Bill Utter Ford - Service Center

Service was great. Advisor made sure items were in stock before my appointment and my truck was done and ready for pickup before originally stated. Advisor made sure items were in stock before my appointment and my truck was done and ready for pickup before originally stated. More

Communication was excellent while my truck was in their body shop. They were also able to accommodate a last minute service request. Highly recommend! body shop. They were also able to accommodate a last minute service request. Highly recommend! More

Excellent service. Justin was helpful all the way and the cost was fair and timely. Justin was helpful all the way and the cost was fair and timely. More

This is an honest dealership. They have a comfortable waiting room and they keep you informed on the progress of your car. I trust Bill Utter Ford with any repairs and maintenance They have a comfortable waiting room and they keep you informed on the progress of your car. I trust Bill Utter Ford with any repairs and maintenance of my Escape. More

Greg Hall walk me through all my options for the repair of my car. He was very patient and answered every question that I have. He's an asset to your team and my go to guy. I know there’s people behind the of my car. He was very patient and answered every question that I have. He's an asset to your team and my go to guy. I know there’s people behind the scene that are hands on but the outcome is the car drives like brand new. More

I appreciate the service, competency, ease of being serviced and friendliness of Bill Utter Ford. My service advisor today was Kason and he handled everything great from the moment I got there until th serviced and friendliness of Bill Utter Ford. My service advisor today was Kason and he handled everything great from the moment I got there until the service was completed. Great job, Bill Utter Ford in Denton, TX! More

Great service. Justin the service advisor was amazing. Car was washed but not good enough. Justin the service advisor was amazing. Car was washed but not good enough. More

Bill Utter has provided excellent service and sales experience for my new vehicle purchase. The sales experience was seamless. experience for my new vehicle purchase. The sales experience was seamless. More

Cold rainy day & they let my vehicle with leather interior sit outside with window down & I did not roll it down. They also didn't put any seat protection over my leather seat. Asked service rep fo interior sit outside with window down & I did not roll it down. They also didn't put any seat protection over my leather seat. Asked service rep for my cabin air filter that was being changed out. Rep said he would take pic & send me. It's now next day & after texting rep to send pic, I still have no pic. More

Quick turnaround. Enjoy working with Eddie Church each and every time. Too bad Ford can’t get it right with their trucks. Enjoy working with Eddie Church each and every time. Too bad Ford can’t get it right with their trucks. More