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Bill Utter Ford
Denton, TX
4,117 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,117 reviews
November 17, 2016
Excellent, efficient and very professional After searching for many trucks, at many different dealers, from San Antonio all the way to Dallas, our best experience was at Bill Utter Ford this is After searching for many trucks, at many different dealers, from San Antonio all the way to Dallas, our best experience was at Bill Utter Ford this is where we purchased our new truck. A lot of the other dealers play games and make it a headache and hassal for you to purchase a vehicle. Most were very unprofessional. Toronto spikes was our sales consultant. I give him more than five stars. He was honest, professional and courteous. He even went out of his way to call me after he had left the dealership from his home to make sure everything was finalized, before driving out to Dallas. He went above and beyond. He made buying our truck quick and painless. He gave us the best price with out so much back and forth. I would definitely recommend Bill Utter Ford to any friends or family, are any of you searching for vehicle. I also highly recommend that you visit Toronto Spikes. More
by Athena Del Solar
November 15, 2016
Service with Lee Trunick! Lee is amazing! We have been waiting on the Takata airbag recall on the 2014 Mustangs! Lee called today with a part! Lance in service literally had Lee is amazing! We have been waiting on the Takata airbag recall on the 2014 Mustangs! Lee called today with a part! Lance in service literally had the car in the back for 20 minutes. DONE! I am a very satisfied customer and mother! Our son drives this car and knowing that he is safe, makes us feel so relieved!! Thank you, Lee and Lance at Bill Utter Ford!! More
by Kim M. Jones
November 11, 2016
quick response from bill utter Having problems with my 2015 f 150 king ranch. I got a call Craig bowen. He was very helpful. To help me with my issues. I was very impressed how quic Having problems with my 2015 f 150 king ranch. I got a call Craig bowen. He was very helpful. To help me with my issues. I was very impressed how quick he got with me .and going above to make this right. More
by Not satisfied at all
Employees Worked With
Craig Bowen, Johnny Constancio
November 11, 2016
Great service from Lee Trunick My boyfriend and I only will take our 3 Ford trucks to Lee. Lee is always great to deal with, does a fantastic job, and is straight with us about what My boyfriend and I only will take our 3 Ford trucks to Lee. Lee is always great to deal with, does a fantastic job, and is straight with us about what should really be done, what's not necessary, etc. I trust him completely and never question what he thinks needs to be done, and he keeps our trucks in perfect working order. As a woman, I've often been taken advantage of by service places and talked into doing expensive things that I later found out were not at all needed. Lee is so trustworthy, I have no qualms about telling him to do what he thinks is best. On top of all that, he's a super nice guy, I can talk to him by phone if I have a quick question, and he always makes sure we're taken care of. Can't say enough good things about Lee, I don't trust my truck to anyone but him. More
by Dana Field
Employees Worked With
Lee Trunick
November 08, 2016
Lee is Awesome! Bill Utter Ford service department has been nothing short of awesome every time I've visited. I truly trust the advice I'm given by Lee Trunick and h Bill Utter Ford service department has been nothing short of awesome every time I've visited. I truly trust the advice I'm given by Lee Trunick and have confidence in the work they perform. I will return to Lee for my Expedition every time without a doubt. Thank you Lee! More
by MickiH
Employees Worked With
Lee Trunick
November 04, 2016
Always Excellent Service!!!! This is the only place to take your truck for service!! I have been going to Lee for years to get my F-250 serviced and wont go anywhere else. This is the only place to take your truck for service!! I have been going to Lee for years to get my F-250 serviced and wont go anywhere else. More
by cmg71
Employees Worked With
Lee Trunick
November 03, 2016
Service visit Warranty replacement of covered part. Received and installed the next day! Also arranged for a quick fix in the body shop. WOW. Great Customer Service Warranty replacement of covered part. Received and installed the next day! Also arranged for a quick fix in the body shop. WOW. Great Customer Service. More
by Mark
Employees Worked With
Lee Trunick
November 03, 2016
LEE TRUNICK FOR PRESIDENT!! Outstanding customer service as usual! Jeff Lee, the young gun back there is going to be a huge asset as well. These 2 working together will dominate! Outstanding customer service as usual! Jeff Lee, the young gun back there is going to be a huge asset as well. These 2 working together will dominate! More
by DANIEL CROSS
Employees Worked With
Lee Trunick
October 31, 2016
The Best Bring both trucks for service here even though a much closer dealer. Lee is the best always wait for him. Everyone always speaks and ask if they can Bring both trucks for service here even though a much closer dealer. Lee is the best always wait for him. Everyone always speaks and ask if they can help. More
by Ford truck1014
Employees Worked With
Lee Trunick
October 28, 2016
Great customer service! Best dealership ever. I am so glad I found these guys to take care of my truck and treat me professionally. Being a girl that drives an F250, you woul Best dealership ever. I am so glad I found these guys to take care of my truck and treat me professionally. Being a girl that drives an F250, you would be astonished at how many places try to little missy me about my truck. But Lee at Bill Utter ford is great and he always looks out for me. They are prompt, respectful and do great work. I would recommend them to a friend. More
by Jennafer09
Employees Worked With
Lee Trunick
