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Bill Utter Ford - Service Center

Denton, TX

4.9
2,665 Reviews
Call Service Center (800) 611-4415

2,665 Reviews of Bill Utter Ford - Service Center

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May 08, 2024

Stopped in real quick to get a tire fixed due to a nail from roofers working in my neighborhood. OMAR (my service rep) was right on top of it and got me fixed and back out quick! More

by Smw1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Bill Utter Ford responded

We're glad to know that Omar and our team at Bill Utter Ford were able to assist you promptly with your tire issue. Thanks for the positive review, we appreciate it!

May 08, 2024

Excellent service in all departments. Would recommend to everyone. Servicing my car for many years now. More

by MKX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Bill Utter Ford responded

We're delighted to know you've had consistently excellent service with us at Bill Utter Ford! Thanks for your recommendation and continued support. Safe travels until we see you next time!

May 04, 2024

As usual , Greg Hall and Bill Utter Ford were able to fix my problem in a very short time. I have been a customer for 19.5 years. More

by Joe Merritt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Bill Utter Ford responded

Joe, it's great to know that Greg and the team at Bill Utter Ford were able to help you out quickly. We appreciate your loyalty over these past 19 years!

May 03, 2024

Excellent service while my vehicle was in service I had a great experience my advisor Jakob was very attentive excellent communication I highly recommend Bill Utter Ford! More

by Marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob McCord
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Bill Utter Ford responded

Marcus, we're delighted to know that Jakob and our team at Bill Utter Ford provided you with excellent service. Thanks for recommending us!

April 26, 2024

Excellent dealership. Great service and great employees. Highly recommend. Best in Denton. They are very honest More

by leelee4249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Apr 26, 2024 -

Bill Utter Ford responded

We appreciate your high recommendation and are glad to know you had a great experience at Bill Utter Ford. Our team strives for honesty and top-notch service, so it's wonderful to see that reflected in your visit!

April 26, 2024

Great service department, very detailed oriented and quick service. Best I’ve had in some time. Thanks Bill Utter Ford More

by rg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Desurne
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Apr 29, 2024 -

Bill Utter Ford responded

We're glad to know you had a great experience with our service department at Bill Utter Ford! We strive for quick and detailed work. Thanks for your feedback, we appreciate it!

April 25, 2024

Great, fast and efficient and professional service. Good job on fixing the recall and oil change!! More

by cj4stars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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Apr 26, 2024 -

Bill Utter Ford responded

Thank you for choosing Bill Utter Ford, we appreciate your positive feedback!

April 21, 2024

My problem was taken care of in a timely manor by courteous , helpful and knowledgeable staff More

by shrhar5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason
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Apr 22, 2024 -

Bill Utter Ford responded

We're thrilled our team could accommodate your needs at Bill Utter Ford! Safe travels, and we'll see you next time!

April 20, 2024

You did a great job. I will be returning to your dealership for any services that I need on my car. More

by Cstubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know his name
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Apr 22, 2024 -

Bill Utter Ford responded

It was our pleasure to assist you. Thank you from all of us here at Bill Utter Ford, and see you next time!

April 19, 2024

I had my oil changed and my tires rotated. I walked in. I did not have an appointment. I was greeted with a smile. My vehicle was delivered when it was promised and it had been washed. Custome More

by Steve Westbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Bill Utter Ford responded

Steve, it's great to know you had such a positive experience at Bill Utter Ford. We aim for top-notch customer satisfaction and we're glad that showed during your visit! Thanks for sharing this review with us.

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