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Bill Utter Ford
Denton, TX
4,203 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,203 reviews
September 07, 2016
Extraordinary I've had a great experience with Bill Utter ever since I've purchased my car earlier this year. Sales were great, if you need any help Phil Tysinger i I've had a great experience with Bill Utter ever since I've purchased my car earlier this year. Sales were great, if you need any help Phil Tysinger is a great guy. Service department is great as well, and they try to get you out in a timely manner. Lee in service will take care of you, or any of the other gentlemen. Great Utter experience, proud to be an owner of a Bill Utter Vehcile More
by DT19
September 06, 2016
Repeat customers! No pressure sales. Very friendly. We bought car there 8 years ago. Traded it in today & bought 2 more cars! Highly recommend salesman, Toronto Spikes. No pressure sales. Very friendly. We bought car there 8 years ago. Traded it in today & bought 2 more cars! Highly recommend salesman, Toronto Spikes. More
by pennywboys
September 05, 2016
Best salesman ever Toronto you Rock this is the 2nd car I have gotten through you at Bill Utter Ford and you have a way of making things work smoothly! Thanks for your h Toronto you Rock this is the 2nd car I have gotten through you at Bill Utter Ford and you have a way of making things work smoothly! Thanks for your hard work in making my dreams come true with my new used car! More
by Holly
Employees Worked With
September 03, 2016
Painless Purchase Toronto Spikes made the visit enjoyable and painless. My husband hates car shopping and big decisions but Toronto made it very pleasant. We were just Toronto Spikes made the visit enjoyable and painless. My husband hates car shopping and big decisions but Toronto made it very pleasant. We were just looking and he gave up his lunchtime to assist us. He did not pressure us but found out what we wanted and what we could afford and helped. He was recommended to us and we would recommend him again in the future. Very efficient and helpful dealership. More
by Wifeissatisfied
September 03, 2016
Could not be happier! My experience with Bill Utter Ford today was great. Everyone that I dealt with was friendly and seriously went out of their way to help me . This was My experience with Bill Utter Ford today was great. Everyone that I dealt with was friendly and seriously went out of their way to help me . This was my first experience buying a vehicle alone, and even though I was a little nervous, thanks to these kind folks it could not have gone better. Customer for life! More
by 32078Red
Employees Worked With
Steve Davidson, Rob Richardson
September 02, 2016
Service Customer Service is always the best. We know our car is in good hands when we need anything from an oil change to something major. Customer Service is always the best. We know our car is in good hands when we need anything from an oil change to something major. More
by Gary1968
Employees Worked With
Lee Trunick
September 02, 2016
New F150 experience I've been buying cars & trucks from Bill Utter Ford for over 25 years & there's a reason why I keep coming back. It's called building relationships. S I've been buying cars & trucks from Bill Utter Ford for over 25 years & there's a reason why I keep coming back. It's called building relationships. Something most car dealers don't know anything about, but Bill Utter Ford knows & understands this sales concept more than most. There's a reason why they've been I business for over 60 years. More
by CVo
Employees Worked With
Steve Davidson
September 02, 2016
Chassis noise Excellent persistence to find a subtle chassis bump/pop in my 2016 Expedition. Replaced parts until it was corrected. Now rides better than when new. Excellent persistence to find a subtle chassis bump/pop in my 2016 Expedition. Replaced parts until it was corrected. Now rides better than when new. Very grateful. More
by Mason, Monte
Employees Worked With
Lee Trunick
August 30, 2016
Two purchase 2 great experiences Have bought rwo vehicles from Phil Tysinger. Best car buying experiences I have ever had. Everyone involved at Utter has been very professional and Have bought rwo vehicles from Phil Tysinger. Best car buying experiences I have ever had. Everyone involved at Utter has been very professional and have made the purchasing, servicing and major collision repair processes very smooth and seamless. "Dr Phil", Ken Schmitz, Danny Morris, and Debbie Traugher et al. have been just wonderful --- and fun --- to work with. Ray & Janis Peters 2013 Ford Flex Limited and 2015 Ford Escape Titanium More
by Brewers41
Employees Worked With
Other Employees :
Denise Wolfe, Debbie Traughber, John Hancock
August 24, 2016
Best Car Buying Experience Ever!!! The most Amazing car buying experience ever!! Toronto Spikes was by far the best salesman I have ever had the pleasure of working with. We purchased t The most Amazing car buying experience ever!! Toronto Spikes was by far the best salesman I have ever had the pleasure of working with. We purchased this vehicle to surprise my daughter on her 16th birthday. I had originally inquired about a used vehicle but ended up purchasing a new one and he made it beyond easy the entire time! I was able to do everything over the phone since I live over an hour away. I had an answer within a couple of hours and was able to drive over there that same evening to finalize the deal. When I arrived, her car was sitting right there waiting for me clean and shiny. I was greeted with a smile, signed a few things and was taken immediately to finance where I met Debbie who is wonderful!! It literally only took 30-45 minutes and we were ready to drive away in our brand new car!! You have a customer for life and I will be telling everyone I know about the awesome people & experience at Bill Utter Ford!! More
by Christine E.
