Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Utter Ford
Denton, TX
4,125 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,125 reviews
April 18, 2023
Great service and personnel. Exceeded all my expectations. Great communications and status updates Very knowledgeable and courteous. Exceeded all my expectations. Great communications and status updates Very knowledgeable and courteous. More
by John_shannon
Employees Worked With
April 17, 2023
I’m always treated well at Bill Utter Ford Service Department. Danny Morris is my service advisor and always looks out for my best interests. Department. Danny Morris is my service advisor and always looks out for my best interests. More
by John
Employees Worked With
April 16, 2023
We have been going to Bill Utter for over 7 years now & recommending them to everyone. We will still always go to Phil for our cars but for service we are leery. I had an appt on Friday and got a call Thur recommending them to everyone. We will still always go to Phil for our cars but for service we are leery. I had an appt on Friday and got a call Thursday telling me they couldn’t do all I had my appt for. I showed up anyway in hopes they could. And they did! But then I was told I had metal on metal for my brakes and needed my brakes replaced and my hoses flushed which would have been another $370. I said no because my husband can do these things for us being a former mechanic. When he checked my brakes they are completely fine and they had to flush my hoses for a recall but also wanted to try and charge me? Not happy at all! I thought I could trust the service department and people who work on my car there, but apparently not and I need to be extra careful I don’t have something fixed that doesn’t even need to be! Very disappointed! More
by Alexis Ferdinandsen
Employees Worked With
N/A
April 14, 2023
Joey was great. No nonsense, got the work done quicker than expected. I already brought in another vehicle to service. I would definitely recommend. No nonsense, got the work done quicker than expected. I already brought in another vehicle to service. I would definitely recommend. More
by Lightrider
Employees Worked With
Joey
April 12, 2023
Great customer service. We appreciated the shuttle service as well. Thank you. We will be coming back! We appreciated the shuttle service as well. Thank you. We will be coming back! More
by Cckma007
Employees Worked With
Other Employees :
Don Swift, Christina Flook, Sharon Moreno, Karina Rubio
April 11, 2023
Bill Utter Ford In Denton TX, has been an excellent dealership in my experience for their awesome Service dept. they are prompt, honest and most importantly they are always ready to provide an appointm dealership in my experience for their awesome Service dept. they are prompt, honest and most importantly they are always ready to provide an appointment without the repeated long hassle for finding a date. They are very mindful of the customer’s auto care needs and do a great job to making sure everyone of my needs and expectations are met with. More
by Tripu
Employees Worked With
Alexa and Cameron
April 10, 2023
The service is always great since the first time Ive been here several years ago. here several years ago. More
by caguioa.jep2000
Employees Worked With
