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Bill Utter Ford
Denton, TX
4,205 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,205 reviews
February 24, 2018
Outstanding! They go out of their way to work with you and they are very friendly. Worth the drive and you can feel the family atmosphere there. I will use them ag They go out of their way to work with you and they are very friendly. Worth the drive and you can feel the family atmosphere there. I will use them again and will refer them to other people! More
by Jeff&Steph
Employees Worked With
February 24, 2018
Repeat Customer and will be again This was repeat business for us. We didn't even bother going to another Ford dealership for another truck. Salesperson, Kim, was great. No pressure This was repeat business for us. We didn't even bother going to another Ford dealership for another truck. Salesperson, Kim, was great. No pressure. Really, none. Answered questions, very accommodating, let me drive whatever to see the options so I could be happy but also informed. Lots of questions, lots of options, lots of thoughts. We started with one thing and ended up going another direction. Not because the sales folks pressed us or anything, but because we weren't pressed. Freedom to ask, freedom to try out, and every step of the way they were considerate of our time. More
by Xnuiem
Employees Worked With
Bill Cooper, Kim Payne
February 24, 2018
Excellent experience Jason was very professional and courteous. He was very tentative to my needs. The dealership was nice, clean, good bbq. I think I will be a Bill Utt Jason was very professional and courteous. He was very tentative to my needs. The dealership was nice, clean, good bbq. I think I will be a Bill Utter customer from now on. More
by cdedmon
Employees Worked With
February 23, 2018
Great experience!! A huge thank you to Doyle and Carl for finding the exact truck I was looking for and making the process as easy as possible! I will definitely recomm A huge thank you to Doyle and Carl for finding the exact truck I was looking for and making the process as easy as possible! I will definitely recommend Bill Utter Ford to everyone!! More
by Kristine1218
Employees Worked With
Other Employees :
Craig Bowen, Denise Wolfe, Tabatha Rodriguez
February 23, 2018
I was pleased with the entire process of buying my F-150 I looked on the internet and found the pickup I wanted. Went tothe dealership and luckily was introduced to Kyle Hodges. He was very helpful during t I looked on the internet and found the pickup I wanted. Went tothe dealership and luckily was introduced to Kyle Hodges. He was very helpful during the test drive and courteous to a T. My complete buying experience was excellent. I would recommend both the dealership and Kyle to anyone looking for a new Ford. More
by John Flanagan
Employees Worked With
Jim Houghton, Mike Lewis
February 21, 2018
An outstanding experience at Bill Utter Ford Our salesperson (Chris Blazo) was knowledgeably, professional, respectful and worked to make the experience pleasant. No high pressure to buy only to Our salesperson (Chris Blazo) was knowledgeably, professional, respectful and worked to make the experience pleasant. No high pressure to buy only to find you the right vehicle, so refreshing. Open disclosure on pricing and no high pressure to up sale at closing. More
by Donna
Employees Worked With
Chris Blazo
February 20, 2018
Great selection of vehicles , Sales person Sebastian Lopez very knowledgeable of any vehicle, He found what we were looking for, I had a ton of questions and He had answers for e , Sales person Sebastian Lopez very knowledgeable of any vehicle, He found what we were looking for, I had a ton of questions and He had answers for everything, very happy with our F-150 4x4 awesome truck !!! More
by customer
Employees Worked With
Sebastian Lopez
February 20, 2018
Outstanding Dealership Amazing customer service! So appreciate Doyle Chaffin and the amount of time and patience he had with me as I contemplated over what was the best veh Amazing customer service! So appreciate Doyle Chaffin and the amount of time and patience he had with me as I contemplated over what was the best vehicle for me! Definitely will be going back when I need to buy my son a car. More
by coachlewey
February 20, 2018
Extremely Happy Customer! I would highly recommend this dealership to anyone needing a vehicle! They went above and beyond to get me in to my new truck! Jason was Awesome! I ca I would highly recommend this dealership to anyone needing a vehicle! They went above and beyond to get me in to my new truck! Jason was Awesome! I cannot thank Jason enough for everything he did for me throughout the buying process! He was hands on the whole time! Thank you to the entire staff for the hard work they do day in and day out! Thank you, Michael Wilburn More
by Michael Wilburn
February 18, 2018
Excellent customer service. I started buying Ford pickup from Bill Utter Ford in 2015, I have never had a bad experience with this dealership from sales to service. Doyle Chaffi I started buying Ford pickup from Bill Utter Ford in 2015, I have never had a bad experience with this dealership from sales to service. Doyle Chaffin is one outstanding sales person, that dealership is lucky to have. Thanks again Bill Utter Ford! More
by Rcope1958
