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Bill Utter Ford
Denton, TX
4,203 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,203 reviews
May 18, 2017
Friendly people, Family owed with great service Family owned dealership with long time employees. Makes things fast and quick with little hassle. The service department treats you the same way. Pers Family owned dealership with long time employees. Makes things fast and quick with little hassle. The service department treats you the same way. Personal service and friendly attitude every time. More
by Swiftford
Employees Worked With
May 18, 2017
PLEASANTLY SURPRISED I went to Bill Utter Ford on recommendation by a friend and had no idea what model to look at or even what they had. Doyle Chaffin helped me match a I went to Bill Utter Ford on recommendation by a friend and had no idea what model to look at or even what they had. Doyle Chaffin helped me match a car with what I wanted and gave me a great price. He beat all other manufacturers on quality and price. Thank you, Doyle. I love my new Escape. More
by ginsyc
Employees Worked With
May 18, 2017
Purchased a new Ford Escape This is the 2nd car I have purchased from Doyle Chaffin and it was a pleasure each time. Doyle is friendly, professional, helpful and patient. He too This is the 2nd car I have purchased from Doyle Chaffin and it was a pleasure each time. Doyle is friendly, professional, helpful and patient. He took the time to show me everything I needed to know about the Escape, both before and after the purchase. Eddie was timely and professional in helping me get the financing paperwork done. He had me in and out quickly. I left feeling like I had been treated very fairly with no pressure to purchase. More
by Cynthia B Tewes
May 16, 2017
Excellent It was a very good deal and very fast, they were very attentive and helped me in everything, I am very happy with my new truck thanks. It was a very good deal and very fast, they were very attentive and helped me in everything, I am very happy with my new truck thanks. More
by David
Employees Worked With
Steve Davidson
May 15, 2017
More Than We Expected We got much more of a vehicle than we ever expected that we could have. We love our new Ford Edge. Phil Tysinger was wonderful to work with. He is ver We got much more of a vehicle than we ever expected that we could have. We love our new Ford Edge. Phil Tysinger was wonderful to work with. He is very knowledgeable and really listened to our needs and wants in a new vehicle. He went above and beyond what anyone could ever expect a salesman to do. Dennise the accessory lady was very helpful as well. She loaded us up with tint, floor mats and a cargo liner as well as the locking something or other for the wheels. We will be back to purchase another Ford soon!! More
by Karren & Steve Haley
Employees Worked With
May 11, 2017
New Explorer Purchase Michael was friendly, helpful, knowledgeable (or willing to find out) and really wanted to earn our Business. He checked on everything we asked for an Michael was friendly, helpful, knowledgeable (or willing to find out) and really wanted to earn our Business. He checked on everything we asked for and even came in on his day off to help us on another day (when we actually bought the car) with no guarantee that we would actually buy. We were willing to buy a color we hadn't originally considered because we really wanted to buy from Michael and we love our new explorer! More
by Mom2011
Employees Worked With
Michael Borchardt
May 09, 2017
New Edge Purchase This is the second car that we have purchased through Doyle Chaffin at Bill Utter Ford. He was very helpful through all steps of evaluating vehicles, This is the second car that we have purchased through Doyle Chaffin at Bill Utter Ford. He was very helpful through all steps of evaluating vehicles, options, and costs. He communicates well and wants to be sure that we are satisfied with our actions. Also, In the service department, Jeffery Lee took care of my wife to her satisfaction. More
by Keith50
May 09, 2017
To buy a car I have delt with Adam Russell and bought 2 cars in the past 3 years from him. I have worked at Ford dealerships for almost 30 years and seen many car I have delt with Adam Russell and bought 2 cars in the past 3 years from him. I have worked at Ford dealerships for almost 30 years and seen many car sales people in this time frame and Adam is the best one. If I need another new or used car I will be sure to look him up. All total I have bought 2 new and 1 used car from this dealership. Adam explained everything in detail to me and all my options , financing and warranty and explaining all options on the vehical so I can get years of enjoyment out of it I am totally comfortable buying from him. Thanks Frank Koerbacher More
by Carguy Frank1942
Employees Worked With
May 08, 2017
Dr. Phil is a very good sales consultant. We have used Dr. Phil when we have bought 6 vehicles at Bill Utter. He is honest and is good with his customers. We recommended him to our neighbor w We have used Dr. Phil when we have bought 6 vehicles at Bill Utter. He is honest and is good with his customers. We recommended him to our neighbor who bought a car from him a few years ago. More
by Bev
May 07, 2017
Helpful Salesman, horrible parts/service I highly recommend Toronto Spikes as a salesman. My family and I have purchased multiple cars from him. I can't say as much for the service. They take I highly recommend Toronto Spikes as a salesman. My family and I have purchased multiple cars from him. I can't say as much for the service. They take advantage of people and recommend services that are not necessary. I can say the same for the Ford dealership in Lewisville, Texas. More
by No
Employees Worked With
