1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Bill Utter Ford responded

Anthony, we're delighted to know you had a wonderful experience at Bill Utter Ford. Thanks for recommending us and sharing your positive feedback!

February 16, 2024

Danny went above and beyond with his customer service! I’m very appreciative and I will make sure to have him again as a representative! More

by Kristin C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2024 -

Bill Utter Ford responded

Kristin, it's great to know that Danny provided exceptional service at Bill Utter Ford! We're looking forward to your next visit. Thanks for the review!

February 15, 2024

Excellent service everytime will always recommend Bill Utter Ford to all my friends and family! More

by Kristine1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

Bill Utter Ford responded

Thank you, Kristine, for stopping by to leave Bill Utter Ford a wonderful review! We appreciate your recommendation and are here for any of your future needs!

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