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Bill Utter Ford
Denton, TX
4,203 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,203 reviews
July 22, 2016
fast, knowledgeable, courteous, skillful Everyone was very, very helpful and had such a heart. I had walked in not knowing too much about my truck and left with a overload of information all Everyone was very, very helpful and had such a heart. I had walked in not knowing too much about my truck and left with a overload of information all in a short period of time. Lee definitely knew what he was talking about and how to make a happy customer. He made us feel comfortable with the truck i had purchased in the past and fixed all the problems we might have dealt with. Lee was very knowledgeable, skillful and made everything easy. He answered every questions we might of had, he made it fun, a very funny and such a great guy overall. He definitely will be recommended to friends and family, we will be using him again if we need any further help or questions. More
by bri
Employees Worked With
Lee Trunick
July 18, 2016
Professional people to work with!!! Gregg checked me in as there was a long line but i had an appointment and was moved to the front of the line. Pam kept me up to date as where we we Gregg checked me in as there was a long line but i had an appointment and was moved to the front of the line. Pam kept me up to date as where we were in the process and timeline of my vehicle. Checkout went quick and easy as she showed her customer service skills. Also as i was waiting for my vehicle she let me know a storm was approaching in the direction i was headed. More
by Harley
July 14, 2016
Awesome Bobby on the pre owend lot really help us out and making us feel comfortable with the purchase. He aslo took care of our new windshield and getting us Bobby on the pre owend lot really help us out and making us feel comfortable with the purchase. He aslo took care of our new windshield and getting us a user manual and 2nd key. We went on vacation and the battery was going out and told Bobby what was going on and he took care of it. We will recommend Bill Utter Ford for all sales and service. More
by Robert
Employees Worked With
Bobby Triplett, Rob Richardson
July 07, 2016
Pretty Easy We bought an F-150 at Bill Utter, working with Steve Davidson. It was a pretty easy experience. The pricing was competitive without haggling. We ap We bought an F-150 at Bill Utter, working with Steve Davidson. It was a pretty easy experience. The pricing was competitive without haggling. We appreciated having options like accessories presented in a no-pressure way. . Steve followed up to make sure we had not left anything in our trade-in, and was helpful in other ways, too. We heard several of folks at Bill Utter use the term "earn your business" and it seems pretty clear they mean it. More
by Steven Roemerman
Employees Worked With
Denise Wolfe, Steve Davidson
July 07, 2016
Helpful & painless I gave a 5 out of 5 because I had a wonderful experience. From the minute I got there Steve was kind, easy-going and thoughtful in helping me find a c I gave a 5 out of 5 because I had a wonderful experience. From the minute I got there Steve was kind, easy-going and thoughtful in helping me find a car. He made the process "easy" and was willing to do anything to help me. He was very knowledgable and I will refer him in the future! More
by fordescape231
Employees Worked With
Mike , Steve Davidson
July 03, 2016
excellent We appreciate the deal we received. The buying experience handled efficiently and timely. The service was excellent from beginning to end. And, we lov We appreciate the deal we received. The buying experience handled efficiently and timely. The service was excellent from beginning to end. And, we love the Fusion. More
by P Street
Employees Worked With
Steve Davidson, Kenneth Carter, Laurie Wilson
July 01, 2016
Good Experience We dealt with Toronto and he was very easy to work with. He enabled us to get a great deal and eager to help. Great job. We dealt with Toronto and he was very easy to work with. He enabled us to get a great deal and eager to help. Great job. More
by Angela
July 01, 2016
Great, friendly service Lee Trunick helped out with my wife's vehicle's issue (throttle body replacement) and took the time to go out of his way to service a recall on the po Lee Trunick helped out with my wife's vehicle's issue (throttle body replacement) and took the time to go out of his way to service a recall on the power steering that we were not aware of. Highly recommended. More
by ehoward88
Employees Worked With
Lee Trunick
June 25, 2016
Relief Just like everyone i wanted to get the best deal which i feel i did receive. Toronto Spikes adviced me of price of car was so happy he worked for me t Just like everyone i wanted to get the best deal which i feel i did receive. Toronto Spikes adviced me of price of car was so happy he worked for me to get the lower price i was looking for. Relief that is what i felt when he said not a problem on the price since i had already been at a couple other dealers who were quick to say no. Glad it was quick and easy. More
by Leticia Rodriguez
Employees Worked With
June 24, 2016
Great Experience I contacted Toronto via a text message from the Bill Utter Internet page inquiring about the truck that was listed. He promptly called me back to et I contacted Toronto via a text message from the Bill Utter Internet page inquiring about the truck that was listed. He promptly called me back to et me know that the truck was still available. He had the truck pulled up front and ready for us to look at when we arrived at the dealership. Toronto answered all questions and provided all information that we requested on the truck. We are very happy with our purchase. More
by Carl S
Employees Worked With
