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Bill Utter Ford
Denton, TX
4,203 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,203 reviews
December 12, 2017
Always very nice and helpful I have always bought my vehicles from Bill Utter (for 32 years) and have never had a bad experience. They are always very professional and friendly. T I have always bought my vehicles from Bill Utter (for 32 years) and have never had a bad experience. They are always very professional and friendly. They make the buying process as painless as possible. More
by gayle
Employees Worked With
Taylor Boyle, Mike Lewis, Coron Ousley
December 11, 2017
GREAT Saleman We just purchased our8th vehicle from Doyle Chaffin. We purchased our son his dream car a 2018 Mustang GT for Christmas and Graduation. Doyle was pa We just purchased our8th vehicle from Doyle Chaffin. We purchased our son his dream car a 2018 Mustang GT for Christmas and Graduation. Doyle was patient and explained all of the features on the car and made our son feel like he was special. The 9th one Is order and looking forward to it coming in.. More
by Kelly R
Employees Worked With
December 10, 2017
Great buying experience all round! We couldn't have asked for a better salesman! I was shopping for a truck all day and Coron was the first sales person to come out and speak with me. We couldn't have asked for a better salesman! I was shopping for a truck all day and Coron was the first sales person to come out and speak with me. That is the reason I came back to Utter Ford to purchase the truck from Coron. Then we met Denise and she was very helpful and informative about the accessories. Mike in Finance found us the best deal and we couldn't be happier! More
by Robert Edward Harrison
Employees Worked With
Denise Wolfe, Mike Lewis, Coron Ousley
December 09, 2017
A great buying experience! Thank you Randy, Craig, and Mike for the great buying experience! Y'all made it easy, quick, and enjoyable. I encourage anyone looking to buy a new tr Thank you Randy, Craig, and Mike for the great buying experience! Y'all made it easy, quick, and enjoyable. I encourage anyone looking to buy a new truck to stop in, you'll be glad you did. More
by Jeff S
Employees Worked With
Craig Bowen, Mike Lewis, Randy Briggs
December 08, 2017
new 18 f150 platinum rocks just like Steve Davidson just got my new truck and love it. The whole experience was awesome. And you have to try the chai tea from the fancy coffee machine it is so good. just got my new truck and love it. The whole experience was awesome. And you have to try the chai tea from the fancy coffee machine it is so good. The new facility is so beautiful and just a fun group of people. Go see Steve and the team. More
by RTeam
Employees Worked With
Other Employees :
Craig Bowen, Bill Hesters, Steve Davidson
December 07, 2017
A great truck buying experience We purchased a new truck at Bill Utter Ford. Not only did we get the truck we wanted at a great price, everyone at the dealership was helpful, friend We purchased a new truck at Bill Utter Ford. Not only did we get the truck we wanted at a great price, everyone at the dealership was helpful, friendly, and accommodating to our wants and needs in a new vehicle. I could not ask for a better truck buying experience. More
by Richard
December 03, 2017
Wonderful sales experience! We ave purchased 3 vehicles from Roberto Barrios and each experience has been wonderful. He works hard to make sure our needs are met. He is super fri We ave purchased 3 vehicles from Roberto Barrios and each experience has been wonderful. He works hard to make sure our needs are met. He is super friendly and great at following through. The most recent purchase we made was a dealer trade. When the other store did not follow through Roberto worked and got management involved to rectify the situation. We appreciate all you have helped us with Roberto! More
by Lovemyride
Employees Worked With
November 30, 2017
New truck purchase was a great Experience The entire team All the way to the GM was great to work with. They located a truck in Kansas and traded so they could get me what I needed. Everyone w The entire team All the way to the GM was great to work with. They located a truck in Kansas and traded so they could get me what I needed. Everyone was so nice and professional as they made this purchase very smooth. More
by Drosser
Employees Worked With
Other Employees :
Craig Bowen, Bill Hesters, Steve Davidson, Kenneth Carter, Carina Thompson
November 25, 2017
Doyle Chaffin ROCKS! I love Doyle Chaffin at Bill Utter Ford. We have bought multiple vehicles from him and will continue to do so. Very nice and honest! Love is no pres I love Doyle Chaffin at Bill Utter Ford. We have bought multiple vehicles from him and will continue to do so. Very nice and honest! Love is no pressure honest approach. More
by LizO.
Employees Worked With
November 25, 2017
Great Experience I went to a competitor dealer and waited in their showroom for 30 minutes. No one waited on me so I left. I looked on the internet for highly rated de I went to a competitor dealer and waited in their showroom for 30 minutes. No one waited on me so I left. I looked on the internet for highly rated dealers in the area and fond Bill Utter Ford. After arriving in the parking lot, I was immediately greeted by Michael Borchardt. He greeted my with a smile, handshake and had a pleasant personality. Once inside I explained what I was looking for and what I wanted in options. Michael was very considerate and attentive to my needs and desires. He never tried to sway me or pressure me to make any other decisions. This was very important to me and he earned and gained my respectability in him. My first trip to Bill Utter Ford was because on internet reviews. My trips thereafter was because of Michael Borchardt. With Michael, I order a new 2018 F150 Lariat. He explained to me the procedures for ordering and how long it would be for my new truck to arrive. I would strongly recommend Bill Utter Ford and especially recommend Michael Borchardt to do business with. You won't be disappointed. More
by Dale M.
Employees Worked With
Michael Borchardt
