Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Bill Utter Ford - Service Center

Denton, TX

4.9
2,710 Reviews
Call Service Center (800) 611-4415

2,710 Reviews of Bill Utter Ford - Service Center

Sort by
March 12, 2024

Great service with a personal touch. I could not be happier. I will definitely be using them again. More

by Cbutters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
Report | Print
Mar 12, 2024 -

Bill Utter Ford responded

Happy customers make us happy! Thank you for working with us at Bill Utter Ford. We look forward to seeing you again next time!

March 12, 2024

Kason in service is awesome to work with. He made the entire experience easy and stress free. More

by Ross W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
Report | Print
Mar 12, 2024 -

Bill Utter Ford responded

Ross, we're thrilled to hear that Kason made your Bill Utter Ford experience seamless! Thanks for the 5-star review. Until next time!

March 09, 2024

Greg Hall took really good care of me . I had a few bad experiences before with different advisors. He took really good care of me, and the mechanics took care of my truck professionally. More

by Crawlsolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Bill Utter Ford responded

It's great to know that Greg and our team at Bill Utter Ford provided you with the best experience! We're here for any future needs. Safe travels in your truck!

March 08, 2024

They have amazing employees who will go above and beyond to make sure a customer is taken care of. More

by Jkgregory52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Swift
Report | Print
Mar 08, 2024 -

Bill Utter Ford responded

Thank you for leaving Bill Utter Ford a five-star review! We always strive to go the extra mile so it's validating to see this reflected in your feedback.

March 08, 2024

Get did Great Don’t like not having him as our service man. He always took care of us You need more technicions This took 10 days and it was not for parts. More

by landesgary
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Bill Utter Ford responded

We appreciate your feedback and patience during the service process at Bill Utter Ford. We're glad to know that our team took good care of you. Your comments are noted - we always strive for improvement. If there is anything else you'd like to share, please don't hesitate to reach out. Thank you, Perry Eggleston - Service Director - 940-321-7442

March 08, 2024

The service department has done a great job in Completing the repair and parts replacement to my wife’s vehicle More

by Jimmiejoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Bill Utter Ford responded

We're glad to know our service department at Bill Utter Ford was able to effectively assist with your wife's vehicle repairs. Thanks for sharing your experience!

March 05, 2024

Very good staff and dealership always take care of my vehicle. The only dealership I let work on. Bill utter is the best 👌 More

by kennyg578 ford tough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob McCord
Report | Print
Mar 05, 2024 -

Bill Utter Ford responded

We're delighted to know that you trust our team at Bill Utter Ford with your vehicle. Thanks for the review and your continued support!

March 04, 2024

The customer service is absolutely great. Would recommend to getting service done at Bill Utter Ford to anyone. More

by Jessgeisler97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Romero
Report | Print
Mar 04, 2024 -

Bill Utter Ford responded

Jess, we're so glad to know you had a great experience with our customer service at Bill Utter Ford. Thanks for recommending us!

March 04, 2024

Excellent service, Jakob was very kind and always in touch for any recommendation about my car’s maintenance. More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob
Report | Print
Mar 04, 2024 -

Bill Utter Ford responded

Hector, we're glad to know Jakob provided excellent service and kept you informed about your car's maintenance at Bill Utter Ford. Thanks for sharing your experience!

February 29, 2024

Clean, well organized professionally ran customer friendly service environment. Service advisor Cam provided excellent attention to detail, to deliver quality service. More

by zinkservices1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Feb 29, 2024 -

Bill Utter Ford responded

We're glad to know you had a positive experience with our service advisor, Cam, at Bill Utter Ford. We strive for excellence and appreciate your feedback on our clean and organized environment!

1
...
19
20
21
...
271