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Bill Utter Ford - Service Center

Denton, TX

4.9
2,667 Reviews
Call Service Center (800) 611-4415

2,667 Reviews of Bill Utter Ford - Service Center

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December 29, 2023

Very pleased. .Great Service. Danny really made it a very good experience. I felt like I was in great hands More

by Jonlanier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Bill Utter Ford responded

Jonlanier, we're delighted to know that Danny provided you with great service at Bill Utter Ford. We thank you for sharing your positive experience with us and hope to see you again in the future!

Jan 03, 2024 -

Jonlanier responded

I really felt at home and calm about service to our car . Danny and his team did a wonderful job . Thanks

December 28, 2023

The collision team, Bob especially, was amazing throughout this process. Excellent communication and follow-up! More

by sharonsmith9593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Lynn
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Dec 28, 2023 -

Bill Utter Ford responded

Sharon, we're delighted to know that Bob and our collision team at Bill Utter Ford provided excellent service throughout your experience. Thanks for the positive feedback!

December 28, 2023

Totally outstanding customer service given me by everyone from beginning to ending. I can’t say enough about my wonderful experience with dealer Utter Ford. Thanks to everyone!! More

by Don D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian and Steve in service and shuttle departments.
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Dec 28, 2023 -

Bill Utter Ford responded

Don, we're delighted to know you had an outstanding experience with us at Bill Utter Ford. Your kind words mean a lot! Thank you for choosing us and sharing your review.

December 23, 2023

Got me in and out fast. Great service and went over everything perfectly. Thank you for the great experience. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob Mccord
Report | Print
Dec 26, 2023 -

Bill Utter Ford responded

David, we're glad to know you had a great experience at Bill Utter Ford! We aim for efficient and thorough service. Thanks for the feedback!

December 23, 2023

Bob and Bill Utter Ford bought cars from both, Great Family of Ford Dealers, Great Service and Staff More

by Tomseebeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason
Report | Print
Dec 26, 2023 -

Bill Utter Ford responded

Tom, it's fantastic to know you've had great experiences with Bob and the rest of our team at Bill Utter Ford. We appreciate your support!

December 19, 2023

Great service and friendly staff. Quick and efficient. Danny Morris is a great Service Advisor More

by daisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Bill Utter Ford responded

Thank you for reviewing Danny and Bill Utter Ford! We will pass along your appreciation to our team. Safe travels!

December 15, 2023

Monty kept me updated and informed during the entire process. Extremely professional and knowledgeable about the body shop business. More

by Crash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monty Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

Bill Utter Ford responded

We're glad to know that Monty kept you well-informed and provided professional service during your visit to Bill Utter Ford. We appreciate the positive feedback!

December 15, 2023

The manager was able to respond to my issue concerning a broken part on the front of my truck. The manager reviewed their stick on the part and found only 1 left. The service tech went to parts and pick u More

by Jimmiejoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Lynn
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Dec 15, 2023 -

Bill Utter Ford responded

Jimmie, it's great to know our team at Bill Utter Ford was able to resolve your issue efficiently. We appreciate the positive feedback and look forward to assisting you in the future!

December 14, 2023

Great customer service. They are great in working around our schedule and provide loaner cars and shuttle services. Very transparent about price and whether a repair is nec More

by rondos-tellers0h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Dec 15, 2023 -

Bill Utter Ford responded

We're delighted to know you had a great experience with our team at Bill Utter Ford! We aim for transparency and convenience in all we do. Thanks for your positive feedback—it's much appreciated!

December 12, 2023

I have always used Bill Utter ford for servicing my car. They are always not only friendly but I know the work will be done well. More

by lcriegle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Dec 12, 2023 -

Bill Utter Ford responded

We're so glad to know you've had consistently positive experiences with our service team at Bill Utter Ford. Thanks for trusting us with your car's needs, and we look forward to seeing you next time!

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