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Bill Utter Ford

Denton, TX

4.9
4,125 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,125 reviews

March 24, 2023

Kept in touch and did work as promised. Got clean car back. Will recommend them. More

by jackmitchell
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Bill Utter Ford responded

We appreciate your business and your review! It is validating to our team to know we are providing this level of service and care to you! Thank you for your business, from your friends at Bill Utter Ford.

March 24, 2023

This was my fourth service for my car and like the last three times the experience has been awesome. It’s like in and out like a breeze. More

by TarunC
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jose Rojas-Rami
Mar 24, 2023 -

Bill Utter Ford responded

We are grateful for your support and loyal business! Thanks, from your friends at Bill Utter Ford.

March 22, 2023

Absolutely best customer experience I've had in a very long time. Joey in the service department was outstanding, he took my call right away and talked through the questions that I had and just really mad More

by Cole.Higgins
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joey Desurne , Nathan
Mar 22, 2023 -

Bill Utter Ford responded

We're so glad to hear our team could provide such an excellent experience for you, Cole! We agree that both Joey and Nathan are top-notch in their customer service skills--they really go above and beyond to make our customers feel welcomed and cared for. We appreciate your business and look forward to servicing your vehicle in the future at Bill Utter Ford!

March 21, 2023

Repairs were quoted up front and were exactly what I expected when I picked up my truck one day earlier than promised- Plus they washed my truck for good measure. Thanks to Danny Morris and the BUF ser More

by 1Discman
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Bill Utter Ford responded

It was our pleasure to assist you with your vehicle! Thank you for choosing Bill Utter Ford and for sharing your positive experience. Drive safely until we see you again!

March 20, 2023

I'm extremely pleased with the entire experience. Everyone was friendly, courteous, and professional. Service was performed in a timely manner while I waited in the very nice waiting area. Thank you More

by TomCat
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Celis
Mar 21, 2023 -

Bill Utter Ford responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

March 18, 2023

Great service car was in and out in no time. Jose was great. Will definitely be back. More

by Kim webb
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jose Rojas-Rami, Christina Flook
Mar 20, 2023 -

Bill Utter Ford responded

Kim, we're thrilled Jose made your experience a smooth success! We look forward to working with you again at Bill Utter Ford. Safe travels!

March 17, 2023

Called for an appointment, drove right over. Shuttle toke me home and back. Truck was washed. Great experience.thanks 👍 👌 👍 👌 More

by Noe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Bill Utter Ford responded

Thank you for the review! We appreciate your business and hope to see you back again at Bill Utter Ford. Safe travels!

March 16, 2023

Great dealership, service department did a outstanding job repairing the rattle in my side door and all recall items. More

by Jim
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Bill Utter Ford responded

Thank you for sharing this positive feedback with the Bill Utter Ford team, Jim!

March 15, 2023

Bill Utter Ford in Denton has the best service department in the area. They always keep us informed about our vehicle and makes sure we are taken care of. More

by joneszdr
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Carl Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Chaffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claire Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Wolfe
Mar 16, 2023 -

Bill Utter Ford responded

We are happy to see that you have had excellent service experiences with us! Thank you for your continued support of Bill Utter Ford and we will see you next time!

March 14, 2023

Fabulous customer service and very helpful with our tint process! I will be recommending Bill Utter to all my friends and co-workers!! More

by Jerryr2504
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Denise Wolfe
Mar 15, 2023 -

Bill Utter Ford responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

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