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2,667 Reviews of Bill Utter Ford - Service Center
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February 07, 2024
Greg Hall is very courteous and polite and he cares for the customer concerns keeps them up to date on the repair process. Handled the insurance claim on the Rodent damage and even handled the funeral and the customer concerns keeps them up to date on the repair process. Handled the insurance claim on the Rodent damage and even handled the funeral and burial of the rodent involved. I have been a Ford tech for over 40+ years and Greg is one of the best service advisers that I had the pleasure working with as a customer. Thank’s GREG HALL , Frank More
by Carguy Frank1942
Employees Worked With
February 06, 2024
Excellent experience. I had no appointment. I arrived before opening a waited for them to open . Danny checked me in an took care of business I had no appointment. I arrived before opening a waited for them to open . Danny checked me in an took care of business More
by Jonlanier
Employees Worked With
February 02, 2024
Entire staff was caring, attentive, thoughtful. I am thankful and grateful for the customer service given. Service Advisor 998353 Megan Meredith was very helpful. She was kind, courteous and cari I am thankful and grateful for the customer service given. Service Advisor 998353 Megan Meredith was very helpful. She was kind, courteous and caring. She took the time to listen to my concerns. She explained whenever updates were available. More
by Ford Fusion
Employees Worked With
SERVICE ADVISOR 998353 MEGAN MEREDITH
February 01, 2024
The service team is a whole team ! Able to communicate easily, they want to make sure you are happy, and the job is done correctly! Thank you for your assistance with Able to communicate easily, they want to make sure you are happy, and the job is done correctly! Thank you for your assistance with More
by Bull
Employees Worked With
Megan
January 29, 2024
Great folks, from top to the janitor. Very kind . Great service in every aspect . Will tell all about it and I love my Exspedition . The company I worked for 15 years bought all the fleet Very kind . Great service in every aspect . Will tell all about it and I love my Exspedition . The company I worked for 15 years bought all the fleet of f1 50s man they held up! More
by Tonyholley144
Employees Worked With
All good
January 27, 2024
Omar was great! He thoroughly explained the things I needed to get done but didn’t pressure me into anything. Always great service! He thoroughly explained the things I needed to get done but didn’t pressure me into anything. Always great service! More
by Sampsont77
Employees Worked With
Omar
January 24, 2024
Danny Morris is the best! I recommend Bill Utter Ford to numerous people. They are a great dealer all around. I recommend Bill Utter Ford to numerous people. They are a great dealer all around. More
by John
Employees Worked With
January 23, 2024
My dealings with Bill Utter Ford have always been exceptionally great. This time my wife and I worked with Bob and the body shop team and our Explorer looks and drives like it’s brand new. They ke exceptionally great. This time my wife and I worked with Bob and the body shop team and our Explorer looks and drives like it’s brand new. They kept me in the loop as the repairs progressed. I recommend them whole heartedly to friends and neighbors. More
by 1Discman
Employees Worked With
Bob Lynn
