Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Utter Ford
Denton, TX
4,249 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,249 reviews
September 10, 2017
Good and quick car shopping experience Quick, honest and friendly staff. We had to replace our old car and the folks at Bill Utter Ford did a bang-up job for us. Carina Thompson was our s Quick, honest and friendly staff. We had to replace our old car and the folks at Bill Utter Ford did a bang-up job for us. Carina Thompson was our salesperson; she knew her stuff and was very helpful. More
by MKGipson
Employees Worked With
Carina Thompson
September 09, 2017
Great experience I was shopping online and noticed Bill Utter's Mustang inventory. That's what took me to that dealership on a Saturday. From the time I walked in the I was shopping online and noticed Bill Utter's Mustang inventory. That's what took me to that dealership on a Saturday. From the time I walked in the door, their responsiveness and professionalism was outstanding. We test drove a couple of cars there, then went to another dealership and drove a car. We went back on Monday, and bought from Robert Williamson. He educated us on the vehicle. It was a great experience! They also did the window tint two days later. Denise helped me with that and it went really smooth. They gave me a loaner, which really helped too. I'm so happy with my new Mustang! More
by MustangLiz
Employees Worked With
Robert Williamson, Sales, Denise Wolfe
September 06, 2017
Another fine job from the staff of Bill Utter Ford!! This is the 4th new vehicle we have purchased at Bill Utter Ford, and as usual the sales staff and supporting staff were great in helping with any que This is the 4th new vehicle we have purchased at Bill Utter Ford, and as usual the sales staff and supporting staff were great in helping with any questions or concerns we had. I have referred many friends and family members to Bill Utter Ford. They are definitely one of the best in the business!!! More
by Miles P
September 06, 2017
Excellent experience! My experience with Bill Utter Ford has been superior in every respect. Beginning with the sales experience with Doyle Chaffin, everyone has been frie My experience with Bill Utter Ford has been superior in every respect. Beginning with the sales experience with Doyle Chaffin, everyone has been friendly, helpful and professional at every step of the process. More
by quickwill
September 05, 2017
Outstanding professionalism and courtesy! We have been trading with Bill Utter Ford since 2005 and have found them to provide great service and convenience . They are always extremely helpful We have been trading with Bill Utter Ford since 2005 and have found them to provide great service and convenience . They are always extremely helpful and gives great detail in servicing the vehicle. Ray Trevino was extremely efficient in ordering this vehicle and very timely in finalizing the deal and paperwork. Ray was extremely good and patience in explaining all the technology on the vehicle. Mike Lewis in finance was very through and helpful with the paperwork. Since we have been trading with Bill Utter Ford our granddaughter has been using their service. Our son and daughter in law have purchased a F-150 and an Edge. They were previous Nissan owners. Jim and Judy More
by Jim and Judy
September 03, 2017
Great experience This is the 3rd vehicle we've purchased/leased from Bill Utter Ford since we've lived in Dallas. The experience for all three over the past 10 years This is the 3rd vehicle we've purchased/leased from Bill Utter Ford since we've lived in Dallas. The experience for all three over the past 10 years has been great. Steve Davidson did a great job as well. My only regret was not pushing for another $1,000 for my trade. That stated I was treated with respect and not pressured into the sale. More
by Bgessner
Employees Worked With
Bill Hesters, Steve Davidson, Branden Nabors
September 03, 2017
Great Experience! I came to Bill Utter to buy the car I always wanted. Will found the exact car I wanted and made it happen. It was a pain-free buying experience. I I came to Bill Utter to buy the car I always wanted. Will found the exact car I wanted and made it happen. It was a pain-free buying experience. I would recommend Will and Bill Utter Ford to anyone! More
by deannac
Employees Worked With
Will Shropshire
August 30, 2017
Easy auto purchase We saw exactly the car we wanted on their website while we were out of town. Working with Bill and Rey online we got a great price. They also agreed t We saw exactly the car we wanted on their website while we were out of town. Working with Bill and Rey online we got a great price. They also agreed to hold it for us until we could come in to see it the following week. After a test drive we agreed to buy it and got a fair trade-in value for our used car. So the purchase took a very short time. Rey also set up Sync 3 and FordPass for us. This was the third car we have bought from Rey, and have been very pleased. More
by Jerry Watson
August 26, 2017
Easy Steve I have purchased four vehicles from Bill Utter Ford. They do a great job of getting me in and out with a good deal. When you go in ask for Steve David I have purchased four vehicles from Bill Utter Ford. They do a great job of getting me in and out with a good deal. When you go in ask for Steve Davidson he was very helpful. No pressure and took care of everything. More
by SalvatoreRoma1
Employees Worked With
Steve Davidson, Steve Davidson
August 26, 2017
Very Informant & helpful Kim I sat down with KIm and explained to him what I wanted, He went out of his way to help me find what I wanted and the manager was very helpful with hel I sat down with KIm and explained to him what I wanted, He went out of his way to help me find what I wanted and the manager was very helpful with helping us to get what we could afford in a much newer vehicle than we expected. More
by Linda Kay Clark
Employees Worked With
Tom McGarvey, Kim Payne
