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Bill Utter Ford - Service Center

Denton, TX

4.9
2,665 Reviews

2,665 Reviews of Bill Utter Ford - Service Center

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November 23, 2024

Eddie was clutch my wife delivered a baby just days before my 2019 F150 was in your shop for a warranty wheel bearing. Our 2010 edge had a battery go bad that was put in by y'all, it was past the 36 mo More

by F150 Edge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Excellent dealership! I would recommend Bill Utter number one in Texas! Always! Always excellent service! I say this from experience!! The associates in all departm More

by bartavdou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

I trust my Raptor to Bill Utter Ford exclusively. Their service technicians are the only experys that I trust to work on it. Their technical experience surpasses everyone. More

by Shady 04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bosque
November 21, 2024

Very knowledgeable and great customer service! They got me in same day and so hi quality work. More

by Jarrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Bill Utter Ford responded

We're grateful to have you as a Bill Utter Ford customer, Jarrod. Thanks for the review!

November 21, 2024

Great service team! Very reliable and they always do a great job, especially the mobile service to our home! More

by Koolaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Nov 22, 2024 -

Bill Utter Ford responded

Thank you for highlighting our service team at Bill Utter Ford! We're glad to hear that the mobile service has been convenient and reliable for you. We appreciate your support!

November 17, 2024

Bought my F-250 there, and have it serviced there. They do great work thanks. More

by patlainson783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Hudkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bill Utter Ford responded

Thank you for sharing! We are happy to have you as a Bill Utter Ford customer.

November 16, 2024

Very pleased with the level of service and support along with the attention given to me by the staff. More

by delcampbell1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bill Utter Ford responded

We're delighted to hear that you were pleased with the service and support from our team at Bill Utter Ford. Thank you for sharing your experience!

November 15, 2024

Great service. Very reasonably priced. Really appreciated the ride share home so I didn’t have to sit there for a couple of hours while car being fixed. Then my More

by Mjharpstrite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakob McCord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bill Utter Ford responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Bill Utter Ford provided convenient and helpful service, including the ride share and home delivery. We appreciate your support!

November 13, 2024

They have very good customer service. They are punctual and their service is excellent. We love it! More

by Patricia Partin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Bill Utter Ford responded

Thank you for your confidence in Bill Utter Ford, and for your business. We are grateful to have you as a customer!

November 12, 2024

Joey and his techs did great. Solved a problem another dealer couldn't. Thank you. More

by ldjohnson19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Desurne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Bill Utter Ford responded

Thank you for leaving Bill Utter Ford a five-star review! We are happy to hear that Joey and our team did a great job.

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