Bill Utter Ford - Service Center

Good customer service. Had my truck ready within the hour. Also called and let me know truck was ready. Had my truck ready within the hour. Also called and let me know truck was ready. More

I had a terrible experience at another dealership so I was very impressed when I called and spoke to someone right away and got an appointment the next day. They didn’t have The parts for the recalls and was very impressed when I called and spoke to someone right away and got an appointment the next day. They didn’t have The parts for the recalls and told me the leak in my windshield wiper fluid container was not covered under warranty. However I got a call the next day that one of the parts came in and they could send someone over to repair it in my driveway. I am still waiting for the other part but at least something was done. I have still not heard anything from the other dealership so Bill Utter is a place I will be returning. More

Magan and Logan are amazing. I had a small issue with my truck and thry didnt hesitate to assist me with a great smile and a welcoming attitude. Thry got me i to a loaner and I had a small issue with my truck and thry didnt hesitate to assist me with a great smile and a welcoming attitude. Thry got me i to a loaner and got my truck taken care of More

I am very satisfied with the service, it was quick and service personnel was phenomenal, she welcome me cheerful😊 I will definitely come there again when I need service service personnel was phenomenal, she welcome me cheerful😊 I will definitely come there again when I need service More

The facility was very clean the personnel were friendly and professional and helpful great job and professional and helpful great job More

I have been going to this dealership for service for 3 years. Everyone that I have come in contact with is friendly and helpful. Justin in the service department kept me updated on the progress of my Must years. Everyone that I have come in contact with is friendly and helpful. Justin in the service department kept me updated on the progress of my Mustang and I really appreciated that. I will continue to go to this dealership for all of my vehicle needs. Thanks. More

Great customer service and let me know about my front brakes that needed serviced and fixed the recall issues brakes that needed serviced and fixed the recall issues More

Services were performed exactly like I wanted! I’ll be a repeat customer!!! High recommend this dealer! I’ll be a repeat customer!!! High recommend this dealer! More

Courteous and thorough in their efforts to address my service needs. Kept me informed throughout the process service needs. Kept me informed throughout the process More

The best dealer in the metroplex by far. They take extra care of all there customer and makes sure everything gets done. They take extra care of all there customer and makes sure everything gets done. More