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Bill Utter Ford - Service Center

Denton, TX

4.9
2,710 Reviews

2,710 Reviews of Bill Utter Ford - Service Center

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August 29, 2024

Service Advisor Dean was very helpful and handled my recall service needs quickly and efficiently More

by demarsmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Hudkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Bill Utter Ford responded

Thank you for reviewing Bill Utter Ford! It was so kind of you to share your experience with Dean. See you next time!

August 29, 2024

Great service again. See Danny in service and if you have a diesel engine please ask for Jeff Bolin More

by nordie6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Bill Utter Ford responded

Thank you for sharing your appreciation for Danny and Jeff! See you next time at Bill Utter Ford.

August 28, 2024

This is the first time I’ve used the quick lane service at Bill Utter Ford and I was impressed. Staff was knowledgeable, prompt, and nice! More

by CWCoop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Bill Utter Ford responded

We're delighted to hear that your first experience with the quick lane service at Bill Utter Ford was impressive! Our team takes pride in being knowledgeable, prompt, and friendly. Thanks for sharing your feedback!

August 27, 2024

Service Advisor was GREAT! He reminded me of my FordPass points which enabled me to have my oil changed at no cost out of pocket. More

by Rebsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Hudkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Bill Utter Ford responded

Rebsen, we're delighted to hear that our Service Advisor at Bill Utter Ford provided you with such excellent service and helped you utilize your FordPass points! Thanks for sharing your experience!

August 24, 2024

Greg my service advisor was great throughout the whole process. putting a new engine in my truck was a big job and they made sure everything was done right before i picked it up. More

by Stephen Brazell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Bill Utter Ford responded

Stephen, we're glad to hear Greg and the team at Bill Utter Ford took great care of your truck! Thanks for sharing your positive experience with us.

August 24, 2024

My service advisor, Eddie, was very attentive and kept me informed during my visit at the dealership. More

by Ppoletti73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Bill Utter Ford responded

Thank you for sharing your experience! We're glad to hear Eddie provided attentive service during your visit at Bill Utter Ford. We appreciate the feedback and look forward to serving you again!

August 23, 2024

My advisor, Dean, was exceptionally helpful with my car maintenance. He performed all requested tasks with great proficiency and thoughtfulness, providing insightful recommendations on the best options for More

by Lucia Rojas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Hudkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Bill Utter Ford responded

Lucia, we're delighted to hear that Dean provided exceptional service for your car maintenance at Bill Utter Ford. Thanks for sharing your positive experience!

August 22, 2024

Great service in a timely fashion had a problem with my display screen, and they immediately fix the problem More

by NorTexShooter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Hudkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Bill Utter Ford responded

We're glad to hear our team at Bill Utter Ford could promptly resolve your display screen issue. Thanks for sharing your positive experience!

August 22, 2024

Bill Utter Ford, Danny Morris, and the service team are great to work with-always professional and friendly. The service quotes are accurate and the repairs are done right the first time, They have kept my More

by 1Discman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Bill Utter Ford responded

Thank you for sharing your positive experience with Danny Morris and the service team at Bill Utter Ford! We're glad to hear that our professional and friendly service has kept your 2003 Ford F150 XLT running smoothly. We appreciate your trust in us!

August 14, 2024

The staff was friendly, professional, and informative. The work done was also professional and corrected the issues I was having with my truck More

by Turner21102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Bill Utter Ford responded

Thank you for sharing your positive experience! We're glad to hear our team at Bill Utter Ford was able to address the issues with your truck professionally. We appreciate your support!

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