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Bill Utter Ford
Denton, TX
4,203 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,203 reviews
November 19, 2017
The Greatest Service was more than excellent. Zach was wonderful. Able to get monthly payments to comfortable level, without additional out of pocket. Sales Man Service was more than excellent. Zach was wonderful. Able to get monthly payments to comfortable level, without additional out of pocket. Sales Manager was extremely helpful Ken was fast! Also would like to add, how respectful and understanding the team was. More
by Annie M.
Employees Worked With
sales manager Taylor, Kenneth Carter, Zach Lewis
November 18, 2017
Excellent Customer Service! Doyle helped me locate just the right vehicle I was looking for and helped make my lease return completely painless. Rey worked very fast on transferr Doyle helped me locate just the right vehicle I was looking for and helped make my lease return completely painless. Rey worked very fast on transferring the vehicle to Bill Utter within a few hours of it being located at another dealership. Denise did a great job walking me through my options on accessories so I could nicely equip my new Explorer. Mike made the financing process easy and straightforward. Overall I am extremely happy and will always buy my cars from Bill Utter. More
by Jon V
November 17, 2017
Extremely Pleased! I had an excellent car buying experience at Bill Utter Ford! I am new to the Dallas area so I stopped by a few different dealerships when I decided i I had an excellent car buying experience at Bill Utter Ford! I am new to the Dallas area so I stopped by a few different dealerships when I decided it was time to buy a new car. When I stopped at Utter Ford I was pleasantly surprised at the friendliness of the salesmen (I dealt with Kim and Kyle). They were very helpful and I felt no pressure at all, unlike most dealerships. Once it was time to finalize a price, the salesmen and supervisor were very fair and I felt they gave me a very reasonable trade-in allowance for my vehicle. Again, I felt no pressure from any of them and we easily came to an agreement on the cost. I went with the 0% for 72 months option and now I have a brand new Edge for a low monthly payment. I have purchased many vehicles in my lifetime but I don't think I've ever had a more pleasant buying experience! More
by Gregg S.
Employees Worked With
Tom McGarvey, Kim Payne, Mike Lewis, Kyle Hodges
November 15, 2017
New CMax Doyle Chaffin assisted us in the purchase of our new CMax. Doyle found the vehicle we wanted, and made the purchase of our vehicle extremely easy. D Doyle Chaffin assisted us in the purchase of our new CMax. Doyle found the vehicle we wanted, and made the purchase of our vehicle extremely easy. Doyle took the time to explain all the features of our new vehicle and make certain we had everything we needed. Ford financing was extremely easy and took a minimal amount of time. We have been customers of Bill Utter for 10 years and we are very pleased with all departments, The Service department is great as well. More
by Kathy
November 14, 2017
Awesome people, great experience!! Will Shropshire and his finance team at Bill Utter Ford made my buying experience super easy and convenient. Good honest people!! I will definitely b Will Shropshire and his finance team at Bill Utter Ford made my buying experience super easy and convenient. Good honest people!! I will definitely be doing business with them again. More
by Tonya L Piwonka
Employees Worked With
Will Shropshire
November 14, 2017
HASSLE FREE AND JUST AS PROMISED IN EMAIL! We received an email inviting us to trade in our current Escape to the newest 2017 version at the same payment. We were skeptical but we went in and t We received an email inviting us to trade in our current Escape to the newest 2017 version at the same payment. We were skeptical but we went in and test drove, let them appraise our vehicle, went home while they ran numbers to make sure it would make sense & then filled out the app online! The deal went just as promised and was completely hassle free! I love my new Escape and our new Ford Salesman- Easy Steve Davidson! Thank You Bill Utter Ford!!! More
by Brandy Fausel
Employees Worked With
Bill Hesters, Steve Davidson, Kenneth Carter
November 13, 2017
Hassle free, Great people I had a super experience with Bill Utter Ford. Everyone I came in contact with was friendly and eager to help. Roberto was a great guy to work with I had a super experience with Bill Utter Ford. Everyone I came in contact with was friendly and eager to help. Roberto was a great guy to work with and made the process easy and hassle free. I would ask for him again the next time I buy. More
by Marcus Watson
Employees Worked With
November 10, 2017
Very good buying experience Doyle was very easy to work with and I felt at ease throughout the entire process. I would recommend Doyle to anyone looking to purchase a new vehicl Doyle was very easy to work with and I felt at ease throughout the entire process. I would recommend Doyle to anyone looking to purchase a new vehicle at Bill Utter Ford. More
by Mimisford
Employees Worked With
November 09, 2017
Fast friendly service We bought 2 vehicles from Will Shropshire. He was extremely friendly and helpful. Very pleasant experience!! We were in and out within 3 hours. Every We bought 2 vehicles from Will Shropshire. He was extremely friendly and helpful. Very pleasant experience!! We were in and out within 3 hours. Everyone was very nice. More
by Nancy
Employees Worked With
Will Shropshire
November 04, 2017
Easy, No Pressure, Comfortable I have bought several vehicles from Adam Russell and the Bill Utter team because they make it hassle free, provide answers to all my questions, and I I have bought several vehicles from Adam Russell and the Bill Utter team because they make it hassle free, provide answers to all my questions, and I never feel pressured to purchase. They truly listen to me to find the exact vehicle I want and make the buying process as simple as it can be. When it comes to buying a vehicle, this is my dealership without question. More
by NAB'sFabCab
