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Bill Utter Ford
Denton, TX
4,203 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,203 reviews
June 02, 2017
Very good experience Steve was very knowledgeable and very friendly. Definitely will tell others to visit Steve. No pressure at all just answered all of the questions that Steve was very knowledgeable and very friendly. Definitely will tell others to visit Steve. No pressure at all just answered all of the questions that I asked More
by Dave32
Employees Worked With
Steve Davidson
June 02, 2017
Easy Steve - Easy Purchase From the moment we walked on the lot (super clean; despite major construction in front of dealership) until I drove off, it was an extremely pleasant, From the moment we walked on the lot (super clean; despite major construction in front of dealership) until I drove off, it was an extremely pleasant, easy, relaxing (no high pressure) experience. Steve made us feel completely comfortable and 'at home'. As a female purchaser, I cannot say enough good things about my experience: respectful, professional and fun. My husband purchased a Ford from Mr. Utter (Sr.) years ago and recommended I try Bill Utter Ford, after I had had an extremely unpleasant experience with another (Ford) dealership in our hometown. In fact, I was so disillusioned after my bad experience, I swore I'd never purchase another Ford, even though I'm a third generation Ford owner. However, your fine team restored my belief in Ford and the Ford experience. Brandon and Steve were exceptional professionals, and I loved working with Denise for the 'finishing touches'. I love my new 2017 Fusion and highly recommend you give "Easy Steve" a visit! It's what car buying should be! More
by ABurt@Frisco
June 01, 2017
Easiest Trade in Ever! I received a letter from Doyle Chaffin that he could guarantee a trade in of my 2013 Focus and get me into a 2017 with payment of equal or less. I we I received a letter from Doyle Chaffin that he could guarantee a trade in of my 2013 Focus and get me into a 2017 with payment of equal or less. I went to see him and he got me into a 2017 Escape and was true to his word. Doyle is outstanding in customer service and character and will only buy from him. Great Dealership! More
by Ford for Life
Employees Worked With
May 31, 2017
Easiest Vehicle Purchase Ever Doyle and Carl are a pleasure to do business with. I got a great deal and it was the easiest car purchae I have ever made. We will be buying all our Doyle and Carl are a pleasure to do business with. I got a great deal and it was the easiest car purchae I have ever made. We will be buying all our vehicles from them for now on. More
by Scott Kessel
May 26, 2017
Freaking OUTSTANDING!!!!! CORY- I purchased a new truck from Doyle Chaffin. Made my experience GREAT!!!!! real fast got what I wanted and was out the door! This guy is the M CORY- I purchased a new truck from Doyle Chaffin. Made my experience GREAT!!!!! real fast got what I wanted and was out the door! This guy is the MAN>>>>>>> More
by CA4000FORD
Employees Worked With
May 25, 2017
Excellent We have purchased the last two cars from Bill utter. We use Doyle Chaffin. He is Good to deal with..When we decide to purchase another we will go bac We have purchased the last two cars from Bill utter. We use Doyle Chaffin. He is Good to deal with..When we decide to purchase another we will go back And deal with Doule Thanks Doyle More
by argyle
Employees Worked With
May 25, 2017
Professional Custom ordered F350 and was able to set down and go line by line deleting and adding the items I wanted and they updated my thru the build as fords we Custom ordered F350 and was able to set down and go line by line deleting and adding the items I wanted and they updated my thru the build as fords website apparently does not work even if you have the vin number ! Way to go Bill Utter Ford and thanks I would have been lost with out my sales person Kim Payne and his answers to my questions. Thanks More
by BigTruckGuy
Employees Worked With
Bill Hesters, Kim Payne
May 25, 2017
Jim Houghton was great! I would use him again! Jim. wasn't pushy. He took the time to find me the right truck at the cost I wanted. I was pleased! I would use Jim again. Jim. wasn't pushy. He took the time to find me the right truck at the cost I wanted. I was pleased! I would use Jim again. More
by BobOz
Employees Worked With
Jim Houghton
May 21, 2017
Excellent Long ago I went to Ford on a recommendation by a friend. And I meet Doyle Chaffin. He has helped me with 3 cars now. He is professional, helpful and v Long ago I went to Ford on a recommendation by a friend. And I meet Doyle Chaffin. He has helped me with 3 cars now. He is professional, helpful and very patient. He goes as they say that extra mile. He gave me a great price. Ford is the place to go and Doyle is the one to see. Thank you Mr. Chaffin for all you do. Love my Focus. More
by Peggy
Employees Worked With
May 20, 2017
Great customer service Our company has purchased from Bill Utter Ford in the past. Have always had a good experience and Quincy Alonzo followed through on all aspects of the Our company has purchased from Bill Utter Ford in the past. Have always had a good experience and Quincy Alonzo followed through on all aspects of the sale. Would use again in any future purchases. More
by Bobg
Employees Worked With
