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Bill Utter Ford - Service Center

Denton, TX

4.9
2,665 Reviews
Call Service Center (800) 611-4415

2,665 Reviews of Bill Utter Ford - Service Center

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November 12, 2024

Service advisors are always friendly and helpful. It's extremely easy to contact them. The repairs and service are always top notch. More

by S_PATTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Bill Utter Ford responded

We're delighted to hear that our service advisors at Bill Utter Ford have been friendly and helpful. It's great knowing you find it easy to reach us, and we're pleased the repairs meet your expectations!

November 11, 2024

The shuttle service was really helpful. My rep did a good job of working through the repair. More

by Ryan Reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Bill Utter Ford responded

We are so happy that our Bill Utter Ford team earned your five stars. Thanks, Ryan!

November 08, 2024

Service dept was very good, had a new battery installed. They checked the. Alternate also More

by mikescox00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Bill Utter Ford responded

We are so happy that our Bill Utter Ford team earned your five stars. Thanks, Mike!

November 07, 2024

My service manager, Spencer was top-notch. Very informative and kept continuous communication with me regarding the status of my vehicle. The service was done way quicker than I expect as More

by jhunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Garcia
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Nov 08, 2024 -

Bill Utter Ford responded

We're delighted to hear that Spencer provided you with excellent service and kept you informed throughout the process at Bill Utter Ford. Thanks for sharing your experience!

November 06, 2024

Service at Bill Utter Ford is simply the best. From start to finish, they are #1… More

by bathomas65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Bill Utter Ford responded

We are so happy that our Bill Utter Ford team earned your five stars. Thanks for working with us!

November 04, 2024

Quick service. Seems like car is fixed and back to normal. Reasonably price. Like the shuttle services More

by kscottcar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Bill Utter Ford responded

Thank you for sharing your experience with us! We're glad to hear that our quick service and shuttle options at Bill Utter Ford met your needs. Safe driving ahead!

November 02, 2024

My daughter was recently traveling to Denton for a wedding. On the way, she had a low tire due to a nail. The service team at Bill Utter Ford promptly took her car in for service and gave her a ride a More

by JUDY MELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Bill Utter Ford responded

Judy, we're delighted to hear that Mike and the Bill Utter Ford service team were able to assist your daughter so efficiently. It's great knowing they went above and beyond to ensure she made it on time for the wedding! Thank you for sharing this experience with us!

November 02, 2024

Always a pleasure to come to Bill Utter Ford for maintenance visits for my 2015 Ford Focus. More

by richard.p.ridenour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Bill Utter Ford responded

Richard, thank you for leaving Bill Utter Ford a five-star review! We are glad that our team keeps your Ford Focus running like new.

November 02, 2024

Cason was great to work with. He told me what needed to be done and then told me the two most important ones to do now. More

by Yellow rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Bill Utter Ford responded

We're delighted to hear that Cason provided you with clear and helpful guidance at Bill Utter Ford. Thank you for sharing your positive experience!

November 01, 2024

The service was on time, friendly and professional. I recommend this dealership to anyone. I love my Ford F150. It’s been the best vehicle I have ever owned! More

by leebarg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember. Service came to my house
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Nov 01, 2024 -

Bill Utter Ford responded

Thank you for recommending Bill Utter Ford! We're delighted to hear that you're enjoying your F150 and had a positive experience with our team. Safe driving ahead, and please let us know if we can assist you down the road.

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