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Bill Utter Ford - Service Center

Denton, TX

4.9
2,710 Reviews

2,710 Reviews of Bill Utter Ford - Service Center

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March 27, 2024

I have been going to this dealership for service for 3 years. Everyone that I have come in contact with is friendly and helpful. Justin in the service department kept me updated on the progress of my Must More

by Velma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 27, 2024 -

Bill Utter Ford responded

Velma, it's great to know that you've had consistently positive experiences with our team at Bill Utter Ford! We're glad Justin kept you updated on your Ford Mustang's progress. Thanks for sticking with us for all of your vehicle needs!

March 25, 2024

Great customer service and let me know about my front brakes that needed serviced and fixed the recall issues More

by ronmorrisjsupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson
Mar 25, 2024 -

Bill Utter Ford responded

We're glad to know you had a great experience with our team at Bill Utter Ford. We always aim to provide top-notch service and keep your vehicle in the best shape possible. Thanks for trusting us with your car's needs!

March 24, 2024

Services were performed exactly like I wanted! I’ll be a repeat customer!!! High recommend this dealer! More

by Banjoman58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor ( Justin)
Mar 24, 2024 -

Bill Utter Ford responded

We're so glad to know that you had a great experience with us at Bill Utter Ford! Thanks for planning on coming back and recommending us. We are here for any of your future needs!

March 22, 2024

Courteous and thorough in their efforts to address my service needs. Kept me informed throughout the process More

by rgadd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2024 -

Bill Utter Ford responded

We're glad to know our team at Bill Utter Ford was able to keep you informed and meet your service needs. Thanks for the positive feedback!

March 14, 2024

The best dealer in the metroplex by far. They take extra care of all there customer and makes sure everything gets done. More

by joneszdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Chaffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claire Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Bill Utter Ford responded

It's great to hear you've had a 5-star experience at Bill Utter Ford. We strive to provide top-notch service and ensure complete customer satisfaction - thanks for the acknowledgment!

March 14, 2024

Fast friendly service. Work me in for an oil change. Could have received a truck wash if I wanted one More

by SNCANTRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Bill Utter Ford responded

We're glad to know you had a fast and friendly service experience at Bill Utter Ford! We always aim to accommodate our customers' needs. Don't hesitate to stop by for that truck wash next time!

March 14, 2024

Fast and dependable serviceThe service writer took extra time and care to get us setup as we needed to coordinate with other people. More

by benelocke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki Flook, Christina Flook, Alex Celis
Mar 14, 2024 -

Bill Utter Ford responded

We're glad to know our team at Bill Utter Ford was able to provide you with the fast and dependable service you needed. Thanks for sharing your experience!

March 13, 2024

Great service after the sale. Accurate repairs. I have another dealership in my back door in Lewisville but come here because of their great team. More

by nagisan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monty Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan, Chandra Pike, Mike Lewis
Mar 13, 2024 -

Bill Utter Ford responded

We're delighted to know you've had a positive experience with our team at Bill Utter Ford. We appreciate your trust in us for accurate repairs and great service!

March 13, 2024

Very efficient and customer friendly. The service advisor, Omar, was excellent and very knowledgeable. The building was very clean. More

by Joycebray51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Mar 14, 2024 -

Bill Utter Ford responded

Joyce, we're glad to know you had a positive experience with our service advisor, Omar. We take pride in maintaining a clean and friendly environment at Bill Utter Ford. Thanks for your feedback!

March 13, 2024

I was treated very respectfully and there was great communication concerning trouble shooting my repair. Also they were very helpful in getting me rides. More

by amyfini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OMAR ROMERO
Mar 14, 2024 -

Bill Utter Ford responded

Amy, we're glad to know you had a positive experience with our team at Bill Utter Ford. Ensuring clear communication and convenient transportation for our customers is important to us. Thanks for the feedback!

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