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Bill Utter Ford
Denton, TX
4,206 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,206 reviews
June 15, 2018
My interaction with Laura Anderson was excellent. She rates. Laura listens to understand my requirements. When I'm ready I will come in and ask for her directly. This is the opposite of the experience I had Laura listens to understand my requirements. When I'm ready I will come in and ask for her directly. This is the opposite of the experience I had a year ago. Keep up the great work Laura. More
by JimL
Employees Worked With
Laura Anderson
June 15, 2018
Great Experience I reached out via the web looking for a 2018 Ford F150. Doyle Chaffin contacted me and listened to my needs and found the perfect vehicle. His follow- I reached out via the web looking for a 2018 Ford F150. Doyle Chaffin contacted me and listened to my needs and found the perfect vehicle. His follow-up and communication was excellent. I was totally satisfied with the pricing and the process. From the sales person to F&I and accessories, it was a great experience. More
by jab3
June 15, 2018
Walked in just to look. Walked out with a new Explorer! Sometimes, things just come together. This first visit to Bill Utter Ford, we were greeted by Kim Payne. Chatted a few minutes, mentioned we liked the Sometimes, things just come together. This first visit to Bill Utter Ford, we were greeted by Kim Payne. Chatted a few minutes, mentioned we liked the Explorer Limited but had never even sat in one. Kim immediately brought out a brand new vehicle and my wife took the wheel for a test drive. That was it! Signed a few papers for Kim, did the same with finance officer Kenneth Carter, chatted with Carl "Butch" Anderson about Denton 'back in the day' and we were done. No high pressure to buy. No stress. No strain. Even got a nice deal on our Cadillac SRX trade. Bill Utter Ford gets our Five Star stamp of approval. More
by Lynn and Monte
June 14, 2018
Very nice workers Very nice dealership to buy your car I recommend them to anyone especially Toronto the worker that assisted me was so wonderful,patient and always ans Very nice dealership to buy your car I recommend them to anyone especially Toronto the worker that assisted me was so wonderful,patient and always answers his calls More
by Mzlee
Employees Worked With
June 13, 2018
The Works oil change Drove in at noon and out by 1:00. Thanks Danny for the years of taking care of all our vehicles. You have become a good friend. Drove in at noon and out by 1:00. Thanks Danny for the years of taking care of all our vehicles. You have become a good friend. More
by Car guy ran2016
Employees Worked With
June 11, 2018
Back on the road We were picking up my F-150 from the service center, when my wife's car (not a Ford) died in the parking lot late one afternoon. The Bill Utter te We were picking up my F-150 from the service center, when my wife's car (not a Ford) died in the parking lot late one afternoon. The Bill Utter team was great. They tried a couple of simple things in the parking lot, and it became clear that a) we needed real shop time, and b) the warranty from the other make of car wasn't going to cover it. John Witt, our service advisor told us to just leave it and the next morning he called; it was fixed. We were really pleased with the price too. More
by Steven Roemerman
Employees Worked With
John Witt
June 10, 2018
Smooth Internet Sale I purchased online through their internet sales. Was a very smooth process from online financing, finding the right car and onsite signing. This is I purchased online through their internet sales. Was a very smooth process from online financing, finding the right car and onsite signing. This is my third purchase here and wouldn't go anywhere else. More
by mcarl9
June 09, 2018
Great Experience! Our salesperson, Chris Blazo, was professional and gave us a good deal without a lot of haggle. Our wait was minimal compared to what it usually is. I Our salesperson, Chris Blazo, was professional and gave us a good deal without a lot of haggle. Our wait was minimal compared to what it usually is. I would recommend this dealership. More
by D'Lynn
Employees Worked With
Denise Wolfe, Dustin Sorensen, Tom McGarvey, Chris Blazo
June 07, 2018
Great Service from Erin with competitive pricing!!! Our service experience was great and the pricing was competitive. Erin did a great job keeping us informed on the status of our car. The newly remod Our service experience was great and the pricing was competitive. Erin did a great job keeping us informed on the status of our car. The newly remodeled service center is very nice and comfortable. More
by Chuck beck
Employees Worked With
Erin Bostick
June 07, 2018
recall notice Great experience my adviser took matter into his own hands and took the process from beginning to end. I had no issues just dropped off the vehicle an Great experience my adviser took matter into his own hands and took the process from beginning to end. I had no issues just dropped off the vehicle and picked it in a timely manner. More
by rick
Employees Worked With
