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Bill Utter Ford
Denton, TX
4,203 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,203 reviews
January 26, 2017
Expedition purchase This was the 5th vehicle we have purchased from this dealership, 4 of them from salesman Doyle Chaffin. Doyle is the perfect salesman, letting us mak This was the 5th vehicle we have purchased from this dealership, 4 of them from salesman Doyle Chaffin. Doyle is the perfect salesman, letting us make the purchase and not selling us something that he wanted to move off the lot. His character is the main reason we came back for this purchase and we really didn't spend a lot of time 'haggling'--just found what we wanted and moved on with the paper work. Many auto salesmen are pushy, trite, and aggressive but we have found a jewel in Doyle. More
by ray778284
Employees Worked With
January 24, 2017
Amazing!!! By far the best car buying experience I have ever had. The entire process was so easy and fast. I will go back to this Dealership!!! By far the best car buying experience I have ever had. The entire process was so easy and fast. I will go back to this Dealership!!! More
by Shawna Parker
Employees Worked With
January 24, 2017
Steve Davidson is an amazing person. Easy Steve made the buying experience painless and enjoyable! Yes,I said enjoyable. I have purchased 13 new Fords since 1999. The Fords were always fa Easy Steve made the buying experience painless and enjoyable! Yes,I said enjoyable. I have purchased 13 new Fords since 1999. The Fords were always fabulous. The buying experience, not always. I flew in from Denver, CO. , He had everything ready to go. My brother and I were extremely pleased with Steve. Very personable, professional, great humor, and very impressive! If Steve Davidson is still there when I purchase my next Ford, I will fly in again! He is quality all the way! More
by Michael Humphrey
Employees Worked With
Steve Davidson, Rob Richardson
January 20, 2017
Salesman Adam Russell I had a great new car buying experience at Bill utter Ford. Adam Russell was the best car salesman I have ever dealt with. He was very patient and un I had a great new car buying experience at Bill utter Ford. Adam Russell was the best car salesman I have ever dealt with. He was very patient and understanding. More
by D and D
Employees Worked With
January 19, 2017
great experience Steve was extremely helpful and made the process easy! I would recommend him to a friend if they were looking to buy a new or used car. Steve was extremely helpful and made the process easy! I would recommend him to a friend if they were looking to buy a new or used car. More
by maganhendon
Employees Worked With
Steve Davidson
January 18, 2017
Adam Russell 5 Stars! We have purchased from Adam, and keep coming back because he is knowledgeable, friendly, and his customer service goes above and beyond. We will con We have purchased from Adam, and keep coming back because he is knowledgeable, friendly, and his customer service goes above and beyond. We will continue to work with Adam at Bill Utter for these reasons! Adam rocks! More
by JHull
Employees Worked With
January 18, 2017
Hassle-free Excellent customer service. Every salesman greeted me at the door and did everything they could to get me into a great car that would last me. The pro Excellent customer service. Every salesman greeted me at the door and did everything they could to get me into a great car that would last me. The process was fast and easy. I will definitely go back for my next car. More
by Charger
January 17, 2017
THE BEST EXPERIENCE I EVER HAD BUYING A CAR! Phil Tysinger was recommended to us by a friend. Our friend was absolutely correct Phil's professionalism and no pressure sales made our experience v Phil Tysinger was recommended to us by a friend. Our friend was absolutely correct Phil's professionalism and no pressure sales made our experience very pleasant. I will honestly refer all of my friends and family to Phil FIRST to test drive or buy any vehicle in the future! Rob Richardson was great too in finance. Both Phil & Rob were very patient and answered all of our questions and made us feel very comfortable will no stress or pressure what so ever! We will be back when its time to replace our other car!! More
by jjpinto
January 17, 2017
Great Buying Experience Bought a new SUV with Phil Tysinger and he was very professional and very helpful. I would highly recommend him. Every person with Bill Utter was fr Bought a new SUV with Phil Tysinger and he was very professional and very helpful. I would highly recommend him. Every person with Bill Utter was friendly and offered a smile. Absolutely a great dealership to work with. More
by Bill S
Employees Worked With
January 16, 2017
Only Person to buy from Phil Tysinger! My husband and I both bought brand new vehicles from Bill Utter Ford and our experience both times was great! Phil Tysinger is the best! He is so fr My husband and I both bought brand new vehicles from Bill Utter Ford and our experience both times was great! Phil Tysinger is the best! He is so friendly! He makes the process much easier and less intimidating and he is extremely helpful! He always takes great care of us! I refused to buy a car anywhere else but with him! More
by Alexis Ferdinandsen
Employees Worked With
