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Bill Utter Ford
Denton, TX
4,203 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,203 reviews
January 16, 2017
The best car experience we have ever had Just want to take a minute and say that our car buying experience at Bill Utter was superb. Professional all the way. Phil Tysinger is the ONLY car sa Just want to take a minute and say that our car buying experience at Bill Utter was superb. Professional all the way. Phil Tysinger is the ONLY car salesman that I will ever use again. He gave clear honest opinions. No pressure and was to the point. I have only had my car 3 days and have already referred him to two friends one who has already bought a car also. I would definitely recommend Phil and this dealership for anyone's car needs More
by New owner
January 15, 2017
Wonderful experience Steve is a friendly,happy salesperson. He Is dedicated to finding just the perfect vehicle. My every hope was met. He is very hard working and a ple Steve is a friendly,happy salesperson. He Is dedicated to finding just the perfect vehicle. My every hope was met. He is very hard working and a pleasure. Also Mike the finance person was prepared, fast and efficient. Not a minute was wasted in the entire experience. I am a repeat customer of Bill Utter ford and plan to return again. Carl Anderson has always been very supportive and a great resource. My car buying experience was wonderful..thank you to all. More
by Debbie
January 11, 2017
Great Service This is our 4th purchase with Phil and he always Makes it a smooth process! I love my new car! We would recommend Phil and Bill utter Ford for your ne This is our 4th purchase with Phil and he always Makes it a smooth process! I love my new car! We would recommend Phil and Bill utter Ford for your next vehicle purchase! More
by Tworeverse
Employees Worked With
January 10, 2017
New Car purchase Outstanding experience Carina Thompson was very helpful & knowledgeable when I bought my new car. She was very caring, patient, great & enjoyable to work with. Treated like Carina Thompson was very helpful & knowledgeable when I bought my new car. She was very caring, patient, great & enjoyable to work with. Treated like family & went over all details of the sales and vehicle options. More
by Bob
Employees Worked With
Carina Thompson
January 08, 2017
Awesome, amazing expierence Excellent 5 Star experience with Phil Tysinger & everyone at Bill Utter Ford. Super courteous, treated me like family. Couldn't be happier, glad my n Excellent 5 Star experience with Phil Tysinger & everyone at Bill Utter Ford. Super courteous, treated me like family. Couldn't be happier, glad my nephew, Demond Robertson recommended Phil & Bill Utter. More
by Samantha
January 08, 2017
great people! they are willing to really work WITH you. they are helpful and willing to work WITH you. no overbearing . give you several options. want to make sure you get the vehicle you want/need. they are helpful and willing to work WITH you. no overbearing . give you several options. want to make sure you get the vehicle you want/need. More
by dmf
Employees Worked With
Carina Thompson
January 04, 2017
Great experience. This was our second time to buy a vehicle from this dealership using the same salesman. Great experience. Easy to deal with and had the paperwork re This was our second time to buy a vehicle from this dealership using the same salesman. Great experience. Easy to deal with and had the paperwork ready didn't have to sit around and wait. I would totally go back again to the same dealership and use the same salesman. More
by Joanna Medlin
Employees Worked With
January 02, 2017
Will never go back! My husband was looking for a New Ford F-250 diesel, 4X4. We went to your dealership after some hesitation on my part. 2 years ago I went to your deale My husband was looking for a New Ford F-250 diesel, 4X4. We went to your dealership after some hesitation on my part. 2 years ago I went to your dealership with my then 23 year old son to get him a new Ford F-250 diesel truck. You were recommended by Pam Minick our neighbor in Argyle. The salesperson back then took all the info my son was looking for in a new truck and said he would be back in touch that day. My son even called him later that day to see if he found anything. Was told he was still working on it. My son ended up never hearing back from this salesperson and went to Sam Pack Ford in Lewisville and they found him the fully loaded F250 he was looking for and brought it to him within 1 day. Now back to my husband looking for a truck similar to my son's. we found one you had on your pre owned lot a 2016 Ford F-250 diesel with only 6,000 miles on it. Roberto said you could put XM radio in it from car toys. We left that evening because it was getting late. We were told by Roberto he would get back with us the next day. After my husband calling twice, Roberto calls and says come back in and see what we can work out. We came back in the next day. We asked Roberto if you guys would include heaven matts And come off any on the price. He goes back to talk to a manger, after 10 minutes, he comes back with some thin cheap matts and tosses them on the floor and says. They would only give you these matts and the price would stay the same. My husband and I looked at each other in disbelief of how he just tossed them on the floor and basically said take it or leave it. Well we left it and already bought us a New Ford Super Duty from a dealership that works for their customers in Lewisville. More
by Pjwright1226
Employees Worked With
January 01, 2017
New Years Eve at Bill Utter Ford I appreciate the patience our salesman Steve Davidson displayed in helping my wife and I decide on a new car. We test drove three different Ford Fusio I appreciate the patience our salesman Steve Davidson displayed in helping my wife and I decide on a new car. We test drove three different Ford Fusions, and Steve took his whole afternoon and evening to show us the features on each car. He went back to the sales manager Bill Cooper who worked up three different invoices for each car for our comparison. The price was right on all three cars but the Silver Fusion with the spoiler and the sport wheels looked like it was made for my wife. Thanks to Steve and Bill and the whole management team at Bill Utter Ford. Thanks to Denise Wolfe for assisting us get the rubber floor mats ordered. Also great to talk with Bill Hester, the internet manager who helped my mother purchase a 2001 Taurus.the week before 9/1/1. It turned out to be a good New Years Eve and my wife is very proud of her new Ford. Sincerely, Russell and Stephanie Williams More
by ruswms
Employees Worked With
Bill Cooper, Bill Hesters, Denise Wolfe, Steve Davidson
December 30, 2016
Excellent sales experience purchasing a specialty vehicle Deal was negotiated by phone and sales rep Toronto was knowledgeable about the vehicle and was able to consummate the deal with a minimum of "checking Deal was negotiated by phone and sales rep Toronto was knowledgeable about the vehicle and was able to consummate the deal with a minimum of "checking with the sales manager". I felt the deal I got was fair to both parties with no misrepresentations, an important if not essential part of a good sales experience. Toronto was prompt (as I was 1/2 hour late for our meeting) and personable. The test drive was low key (no pressure) and all questions were answered. The only flaw was the time it took to complete paperwork, post sales (extended warrantees, vehicle tracker, etc.) and to top off the gas tank. More
by GT350 owner
