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Bill Utter Ford - Service Center

Denton, TX

4.9
2,710 Reviews

2,710 Reviews of Bill Utter Ford - Service Center

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February 14, 2024

Did the job correctly with no hassels. , and had some recomendations for futur care of me F150. More

by Todd_95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Swift
Feb 15, 2024 -

Bill Utter Ford responded

It was our pleasure to assist you, Todd! Thanks for choosing Bill Utter Ford and trusting us to keep your F150 running smoothly - safe travels until next time!

February 12, 2024

Bill Utter Ford is the Best in Denton compared to the competition. Their longevity is proof of success. More

by BrendaBoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason
Feb 12, 2024 -

Bill Utter Ford responded

Brenda, we're so glad to know you think highly of us at Bill Utter Ford. Thanks for recognizing our longevity and success in Denton!

February 10, 2024

Megan and team are doing fantastic work! I appreciate the friendliness and support with what needs to be done! You have a great team! More

by Bull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Meredith
Feb 12, 2024 -

Bill Utter Ford responded

We're so glad to know that Megan and the team at Bill Utter Ford provided you with a fantastic experience! We appreciate your kind words, thanks for sharing them.

February 07, 2024

Greg Hall is very courteous and polite and he cares for the customer concerns keeps them up to date on the repair process. Handled the insurance claim on the Rodent damage and even handled the funeral and More

by Carguy Frank1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Bill Utter Ford responded

Frank, we're delighted to know that Greg provided you with such a positive experience at Bill Utter Ford. It's great to see our team going above and beyond for our customers, even in the most unique circumstances! Thanks for your kind words and support!

February 06, 2024

Excellent experience. I had no appointment. I arrived before opening a waited for them to open . Danny checked me in an took care of business More

by Jonlanier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Bill Utter Ford responded

It's great to know that Danny and the team at Bill Utter Ford were able to provide you with an excellent experience. Thanks for choosing us!

February 02, 2024

Entire staff was caring, attentive, thoughtful. I am thankful and grateful for the customer service given. Service Advisor 998353 Megan Meredith was very helpful. She was kind, courteous and cari More

by Ford Fusion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE ADVISOR 998353 MEGAN MEREDITH
Feb 02, 2024 -

Bill Utter Ford responded

We're so glad to know our team, especially Megan, was able to provide you with the attentive and thoughtful service we strive for at Bill Utter Ford. Thank you for sharing your experience!

February 01, 2024

The service team is a whole team ! Able to communicate easily, they want to make sure you are happy, and the job is done correctly! Thank you for your assistance with More

by Bull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Feb 01, 2024 -

Bill Utter Ford responded

We're glad to know our service team at Bill Utter Ford was able to provide you with a great experience! We always aim for clear communication and customer satisfaction. Thanks for your feedback, we appreciate it!

January 29, 2024

Great folks, from top to the janitor. Very kind . Great service in every aspect . Will tell all about it and I love my Exspedition . The company I worked for 15 years bought all the fleet More

by Tonyholley144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All good
Jan 29, 2024 -

Bill Utter Ford responded

Tony, we're delighted to know you had a great experience with us at Bill Utter Ford and that you love your Expedition. We appreciate the shout-out!

January 27, 2024

Omar was great! He thoroughly explained the things I needed to get done but didn’t pressure me into anything. Always great service! More

by Sampsont77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Jan 29, 2024 -

Bill Utter Ford responded

It's great to know that Omar provided you with excellent service at Bill Utter Ford. We always aim for a pressure-free environment and we're glad he could assist!

January 26, 2024

Great friendly staff, very courteous,helpful, always pleased with the service I get..thank you More

by Fordgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Smith
Jan 25, 2024 -

Fordgirl responded

Thank you for great service

Jan 26, 2024 -

Bill Utter Ford responded

Thank you for your confidence in Bill Utter Ford, and for your business. We are grateful to have you as a customer!

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