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Bill Utter Ford - Service Center

Denton, TX

4.9
2,666 Reviews
Call Service Center (800) 611-4415

2,666 Reviews of Bill Utter Ford - Service Center

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March 08, 2024

Get did Great Don’t like not having him as our service man. He always took care of us You need more technicions This took 10 days and it was not for parts. More

by landesgary
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Bill Utter Ford responded

We appreciate your feedback and patience during the service process at Bill Utter Ford. We're glad to know that our team took good care of you. Your comments are noted - we always strive for improvement. If there is anything else you'd like to share, please don't hesitate to reach out. Thank you, Perry Eggleston - Service Director - 940-321-7442

March 08, 2024

The service department has done a great job in Completing the repair and parts replacement to my wife’s vehicle More

by Jimmiejoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Bill Utter Ford responded

We're glad to know our service department at Bill Utter Ford was able to effectively assist with your wife's vehicle repairs. Thanks for sharing your experience!

March 05, 2024

Very good staff and dealership always take care of my vehicle. The only dealership I let work on. Bill utter is the best 👌 More

by kennyg578 ford tough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob McCord
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Mar 05, 2024 -

Bill Utter Ford responded

We're delighted to know that you trust our team at Bill Utter Ford with your vehicle. Thanks for the review and your continued support!

March 04, 2024

The customer service is absolutely great. Would recommend to getting service done at Bill Utter Ford to anyone. More

by Jessgeisler97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Romero
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Mar 04, 2024 -

Bill Utter Ford responded

Jess, we're so glad to know you had a great experience with our customer service at Bill Utter Ford. Thanks for recommending us!

March 04, 2024

Excellent service, Jakob was very kind and always in touch for any recommendation about my car’s maintenance. More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob
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Mar 04, 2024 -

Bill Utter Ford responded

Hector, we're glad to know Jakob provided excellent service and kept you informed about your car's maintenance at Bill Utter Ford. Thanks for sharing your experience!

February 29, 2024

Greg Hall has been extremely helpful providing updates as to the diagnosis and explaining the corrective action to resolve the issues with my trucks transmission More

by Jimmiejoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Bill Utter Ford responded

We're glad to know that Greg was able to assist you with your truck's transmission issues at Bill Utter Ford. We appreciate the positive feedback and are here for any of your future needs!

February 29, 2024

Clean, well organized professionally ran customer friendly service environment. Service advisor Cam provided excellent attention to detail, to deliver quality service. More

by zinkservices1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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Feb 29, 2024 -

Bill Utter Ford responded

We're glad to know you had a positive experience with our service advisor, Cam, at Bill Utter Ford. We strive for excellence and appreciate your feedback on our clean and organized environment!

February 23, 2024

Exceptional service staff. Cost no more to get it done right. Highly recommend Eddie was great. More

by wesolakracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2024 -

Bill Utter Ford responded

It's fantastic to hear that you had a five-star service visit to Bill Utter Ford! Thank you for sharing your kind words for Eddie. See you next time!

February 21, 2024

5 star ford in Lewisville wouldn’t answer the phone. Bill Utter took great care of me, quickly and easily. More

by Billnebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus and Jordan
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Feb 21, 2024 -

Bill Utter Ford responded

We're glad to know that our team at Bill Utter Ford was able to assist you efficiently and promptly. Thanks for choosing us - drive safely and take care!

February 20, 2024

Good location, knowledgeable service people who will answer questions and explain any issues with your vehicle More

by SandboxFriend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Bill Utter Ford responded

We appreciate your positive feedback! Our team at Bill Utter Ford is always here to provide knowledgeable service and answer any questions you may have. Thanks for choosing us!

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