Back

Bill Utter Ford - Service Center

Denton, TX

4.9
2,723 Reviews

2,723 Reviews of Bill Utter Ford - Service Center

Sort by
January 17, 2025

The technician was very professional, informative, and helpful. I was very appreciative that he was willing to explain Everything carefully and fully. More

by Noble
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
January 16, 2025

I made an appointment for car repair and it’s now 9 days later and no car. I have not received call backs from service representatives except to say it will cost $4,000. All the positive reviews I see More

by Connies
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Kept up to date on repairs informed about expected delays due to weather. Work done on a timely manner once parts arrived More

by Carguy Frank1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Brought my truck in for service it was making a strange noise when I started it, they called me the next day and had fixed it. They always take great care of my vehicles. The staff is always friendly and More

by Drosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

Bill Utter Ford’s service department is top notch. It’s easy to schedule service and they usually finish the work ahead of the estimated time of completion. Danny Morris is great to work with. More

by 1Discman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kason Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Convenient drop off location, courteous staff who went above to make things right, when delays were encountered. More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

From the point of sale to the body shop to the service department, I’ve always been treated well! More

by jhilburn
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Bill Utter Ford has always treated me the best. Great Organization! Keep up the work More

by cornerstone7681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Bill Utter Ford responded

Thanks so much for the awesome review. We look forward to your next visit to Bill Utter Ford!

December 26, 2024

Bill Utter Ford did a great job, they were attentive, caring, and reasonably priced. I will go back to them when more services are needed. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Bill Utter Ford responded

Chris, we're delighted to hear that you had a positive experience with us at Bill Utter Ford. We look forward to assisting you again in the future!

December 21, 2024

Great service coordinated well to delight the customer (me!!) A bit pricey for an elderly lady but I am happy feeling the job was done well. More

by janet.rogers01006
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Apollo who drove me home and brought back my repaired car the next day!!
Dec 23, 2024 -

Bill Utter Ford responded

We're delighted to hear that you had a positive experience with our team at Bill Utter Ford! We strive to provide excellent service and ensure every customer leaves satisfied. Thank you for your feedback, and we're here if you need anything in the future!