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Bill Utter Ford
Denton, TX
4,206 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,206 reviews
March 27, 2018
Very good Fast and easy buying experience. I worked mostly with Kyle but the whole staff from start to finish where very friendly and helpful. I would definitel Fast and easy buying experience. I worked mostly with Kyle but the whole staff from start to finish where very friendly and helpful. I would definitely recommend this dealership and will probably be back when it's time for an upgrade. More
by Joshua1a
Employees Worked With
Kyle Hodges
March 27, 2018
No Stress Car Buying Everyone I came into contact with at Bill Utter Ford were professional, knowledgeable and personable. They made sure that I understood every step of t Everyone I came into contact with at Bill Utter Ford were professional, knowledgeable and personable. They made sure that I understood every step of the sales process and felt comfortable with it. Doyle Chaffin, Carl Anderson, Bill Cooper and Mike Lewis were all extremely considerate and helpful with my buying process. They were patient with me and made the purchase of my new Explorer very exciting and painless. Doyle took ample time to go over all the different features and systems included on my Explorer. I left the dealership feeling comfortable and proud of my new purchase. I enjoyed my entire experience!! More
by Dk
Employees Worked With
Other Employees :
Bill Cooper, Mike Lewis
March 27, 2018
Wonderful service Through a friend of mine, I was introduced to Jim Houghton. Even though I live in a different state, Jim was so helpful in finding the vehicle I was l Through a friend of mine, I was introduced to Jim Houghton. Even though I live in a different state, Jim was so helpful in finding the vehicle I was looking for, and even made contact with a dealership in my area to get the ball rolling. He was so professional, and followed up with me frequently to ensure that things were going well in my quest. I just can't say enough good things about my interaction with Jim! Top notch service! More
by unhappycustomer
Employees Worked With
Jim Houghton
March 26, 2018
F-150 Recalls My 2016 F-150 has 3 factory recalls. Took it to Bill Utter Ford, the service today & they set up a repair date to get all the recalls handled at one t My 2016 F-150 has 3 factory recalls. Took it to Bill Utter Ford, the service today & they set up a repair date to get all the recalls handled at one time. Couldn’t ask for a better service manager (Randy) or service advisor to take care of Ford’s King Ranch P/U. More
by K/R
March 26, 2018
Pleasant to work with professionals I bought here because of no pressure salesmanship and sales staff were professional and caring and patient. I think customer service is a high priorit I bought here because of no pressure salesmanship and sales staff were professional and caring and patient. I think customer service is a high priority with them. My sales consultant Michael Rodriquez was professional and caring and a good man to work with and very patient in going through all the options and finding the right truck for me. More
by HP
Employees Worked With
Tom McGarvey, MIKE RODRIQUEZ
March 25, 2018
Easy Buying Experience After searching for a car with all the right options/colors and not finding one, I decided to order one. From start to finish, the experience could n After searching for a car with all the right options/colors and not finding one, I decided to order one. From start to finish, the experience could not have been easier. I highly recommend Bill Utter and have to many people that I know already. More
by James F
Employees Worked With
Bill Hesters, Steve Davidson, Tabatha Rodriguez
March 24, 2018
Fixed Recall in my 2011 Ford Escape Friendly people that wereable to get my car finished in a timely manner. Wish I had been told I could get a loaner car while mine was being fixed when Friendly people that wereable to get my car finished in a timely manner. Wish I had been told I could get a loaner car while mine was being fixed when I made my appointment. Had to have 2 different neighbors from Frisco give me rides back and forth to Denton More
by H
Employees Worked With
Did NOT get any of the people’s nsmed thst helped me
March 24, 2018
Wonderful customer service The hospitality was amazing from the time I drove into to parking lot. The staff at Bill Utter Ford really believes is customer service!! I purchased The hospitality was amazing from the time I drove into to parking lot. The staff at Bill Utter Ford really believes is customer service!! I purchased my car here and will continue come for service. More
by Fanee23
Employees Worked With
Summer Miller
March 23, 2018
Awesome If you're looking for someone you can trust, go to Bill Utter Ford and ask for Jason! Thank You so much for everything Jason! If you're looking for someone you can trust, go to Bill Utter Ford and ask for Jason! Thank You so much for everything Jason! More
by Wowdaddy
Employees Worked With
March 23, 2018
Great Service My vehicle was in for major mechanical repairs. My service writer, Erin, kept me in the loop and was very friendly and accommodating. She’s awesom. My vehicle was in for major mechanical repairs. My service writer, Erin, kept me in the loop and was very friendly and accommodating. She’s awesom. More
by Paul
Employees Worked With
Erin Bostick
