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Bill Utter Ford

Denton, TX

4.9
4,125 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,125 reviews

April 06, 2023

Had to bring back after work was done. But they worked with me until it was fixed to my satisfaction More

by Snap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Bill Utter Ford responded

We apologize for the inconvenience this brought you, but we are glad that our team could assist you and fix it right up! Thank you for your confidence in our team and we wish you safe travels down the road! -- The Bill Utter Ford Team

April 03, 2023

This dealership fixed what another Ford dealership down the road could not fix. I got a proper diagnosis and a plan to fix it. Truck runs phenomenal. My service advisor Danny was exceptional. Great communi More

by troybishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Bill Utter Ford responded

We're glad to hear Danny was successful in solving your mechanical issues! His expertise and customer service skills most definitely put him in a league above our competitors--we're lucky to have him on the team. All of us appreciate your business and hope to see you again at Bill Utter Ford! Safe travels!

April 03, 2023

This service was so easy and efficient. The fact that they come to you is even better! More

by MCardner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny, Colton
Apr 04, 2023 -

Bill Utter Ford responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Bill Utter Ford team. Safe travels!

April 03, 2023

Work was done in timely manner, the only hang up was the Insurance Co. Slow claim service More

by Carguy Frank1942
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Kirby
Apr 04, 2023 -

Bill Utter Ford responded

Thank you for the review! We appreciate your business and hope to see you back again at Bill Utter Ford!

April 01, 2023

Always excellent care for my car. Staff is the absolute best at everything they do! More

by Dorrie Bumgardner Reeves
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Don Swift, Christina Flook
Apr 03, 2023 -

Bill Utter Ford responded

Dorrie, your review is much appreciated! Thank you for choosing Bill Utter Ford and for sharing your experience. Drive safely!

March 31, 2023

Bill Utter is my go to for Ford Service. They are not the closest dealer to me but the extra miles are worth the drive. They are a trustworthy and honest service dept. More

by DrewinTejas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Bill Utter Ford responded

Thank you for the kind words and thoughtful review! We appreciate you making the drive to come see us here at Bill Utter Ford. We are delighted that our team provided you with top-notch service and we look forward to assisting you next time.

March 31, 2023

Our service person was very caring and helpful. Explained everything to us. Got our car back quickly. More

by dgallegos003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

Bill Utter Ford responded

Thanks a bunch for leaving us five stars here at Bill Utter Ford! We are thrilled that our team was able to assist you and that your vehicle was returned promptly. Please stop by and see us again soon!

March 30, 2023

I received fast and friendly service and I really appreciated the car wash. I always have a good experience at Bill Utter Ford. More

by Warrenkaren94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madalyn Bingham
Mar 31, 2023 -

Bill Utter Ford responded

We are glad to hear that our services and car wash have earned your 5 stars. Thanks for taking your loyal business to Bill Utter Ford!

March 29, 2023

The team here is top notch. They are very knowledgeable and communicate well throughout the entire process. Their prices are reasonable, and they seem to strive to do the best f More

by awktx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Benfield
Mar 29, 2023 -

Bill Utter Ford responded

We are thrilled to hear that our service and prices are top-notch. Thank you for being a loyal client of Bill Utter Ford!

March 24, 2023

Great costumer experience, from check in to cashier, professional and efficient along with car wash. More

by BLYNN.SINGLETARY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, Sharon Moreno
Mar 24, 2023 -

Bill Utter Ford responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

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