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Bill Utter Ford - Service Center

Denton, TX

4.9
2,723 Reviews
Call Service Center (800) 611-4415

2,723 Reviews of Bill Utter Ford - Service Center

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September 25, 2024

Excellent service as usual! !!!! Great job! Recommended to friends and family. Always reliable, honest and prompt. More

by ebrianburns72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Bill Utter Ford responded

Thanks for your continued trust in Bill Utter Ford! We're glad to hear you had another excellent experience with us. Your recommendations mean a lot!

September 20, 2024

Great service! Got my truck engine repaired and my camera replaced. Kason Edwards is great to work with! More

by gleclaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Bill Utter Ford responded

We're delighted to hear that Kason and the Bill Utter Ford team provided you with great service. Thanks for sharing your positive experience!

September 20, 2024

Always great customer service and I always know they are very thorough in the inspection. More

by Chief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Bill Utter Ford responded

Chief, it was our pleasure to assist you. Thank you from all of us here at Bill Utter Ford!

September 19, 2024

I highly recommend this dealer. They are very professional and knowledgeable when it comes to repairs! More

by eds725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Bill Utter Ford responded

Thank you for the high recommendation! We're glad to hear our team at Bill Utter Ford provided professional and knowledgeable service. We appreciate your support!

September 16, 2024

Visit was done in a timely manner with courtesy. I felt respected and supported there More

by genevaedwards68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Bill Utter Ford responded

Thanks so much for your support. We look forward to your next visit to Bill Utter Ford!

September 16, 2024

I had good service today and prompt. The staff was polite and courteous. I did ask for a vacuuming to be done with the oil change and I asked for a car wash. The car wash got done, but t More

by Mrs Deb Phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

Bill Utter Ford responded

Deb, thank you for your feedback! We're glad to hear the service was prompt and courteous at Bill Utter Ford. We apologize for missing the vacuuming request and will work on ensuring all details are addressed in future visits.

September 14, 2024

Great and friendly people there fast service . Always I am happy and absolutely referred friends . More

by claudia_garcia74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Hudkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Bill Utter Ford responded

We couldn't ask for a better review of Bill Utter Ford. Thanks so much!

September 11, 2024

Angela Gomes at Bill Utter Ford leads a great service team! Quick service executed flawlessly. Thank you so much for exceeding my expectations! More

by DV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Gomes
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Sep 12, 2024 -

Bill Utter Ford responded

We're delighted to hear that Angela and the service team at Bill Utter Ford exceeded your expectations! Thanks for sharing this positive feedback.

September 10, 2024

Effective communication face to face and via text or phone call. Time and time again Bill Utter Ford has provided timely and reliable service. Thanks so much for a job well done. More

by Joel Moke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Bill Utter Ford responded

Joel, we're delighted to hear that our team at Bill Utter Ford consistently provides you with timely and reliable service. Thanks for the kind words!

September 09, 2024

Great customer service from my service writer Joey Technician Jason did a great job servicing my Lincoln More

by bgray120443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Desurne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech Jason
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Sep 09, 2024 -

Bill Utter Ford responded

Thank you for the positive feedback! We're glad to hear Joey and Jason provided excellent service at Bill Utter Ford. We appreciate your support!

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