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Bill Utter Ford - Service Center

Denton, TX

4.9
2,710 Reviews

2,710 Reviews of Bill Utter Ford - Service Center

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August 14, 2024

Bill Utter is always efficient and does good work. I have been taking my F250 to them for over 8 years for service. I appreciate their service managers and Eddie Church always takes care of me. Apprec More

by craigm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Bill Utter Ford responded

Craig, we're grateful for your continued trust in Bill Utter Ford over the years! It's fantastic to hear that Eddie and our service managers have consistently provided efficient and reliable service. See you in the fast lane again soon!

August 14, 2024

I am very impressed with Megan Meredith and the rest of your team. I was expecting to wait at least 5 days to get my truck back, based on experiences from other shops. I dropped it off at 4pm yesterday and More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Bill Utter Ford responded

Steve, we're thrilled to hear that Megan and the Bill Utter Ford team exceeded your expectations with quick service. Thanks for trusting us with your maintenance needs!

August 12, 2024

Bill Utter Ford has always been knowledgeable and professional in all my dealings with them. Their work is professionally done and the service is timely. More

by mrspatwynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toronto Spikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Hensarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kason Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Bill Utter Ford responded

Thank you for sharing your positive experience with Bill Utter Ford! We're glad to hear our team has consistently provided knowledgeable and timely service.

August 10, 2024

Service advisor Greg was really good. Explained everything found during oil change, along with recommended services based on current mileage. More

by SandboxFriend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Bill Utter Ford responded

Thank you for sharing your experience! We're glad to hear Greg provided thorough explanations and recommendations during your visit at Bill Utter Ford. We appreciate the feedback and look forward to serving you again!

August 05, 2024

Service Advisor Eddie always takes great care of me. He gets me in and out fast and is very prompt. Thank you, Bill Utter Ford. More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Bill Utter Ford responded

Howard, we're delighted to hear that Eddie provided you with prompt and efficient service at Bill Utter Ford. Thanks for the positive feedback!

August 03, 2024

I usually have had a good experience at Bill Utter Ford, that's why I keep going back. Employees are very pleasant, and service is great. More

by Isranu10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakob McCord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Bill Utter Ford responded

We're delighted to hear that our team at Bill Utter Ford continues to provide you with great service and pleasant experiences. Thanks for your loyalty!

July 31, 2024

Truly exceptional customer service experience. Outstanding team effort which exceeded my expectations across the board. Five Star ⭐️⭐️⭐️⭐️⭐️ More

by randy.mcleod01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Bill Utter Ford responded

Thank you for the glowing review! We're delighted to hear that our team at Bill Utter Ford exceeded your expectations, Randy. We appreciate your support and look forward to serving you again!

July 29, 2024

Great facility. Dean kept everything moving along and answered all my questions about repair needs. More

by txtecengJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Hudkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Bill Utter Ford responded

Thanks so much for leaving Bill Utter Ford a five-star review and giving a shoutout to Dean. We are glad that all your questions about your repairs were answered.

July 26, 2024

Great service! Convenient and fast. Very reasonable prices. Dean did a great job! I would highly recommend. More

by Johnkporter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Hudkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Bill Utter Ford responded

John, thanks for the recommendation! We're glad to hear Dean and our team at Bill Utter Ford provided you with great service. See you next time!

July 25, 2024

Bill Utter Ford is the only dealership I trust with my vehicles. They take care of me. More

by Ford man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Desurne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Bill Utter Ford responded

We are grateful for your review. Thank you from all of us at Bill Utter Ford!

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