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Bill Utter Ford - Service Center

Denton, TX

4.9
2,710 Reviews

2,710 Reviews of Bill Utter Ford - Service Center

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September 19, 2024

I highly recommend this dealer. They are very professional and knowledgeable when it comes to repairs! More

by eds725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Bill Utter Ford responded

Thank you for the high recommendation! We're glad to hear our team at Bill Utter Ford provided professional and knowledgeable service. We appreciate your support!

September 16, 2024

I had good service today and prompt. The staff was polite and courteous. I did ask for a vacuuming to be done with the oil change and I asked for a car wash. The car wash got done, but t More

by Mrs Deb Phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Bill Utter Ford responded

Deb, thank you for your feedback! We're glad to hear the service was prompt and courteous at Bill Utter Ford. We apologize for missing the vacuuming request and will work on ensuring all details are addressed in future visits.

September 16, 2024

Visit was done in a timely manner with courtesy. I felt respected and supported there More

by genevaedwards68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Bill Utter Ford responded

Thanks so much for your support. We look forward to your next visit to Bill Utter Ford!

September 14, 2024

Great and friendly people there fast service . Always I am happy and absolutely referred friends . More

by claudia_garcia74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Hudkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Bill Utter Ford responded

We couldn't ask for a better review of Bill Utter Ford. Thanks so much!

September 11, 2024

Angela Gomes at Bill Utter Ford leads a great service team! Quick service executed flawlessly. Thank you so much for exceeding my expectations! More

by DV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Gomes
Sep 12, 2024 -

Bill Utter Ford responded

We're delighted to hear that Angela and the service team at Bill Utter Ford exceeded your expectations! Thanks for sharing this positive feedback.

September 10, 2024

Effective communication face to face and via text or phone call. Time and time again Bill Utter Ford has provided timely and reliable service. Thanks so much for a job well done. More

by Joel Moke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Bill Utter Ford responded

Joel, we're delighted to hear that our team at Bill Utter Ford consistently provides you with timely and reliable service. Thanks for the kind words!

September 09, 2024

Great customer service from my service writer Joey Technician Jason did a great job servicing my Lincoln More

by bgray120443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Desurne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech Jason
Sep 09, 2024 -

Bill Utter Ford responded

Thank you for the positive feedback! We're glad to hear Joey and Jason provided excellent service at Bill Utter Ford. We appreciate your support!

September 03, 2024

Took my son’s Edge in to have work done. I was very pleased with the overall experience. Everyone was courteous and very helpful. Will recommend to others. More

by dgholt1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Desurne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Bill Utter Ford responded

Thank you for sharing your positive experience! We're glad to hear our team at Bill Utter Ford provided courteous and helpful service. We appreciate the recommendation!

September 01, 2024

Got me in quickly and took great care of my vehicle! Super personable staff that were attentive and helpful. More

by Rachel M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Bill Utter Ford responded

Rachel, we're delighted to hear that our team at Bill Utter Ford provided you with quick and attentive service. Thanks for the positive feedback!

August 29, 2024

I had ac work done on my car Service was great. Thanks to Eddie the service writer and Chris the tech. More

by sergio.aguerrero74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cerna
Aug 29, 2024 -

Bill Utter Ford responded

Sergio, we're glad to hear Eddie and Chris provided great service for your AC work at Bill Utter Ford. Thanks for the positive feedback!

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