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Bill Utter Ford

Denton, TX

Overview
Employees
Reviews
Vehicles
4.9
4,124 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,124 reviews

May 05, 2023

They did a good job, they got me in and out very quickly. The staff were very kind, considerate and professional. More

by Kforlno
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Flook
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May 05, 2023 -

Bill Utter Ford responded

We're grateful for you taking the time to write such a kind review. Thank you for supporting our business, we hope to serve you again in the future!

May 05, 2023

My service advisor,Eddie, was very helpful and kept me informed on the progress of my repair. More

by wvanclose
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Bill Utter Ford responded

We're delighted you enjoyed working with Eddie and our team at Bill Utter Ford! Thank you so much for sharing this supportive feedback!

May 01, 2023

Bob has always been awesome! I’ve had 3 cars there unfortunately but he’s the best! More

by Lynn.royston
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bob Lynn
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May 01, 2023 -

Bill Utter Ford responded

Thank you for the review, Lynn! We are so glad to hear that Bob has delivered such excellent service. We appreciate your confidence in the Bill Utter Ford team!

April 28, 2023

Very accommodating and timely. Willing to find a solution when other dealers were putting me on a wait list for service. More

by MAM
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ralph Jean Louis
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Apr 28, 2023 -

Bill Utter Ford responded

Thank you so much for leaving Bill Utter Ford this amazing feedback! Have a lovely day!

April 25, 2023

Professional, knowledgeable to fix my Ford, timely Repair after troubleshooting for best solution. My service rep kept me informed as I waited & consulted tech manager as needed. More

by Redridinghood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Celis
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Apr 25, 2023 -

Bill Utter Ford responded

We appreciate you taking the time to share your five-star experience with us at Bill Utter Ford! It's wonderful to hear that our team provided a timely repair for your Ford and that your service rep kept you informed and communicated well throughout the process. We hope to see you again in the future for your services!

April 25, 2023

Effective efficient people perform effective tasks in a good way to provide quality services for repair More

by Bill Warner
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

Bill Utter Ford responded

Bill, thank you for the review! We are thrilled to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

April 23, 2023

Very satisfied, took my pick up in on a Friday afternoon because the back window wouldn’t roll up. They actually got in got it in and got it out the same day. More

by gpdacus
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2023 -

Bill Utter Ford responded

We're thrilled to hear that we could assist you with your vehicle so quickly! Thank you for choosing Bill Utter Ford for your service needs. We hope to see you again soon!

April 21, 2023

So helpful finding the repair part for my car! They made this so easy, fast and worry free More

by karen.irons
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Recommend Dealer
Yes
Employees Worked With
Monty Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2023 -

Bill Utter Ford responded

Our team is always happy to help you out, Karen! Thank you so much for supporting Bill Utter Ford and please let us know if you need anything at all down the line. Our team is always happy to help you out!

April 19, 2023

They are always very professional and courteous. Jose Rojas-Rami was excellent. He has great customer service. More

by the1jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rojas-Rami
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Apr 19, 2023 -

Bill Utter Ford responded

Thank you for the review! We are so glad to hear that Jose delivered such a successful service experience. Drive safely, and we hope to see you back again at Bill Utter Ford!

April 18, 2023

Great service and personnel. Exceeded all my expectations. Great communications and status updates Very knowledgeable and courteous. More

by John_shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Bill Utter Ford responded

Thank you for stopping by to support Bill Utter Ford with your 5 stars! Have an awesome day!

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