Bill Utter Ford - Service Center

Serviceman called and was available 4 hrs ahead of scheduled time ! Very efficient and professional ! Great experience ! scheduled time ! Very efficient and professional ! Great experience ! More

Our first time there. Another dealer told us that it would be September before they could do the recall on our car. I called Bill Utter and they said that they could get t Another dealer told us that it would be September before they could do the recall on our car. I called Bill Utter and they said that they could get to it the next day and have it ready by Friday, which they did. Thanks! More

The recall on my Bronco took less than 2 hours. My agent Angela was very nice and helpful. I was expecting an all day event. Pleasantly surprised when they text me at 10:30 am saying ready for pick My agent Angela was very nice and helpful. I was expecting an all day event. Pleasantly surprised when they text me at 10:30 am saying ready for pickup. More

Everyone was awesome. From the service advisor (Omar Romero) to the technician. Even the cashier was very hope. From the service advisor (Omar Romero) to the technician. Even the cashier was very hope. More

Staff was friendly and informative. Also made recommendations for services I could do in the future rather trying to upsell me now. Also made recommendations for services I could do in the future rather trying to upsell me now. More

Excellent service from scheduling, repairs & follow up. Jovan the mobile service young man showed up on time & was very professional & courteous. Jovan the mobile service young man showed up on time & was very professional & courteous. More

I have never had a bad experience from either servicing a car or a purchase. Eddie in the service dept. is just plain GREAT to work with, period. The staff all genuinely care about their customers an a car or a purchase. Eddie in the service dept. is just plain GREAT to work with, period. The staff all genuinely care about their customers and you can tell they enjoy their jobs. As far as I’m concerned, I’m a customer for life! More

They gave me a timeframe to look at my problem and they were faster than what they said were faster than what they said More

I like the dealership, especially the service department. They always let me know what repairs are needed and the cost. They do a great job of servicing my vehicles. They always let me know what repairs are needed and the cost. They do a great job of servicing my vehicles. More

Yes. I brought my truck in for recall work without an appointment. I spoke with Joey Desurne and he said it would be worked on as soon as possible, but l I brought my truck in for recall work without an appointment. I spoke with Joey Desurne and he said it would be worked on as soon as possible, but let me know that parts would have to be ordered. He also informed me that there were no loaners available which was disappointing as I needed my truck for work. Not his fault at all. It took a few days to get parts, but each time I texted Joey, he responded to let me know what was happening. Got my ride back and was very happy with the service and communication. Everyone was nice, Dean was especially helpful and Joey is top notch. Would not hesitate to use Utter again. More