2,723 Reviews of Bill Utter Ford - Service Center
The technician was very professional, informative, and helpful. I was very appreciative that he was willing to explain Everything carefully and fully. helpful. I was very appreciative that he was willing to explain Everything carefully and fully. More
I made an appointment for car repair and it’s now 9 days later and no car. I have not received call backs from service representatives except to say it will cost $4,000. All the positive reviews I see later and no car. I have not received call backs from service representatives except to say it will cost $4,000. All the positive reviews I see posted are from men, so I guess I’m the wrong gender/age to receive positive service. I purchased this car from Bill Utter and had no problem with sales. They were very courteous. Not the service department! More
Kept up to date on repairs informed about expected delays due to weather. Work done on a timely manner once parts arrived delays due to weather. Work done on a timely manner once parts arrived More
Brought my truck in for service it was making a strange noise when I started it, they called me the next day and had fixed it. They always take great care of my vehicles. The staff is always friendly and noise when I started it, they called me the next day and had fixed it. They always take great care of my vehicles. The staff is always friendly and professional. More
Bill Utter Ford’s service department is top notch. It’s easy to schedule service and they usually finish the work ahead of the estimated time of completion. Danny Morris is great to work with. It’s easy to schedule service and they usually finish the work ahead of the estimated time of completion. Danny Morris is great to work with. More
Convenient drop off location, courteous staff who went above to make things right, when delays were encountered. above to make things right, when delays were encountered. More
From the point of sale to the body shop to the service department, I’ve always been treated well! department, I’ve always been treated well! More
Bill Utter Ford has always treated me the best. Great Organization! Keep up the work Great Organization! Keep up the work More
Bill Utter Ford did a great job, they were attentive, caring, and reasonably priced. I will go back to them when more services are needed. caring, and reasonably priced. I will go back to them when more services are needed. More
Great service coordinated well to delight the customer (me!!) A bit pricey for an elderly lady but I am happy feeling the job was done well. (me!!) A bit pricey for an elderly lady but I am happy feeling the job was done well. More