Back

Bill Utter Ford - Service Center

Denton, TX

4.9
2,665 Reviews

2,665 Reviews of Bill Utter Ford - Service Center

Sort by
June 06, 2024

Always a pleasure to do business with Bill Utter Ford. I cannot highlight enough how much I appreciate the valet service. More

by Milena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Bill Utter Ford responded

Milena, we're delighted to hear that you enjoy our valet service at Bill Utter Ford. Thanks for your continued support!

June 06, 2024

We have bought 8 vehicles at Bill Utter Ford. I am a customer for life! Sales & Service are OUYSTANDING! More

by KK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Bill Utter Ford responded

Thank you for your loyalty and support! We're delighted to hear that both our sales and service teams at Bill Utter Ford have consistently met your expectations. Looking forward to serving you again in the future!

June 04, 2024

First time in the service department. Excellent service. They were able to diagnose the problem, source the parts, and have me in and out the same day. More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Bill Utter Ford responded

Matt, we're glad to hear that our service team at Bill Utter Ford provided you with excellent and efficient service. Thanks for sharing your experience!

June 04, 2024

Good service, quick and much care was taken to make me confortable while I waited. Price no more than non-dealer. More

by Tyler.cruse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Bill Utter Ford responded

Tyler, we're glad to hear you had a comfortable and efficient experience with us at Bill Utter Ford. Thanks for the positive feedback!

June 01, 2024

Has performed all the scheduled maintenance on my F150. Just had my first major repair at 118k miles. Cam phaser and timing components replacement. Completed timely and on estimate. Also most reasonabl More

by Djmaint58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Meredith
Jun 03, 2024 -

Bill Utter Ford responded

We're delighted to hear that our team at Bill Utter Ford has taken great care of your F-150 and met your expectations with the recent repair. Thanks for trusting us with your vehicle's maintenance!

June 01, 2024

Excellent customer service and professionalism. I am a repeat customer because of this. Thank you to everyone involved in the process. A great experience yet again. More

by Brandon McLemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Bill Utter Ford responded

Brandon, we're delighted to hear that our team at Bill Utter Ford provided excellent service once again. Thank you for your continued support and kind words!

May 29, 2024

Kason, my service advisor was excellent, I've had my cars serviced at Bill Utter multiple times and he has been the best service advisor to date. He kept me up to date on the progress of my car's AC repair More

by Laurwilliams123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Bill Utter Ford responded

We're delighted to hear that Kason provided you with excellent service at Bill Utter Ford. Thanks for sharing your positive experience and for being a loyal customer!

May 29, 2024

Love Megan Meredith my advisor and the whole team who worked on my car behind the scenes! I appreciate all the communication and help! More

by babydragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Bill Utter Ford responded

We're delighted to hear that Megan and the team at Bill Utter Ford provided excellent service during your visit. Thanks for sharing your positive experience with us - safe travels!

May 26, 2024

We have bought seven vehicles from Bill Utter Ford and have always had a good experience and have always used them to service all the vehicles and have never really had any serious problems if you want th More

by gaines_mathew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doyle Chaffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Bill Utter Ford responded

Thank you for your continued support and loyalty to Bill Utter Ford! We're delighted to hear that Eddie has consistently provided excellent service. We look forward to serving you again in the future!

May 26, 2024

Team is great as always, friendly and fast. Take all my cars here including our Honda More

by Neilmac78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kason Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Lynn
May 28, 2024 -

Bill Utter Ford responded

Thank you for your trust in our business, Neil. We look forward to seeing you again at Bill Utter Ford!

...
10
...