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Bill Utter Ford - Service Center

Denton, TX

4.9
2,723 Reviews
Call Service Center (800) 611-4415

2,723 Reviews of Bill Utter Ford - Service Center

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April 02, 2024

Magan and Logan are amazing. I had a small issue with my truck and thry didnt hesitate to assist me with a great smile and a welcoming attitude. Thry got me i to a loaner and More

by Gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Swift, Kyle White, Christina Flook, Sharon Moreno, Tony King, Karina Rubio
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Apr 02, 2024 -

Bill Utter Ford responded

Gilbert, we're glad to know that our team was able to assist you promptly at Bill Utter Ford. We always aim for a smooth experience! Thanks for your kind words.

March 31, 2024

I am very satisfied with the service, it was quick and service personnel was phenomenal, she welcome me cheerful😊 I will definitely come there again when I need service More

by Bishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Flook
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Apr 01, 2024 -

Bill Utter Ford responded

We're so glad to know you had a positive experience with our service team at Bill Utter Ford! Your satisfaction is important to us and we look forward to welcoming you back for your future needs. Safe travels until then!

March 29, 2024

The facility was very clean the personnel were friendly and professional and helpful great job More

by dcherry32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan in the service department San Pedro or Pete I believe parts department
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Mar 29, 2024 -

Bill Utter Ford responded

Thanks so much for your glowing review! Our team is always happy to help you out here at Bill Utter Ford!

March 27, 2024

I have been going to this dealership for service for 3 years. Everyone that I have come in contact with is friendly and helpful. Justin in the service department kept me updated on the progress of my Must More

by Velma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 27, 2024 -

Bill Utter Ford responded

Velma, it's great to know that you've had consistently positive experiences with our team at Bill Utter Ford! We're glad Justin kept you updated on your Ford Mustang's progress. Thanks for sticking with us for all of your vehicle needs!

March 25, 2024

Great customer service and let me know about my front brakes that needed serviced and fixed the recall issues More

by ronmorrisjsupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson
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Mar 25, 2024 -

Bill Utter Ford responded

We're glad to know you had a great experience with our team at Bill Utter Ford. We always aim to provide top-notch service and keep your vehicle in the best shape possible. Thanks for trusting us with your car's needs!

March 24, 2024

Services were performed exactly like I wanted! I’ll be a repeat customer!!! High recommend this dealer! More

by Banjoman58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor ( Justin)
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Mar 24, 2024 -

Bill Utter Ford responded

We're so glad to know that you had a great experience with us at Bill Utter Ford! Thanks for planning on coming back and recommending us. We are here for any of your future needs!

March 22, 2024

Courteous and thorough in their efforts to address my service needs. Kept me informed throughout the process More

by rgadd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2024 -

Bill Utter Ford responded

We're glad to know our team at Bill Utter Ford was able to keep you informed and meet your service needs. Thanks for the positive feedback!

March 14, 2024

The best dealer in the metroplex by far. They take extra care of all there customer and makes sure everything gets done. More

by joneszdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Chaffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claire Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Bill Utter Ford responded

It's great to hear you've had a 5-star experience at Bill Utter Ford. We strive to provide top-notch service and ensure complete customer satisfaction - thanks for the acknowledgment!

March 14, 2024

Fast friendly service. Work me in for an oil change. Could have received a truck wash if I wanted one More

by SNCANTRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2024 -

Bill Utter Ford responded

We're glad to know you had a fast and friendly service experience at Bill Utter Ford! We always aim to accommodate our customers' needs. Don't hesitate to stop by for that truck wash next time!

March 14, 2024

Fast and dependable serviceThe service writer took extra time and care to get us setup as we needed to coordinate with other people. More

by benelocke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki Flook, Christina Flook, Alex Celis
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Mar 14, 2024 -

Bill Utter Ford responded

We're glad to know our team at Bill Utter Ford was able to provide you with the fast and dependable service you needed. Thanks for sharing your experience!

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