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Bill Utter Ford
Denton, TX
4,203 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,203 reviews
July 03, 2017
Excellent Salesman and Service. I have purchased a few vehicles from this dealership over the years, and I can tell you for sure that the salesman Dole Chaffin has done a fantastic j I have purchased a few vehicles from this dealership over the years, and I can tell you for sure that the salesman Dole Chaffin has done a fantastic job for me, and I now he will for you. The service department has also done a fantastic job. Jeffrey Lee has made it very easy and quick to get my vehicle serviced, and returned in a timely manner. Thanks Bill Utter Ford, a great dealership. Robby in Corinth. More
by Rcope1958
July 02, 2017
Straight to the point pricing Just purchased a new Explorer Sport, 4 wheel drive from Will Shropshire. Very informational salesman, with a sense of humor who made the purchase not Just purchased a new Explorer Sport, 4 wheel drive from Will Shropshire. Very informational salesman, with a sense of humor who made the purchase not only fun but fast ! Finance Manager Branden Nabors had the paperwork ready within minutes, and was extremely friendly. We were in and out within 90 minutes (including a test drive) and will definitely purchase our next vehicle through Bill Utter / Will Shropshire. More
by RAMBONE
Employees Worked With
Will Shropshire, Branden Nabors
July 01, 2017
Very down to earth We were met at the dealership with a very casual greeting. Being an old farm boy, this was very refreshing to be greeted as equals and not of differen We were met at the dealership with a very casual greeting. Being an old farm boy, this was very refreshing to be greeted as equals and not of different social status. We explained to Mitch Trimmer the ground rules on what we were looking for in a vehicle because of an accident where our car had been totaled. We had new safety features which were important to us because my wife was the one in the accident and was leary of not being protected if a similar situation ever arose again. We are enjoying the new car very much and our buying experience was as straight forward without added pressure on anyone's part to finalize the purchase. THANK YOU BILL UTTER FORD AND YOUR ENTIRE SALE FORCE. Vernon & Nettie Zehms More
by Vernon W Zehms
Employees Worked With
Mitch Trimmer
July 01, 2017
Great people After going to several other Ford dealerships and getting hassled for many hours with what seemed to be a bait and switch, I happened onto Bill Utter. After going to several other Ford dealerships and getting hassled for many hours with what seemed to be a bait and switch, I happened onto Bill Utter. The traffic from Fort Worth to Denton took longer to get through than the car purchase. We were in and out with keys in hand in less than 2 hours. The people were great and want you to be happy with your purchase. I will definitely be back the next time I'm in a market for a vehicle. More
by Josh1913
Employees Worked With
Craig Bowen, Thomas Larabee
June 29, 2017
Fantastic! Carina helped us purchase a brand new Ford Explorer. She was knowledgable and very kind. She answered every question in detail. The rest of the sta Carina helped us purchase a brand new Ford Explorer. She was knowledgable and very kind. She answered every question in detail. The rest of the staff was just as professional, making small talk as we waited for certain procedures to be completed, as well as helping is through financing and the extras to purchase with our vehicle. I would recommend anyone to this fine establishment. More
by Krazykp02
Employees Worked With
Carina Thompson
June 24, 2017
Ford Explorer Purchase 100% positive experience. The salesman was very friendly. He helped us with understanding the operation of all the technology features. I would defi 100% positive experience. The salesman was very friendly. He helped us with understanding the operation of all the technology features. I would definitely shop here again. More
by mhayward50
Employees Worked With
Steve Davidson
June 23, 2017
Move over Sewell!!! Best car buying experience ever!!! Tom Corrigan and Mike Lewis felt like friends you have known since elementary school helping you find a vehicle th Best car buying experience ever!!! Tom Corrigan and Mike Lewis felt like friends you have known since elementary school helping you find a vehicle that is the right one for you. Sincere, professional, patient, and no pressure. Some thought I was out of my mind to drive 40+ miles through rain, sleet, and traffic just to look at a truck at Bill Utter Ford, but I can honestly say the effort was worth it. Bill Utter Ford, Tom, and Mike get two thumbs and two big toes up!!! More
by physicsguy
Employees Worked With
Mike Lewis, Tom Corrigan
June 22, 2017
Great people at Bill Utter ford Steve went out of his way to accommodate my needs as i did not know which car i wanted. He answered all my questions ,was polite and informative and w Steve went out of his way to accommodate my needs as i did not know which car i wanted. He answered all my questions ,was polite and informative and within no time i knew which mustang i wanted. A pleasure to do business with. More
by prentis wiles
Employees Worked With
Denise in accessories and Brandon in finance were also informative and a pleasure to deal with. Overall a great experience and a Great Dealership, i would highly recommend Bill Utter ford., Steve Davidson, Branden Nabors
June 19, 2017
Very pleased with the service Carina Thompson did a excellent job during my car buying experience . I would definitely recommend them to the people I know and will be back to s Carina Thompson did a excellent job during my car buying experience . I would definitely recommend them to the people I know and will be back to service my vechile here. More
by Paulina1950
Employees Worked With
Carina Thompson
June 14, 2017
Excellent Buying Experience The overall experience was great. Sales representatives were fair in the negotiations. Gave me the information I needed to make an informed decisio The overall experience was great. Sales representatives were fair in the negotiations. Gave me the information I needed to make an informed decision to purchase the vehicle. More
by Terry
Employees Worked With
Bill Cooper, Steve Davidson
