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Bill Utter Ford
Denton, TX
4,203 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,203 reviews
June 08, 2016
Outstanding service This is the third time we have bought a car from this dealership. The salesmen are friendly and knowledgeable and do not use high pressure tactics. Th This is the third time we have bought a car from this dealership. The salesmen are friendly and knowledgeable and do not use high pressure tactics. The staff doesn't like to keep customers lingering so they work really hard to get your needs met quickly. We just like how the Utters do business. There's a reason they've been in business for 60 years. And their service department is excellent-- ask for Eddie Church and he will fix you up. More
by abelshawqwa
Employees Worked With
Will Shropshire, and Mike in finance, Denise Wolfe
June 08, 2016
Fantastic experience I initiated contact with Toronto Spikes after searching Bill Utter Ford's pre-owned Transit inventory and purchased one less than a week ago. The dea I initiated contact with Toronto Spikes after searching Bill Utter Ford's pre-owned Transit inventory and purchased one less than a week ago. The dealership was professional from start to finish. They were attentive without badgering. I felt comfortable asking questions and was happy with the attention Toronto and the staff gave my inquiries. We had our children with us, and the dealership is extremely family & child friendly. I have already recommended the dealership to family and friends. I would gladly drive to Denton again to work with this dealership. More
by Vicki S.
May 31, 2016
Amazing experience The only reason we bought a truck is because of Greg. Walked in no Hassel, straight to the point, kept us in our budget. Build this man a statue alr The only reason we bought a truck is because of Greg. Walked in no Hassel, straight to the point, kept us in our budget. Build this man a statue already! More
by Ceslie13
Employees Worked With
April 26, 2016
Outstanding service by Lee Trunick Drove into the service department at Bill Utter and was proptly greated by LeeTrunick. Lee was able to get my vehicle seviced quickly. I will come bac Drove into the service department at Bill Utter and was proptly greated by LeeTrunick. Lee was able to get my vehicle seviced quickly. I will come back to Bill Utter and ask for Lee Trunick. I haven never experienced service like that and I will be back again. Thanks Mr Trunick More
by hubert s
Employees Worked With
Lee. Trunick , Lee Trunick
April 23, 2016
Service Lee Trunick is the best. He is the main reason I repeat business with Bill Utter Ford. The second reason is that they fix it right the first time an Lee Trunick is the best. He is the main reason I repeat business with Bill Utter Ford. The second reason is that they fix it right the first time and quickly. More
by Robert L
Employees Worked With
Lee Truncik, Lee Trunick
December 23, 2014
a nice place Although I did not buy a car in here, the salesman are very nice to me. Ron Rios provides me many choices and very patient. he try to give me some sug Although I did not buy a car in here, the salesman are very nice to me. Ron Rios provides me many choices and very patient. he try to give me some suggestions and even try to save money for me. i am very appreciate your work and thanks so much! More
by MariaGirl
Employees Worked With
Ron Rios
August 18, 2014
CROOKS that LIE I went in to buy a $38,000 Ford F-150. These people are crooks that lie. They will get you in the door with one price and when they find out you wa I went in to buy a $38,000 Ford F-150. These people are crooks that lie. They will get you in the door with one price and when they find out you want to actually pay CASH for something then they want nothing to do with you. They are only interested in selling you a vehicle if you plan to finance it. I guess it doesn't pay to save your money to pay for something. They made a deal, signed the papers and then pulled out at the last minute. CROOKS THAT LIE. I wouldn't recommend this place to ANYONE. And take a MAN with you, they talk to you like your stupid if you're a woman. AVOID these salesmen: Doyle Chaffin Miche Maniguet More
by november4171
Employees Worked With
Doyle Chaffin / Miche Maniguet
December 19, 2013
My experience with Bill Utter Ford was great. This is the second time this year that I purchased a new Focus. Christine Bozenske was outstanding and a pleasure to work with. The deal was very good and the second time this year that I purchased a new Focus. Christine Bozenske was outstanding and a pleasure to work with. The deal was very good and the finance folks (Dean and Debbie) were excellent. I would recommend Bill Utter and Christine to anyone looking to purchase vehicle. More
by rpb1939
Employees Worked With
Christine Bozenske
October 19, 2013
I had a great experience. I'm a new mom and was trying to purchase my vehicle while juggling a new born that is not used to being outside of the house. The staff at Bill Utter prepared all of my p trying to purchase my vehicle while juggling a new born that is not used to being outside of the house. The staff at Bill Utter prepared all of my paperwork before my arrival so when I got there, all I had to do was sign everything. THis worked great with my newborn and my "on demand" nursing/feeding schedule. Everyone was very patient and considerate of my new challenge of adjusting to motherhood. More
by shannyshelton
Employees Worked With
Toronto Spikes
August 09, 2013
My experience at Bill Utter Ford was great. Toronto Spikes was professional, helpful and friendly. I recommend Toronto Spikes and Bill Utter Ford to anyone who is looking to buy a car. Spikes was professional, helpful and friendly. I recommend Toronto Spikes and Bill Utter Ford to anyone who is looking to buy a car. More
by westbra
Employees Worked With
Toronto Spikes
