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Bill Utter Ford - Service Center

Denton, TX

4.9
2,710 Reviews

2,710 Reviews of Bill Utter Ford - Service Center

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December 19, 2024

Bill Utter Ford in Denton, TX hand down the best ford dealership in the state. I’ve lived all over Texas. Have bought 7 ford vehicles between me and my wife the last 2 were bought at bill utter and have More

by VanDusenDavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Desurne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Bill Utter Ford responded

We're delighted to hear that you and your wife have had such positive experiences with us at Bill Utter Ford! Our team is committed to providing respectful and professional service every time. Thank you for choosing us as your go-to dealership in Texas!

December 18, 2024

Very friendly and courteous. I definitely will be a repeat customer. The repairs were done quickly. Thank you More

by Lola Marcum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly - I think that was his name- He was the gentleman that gave me a ride home
Dec 18, 2024 -

Bill Utter Ford responded

Lola, we're delighted to hear you had a great experience with us at Bill Utter Ford! We look forward to welcoming you back for any future needs. Thank you for your kind words!

December 13, 2024

Excellent service. Definetly care about thier cistomers and do good work. I will use again without hesitation. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Gary responded

Eddie was easy to work with and took great care of my needs.

Dec 13, 2024 -

Bill Utter Ford responded

Gary, we are glad to hear that Eddie and the service team provided attentive service. Thank you for trusting Bill Utter Ford with your automotive needs. See you next time!

December 13, 2024

Competent, friendly, and trustworthy dealership with great service specials. Easy to schedule appointments and fair prices. More

by Js62772dallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Bill Utter Ford responded

Thank you for highlighting the great service and convenience at Bill Utter Ford! We're glad to hear that our team provided a competent, friendly, and trustworthy experience. We appreciate your support!

December 13, 2024

I dealt with Eddie he was very understanding and didn’t hesitate to take care of my ussue More

by Rcrepair22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil
Dec 13, 2024 -

Bill Utter Ford responded

Your support of Bill Utter Ford is much appreciated!

December 13, 2024

They treated me well the service department was great and kept me updated. The parts department was very knowledgeable and meet my expectations and morr More

by Carguy Frank1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Bill Utter Ford responded

We're delighted to hear that our service and parts departments at Bill Utter Ford exceeded your expectations! Thank you for sharing your positive experience with us. We look forward to serving you again in the future!

December 11, 2024

Honest and fair dealership. Generally, I don't go to dealerships for maintenance, however, after shopping around, Bill Utter Ford had the best price and most knowledgeable staff More

by scottwayles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Bill Utter Ford responded

We're delighted to hear that you found our team at Bill Utter Ford honest and knowledgeable, Scott. It's great to know we could offer the best price for your maintenance needs, and we're looking forward to assisting with all your future service requirements!

December 11, 2024

This is my 3rd vehicle purchased from Bill Utter. Never had a bad experience. Excellent service department! More

by kcbjork
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Bill Utter Ford responded

Thank you for your continued trust in Bill Utter Ford! We're delighted to hear that you've consistently had positive experiences with our service department. We look forward to assisting you again in the future!

December 10, 2024

Just in for oil/filter change. Quick and easy. Service rep very friendly and knowledgeable. Will definitely be back. More

by Jag7783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Bill Utter Ford responded

We're delighted to hear that your oil and filter change was quick and easy at Bill Utter Ford! Our team is always here to provide friendly and knowledgeable service. Looking forward to seeing you again soon!

December 07, 2024

Perfect dealership. Danny was expeditious and courteous. Entire staff extremely knowledgeable and pleasant to work with. More

by kjkh2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Bill Utter Ford responded

Thank you for the fantastic feedback! We're delighted to hear that Danny and our team at Bill Utter Ford provided such a positive experience. We appreciate your support and look forward to serving you again in the future!