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Bill Utter Ford
Denton, TX
4,203 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,203 reviews
September 03, 2017
Great Experience! I came to Bill Utter to buy the car I always wanted. Will found the exact car I wanted and made it happen. It was a pain-free buying experience. I I came to Bill Utter to buy the car I always wanted. Will found the exact car I wanted and made it happen. It was a pain-free buying experience. I would recommend Will and Bill Utter Ford to anyone! More
by deannac
Employees Worked With
Will Shropshire
August 30, 2017
Easy auto purchase We saw exactly the car we wanted on their website while we were out of town. Working with Bill and Rey online we got a great price. They also agreed t We saw exactly the car we wanted on their website while we were out of town. Working with Bill and Rey online we got a great price. They also agreed to hold it for us until we could come in to see it the following week. After a test drive we agreed to buy it and got a fair trade-in value for our used car. So the purchase took a very short time. Rey also set up Sync 3 and FordPass for us. This was the third car we have bought from Rey, and have been very pleased. More
by Jerry Watson
August 26, 2017
Easy Steve I have purchased four vehicles from Bill Utter Ford. They do a great job of getting me in and out with a good deal. When you go in ask for Steve David I have purchased four vehicles from Bill Utter Ford. They do a great job of getting me in and out with a good deal. When you go in ask for Steve Davidson he was very helpful. No pressure and took care of everything. More
by SalvatoreRoma1
Employees Worked With
Steve Davidson, Steve Davidson
August 26, 2017
Very Informant & helpful Kim I sat down with KIm and explained to him what I wanted, He went out of his way to help me find what I wanted and the manager was very helpful with hel I sat down with KIm and explained to him what I wanted, He went out of his way to help me find what I wanted and the manager was very helpful with helping us to get what we could afford in a much newer vehicle than we expected. More
by Linda Kay Clark
Employees Worked With
Tom McGarvey, Kim Payne
August 25, 2017
My new car Bill Utter did everything they could to get me into a vehicle that was right for me. They went above and beyond to make the deal happen and make me Bill Utter did everything they could to get me into a vehicle that was right for me. They went above and beyond to make the deal happen and make me happy at the same time. Thanks Bill Utter Ford. More
by David 0820
Employees Worked With
Bill Hesters, Rob Richardson
August 25, 2017
purchase of new ford fusion I recently purchased a 2017 ford fusion from this dealership. my salesperson was phil tysinger and he was very helpful. I was not sure if I wanted a I recently purchased a 2017 ford fusion from this dealership. my salesperson was phil tysinger and he was very helpful. I was not sure if I wanted a Taurus or a fusion so he allowed me to drive both cars. he offered me a good trade allowance on my Hyundai elantra, and showed me the best deal I could get on my fusion, and I was very happy with that deal. while I was over waiting on the office person to do my paperwork tysinger had my new vehicle cleaned and ready for me when I got finished. this whole deal went quickly and efficiently. I would recommend tysinger and bill utter ford to anyone interested in a new or used car. More
by rog0441
August 25, 2017
# 1 Dealership All I had to do was ask for Doyal Chaffin. I told him what I wanted and a few hours later, I was out the door with a new truck. NO HASSEL. NO QUESTIO All I had to do was ask for Doyal Chaffin. I told him what I wanted and a few hours later, I was out the door with a new truck. NO HASSEL. NO QUESTIONS ASKED. Just a streamline experience. More
by Reid Rossmann
August 23, 2017
Unreal After searching for THE car and checking the reviews for Dealers in the DFW area, which were very disappointing, we found Bill Utter in Denton. Beli After searching for THE car and checking the reviews for Dealers in the DFW area, which were very disappointing, we found Bill Utter in Denton. Believe me, the drive from South Fort Worth was very well worth it. After contacting Tom Corrigan, we drove to Denton and he had two cars waiting for us in our color and options. Nothing but accumulates to the entire Dealership! They also beat the financing that I already had, and we were and are extremely pleased with the entire transaction. We are very happy Bill Utter customers and would recommend everyone in North Texas to visit them.. Would give more than 5 stars if we could..... More
by Roy & Betty
Employees Worked With
Mike Lewis, Tom Corrigan
August 16, 2017
Great experience I had met with several Ford dealerships other than Bill Utter, and was just about the buy my truck, when the price was jacked up. A friend had just b I had met with several Ford dealerships other than Bill Utter, and was just about the buy my truck, when the price was jacked up. A friend had just bought a truck from Doyle Chaffin at Bill Utter Ford and suggested I call him. I told Doyle exactly what I was looking for. He found the truck and made me a great deal. He was great to work with and the REALLY like the truck. I have been telling my friends about the great experience I had at Bill Utter working with Doyle Chaffin. And what a wonderful bunch of folks working there. More
by Hunter
August 10, 2017
Undependable Dealership The salespeople were nice and knowledgeable. But you Cannot depend on the deal you think you have made. Finance is the last step. After they have take The salespeople were nice and knowledgeable. But you Cannot depend on the deal you think you have made. Finance is the last step. After they have taken your old vehicle and everything is done. Then you are taken to a little room in back If you are unfortunate like me you are told the only way you can get your deal is to finance with Ford Credit at an interest rate 3 to 4 points higher. Your choice then is get steamed rolled or back out of the deal you thought you had. Everyone should be very careful at this Dealership. They have changed from the last time I bought there and for me the change was NOT a good one. More
by tellking
