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Bill Utter Ford
Denton, TX
4,208 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,208 reviews
August 17, 2018
Great people and service done very quickly. Great service everything was explained full very easy to understand very professional group of people working service manager Danny Morris great to wo Great service everything was explained full very easy to understand very professional group of people working service manager Danny Morris great to work with kept me abreast of everything happening to my truck. More
by driverrichl
Verified CustomerEmployees Worked With
August 17, 2018
Outstanding Customer Service I wrote a very detailed email describing my amazing, multiple experiences with Bill Utter Ford in Denton. I sent it to several people. I can only re I wrote a very detailed email describing my amazing, multiple experiences with Bill Utter Ford in Denton. I sent it to several people. I can only recall Eddie Church and Don Swift. Please see that email. More
by Kelley.burgess
August 17, 2018
Service Department Rocks The service Department ReP, Greg Hill was awesome. He keep me informed of my special, weekly, once the part arrived he scheduled installation that m The service Department ReP, Greg Hill was awesome. He keep me informed of my special, weekly, once the part arrived he scheduled installation that met my need, a satisfactified customer More
by Morning
Employees Worked With
August 17, 2018
Fantastic I delt with many Ford dealers in my life and Bill Utter Ford was the best ford dealer I delt with I’m 77 so that’s a lot of years I delt with many Ford dealers in my life and Bill Utter Ford was the best ford dealer I delt with I’m 77 so that’s a lot of years More
by pblock
Employees Worked With
August 17, 2018
Water pump replacement They were a great help. Great service and completed on time. Shuttle service was very helpful and driver was very friendly. The work was done as expec They were a great help. Great service and completed on time. Shuttle service was very helpful and driver was very friendly. The work was done as expected. More
by PANCAKE70
Employees Worked With
Other Employees :
Randy Owen, Johnny Constancio, Regina McGinn, Erin Bostick, Dillon Love, Don Swift, Summer Miller
August 17, 2018
The Way Auto Maintenance Shops Should Operate It was quick and easy to get an appointment. When I arrived, they immediately took charge of my car. The waiting area there is more comfortable than It was quick and easy to get an appointment. When I arrived, they immediately took charge of my car. The waiting area there is more comfortable than most, with coffee and bottled water readily available. My car is once again "good to go" and the bill was less than expected. Then, the next day, I got a call from them following up to make sure everything was OK with the car. It's hard to beat that kind of personalized service. More
by Diana Russell
Employees Worked With
August 17, 2018
Check Engine light Prior to my factory warranty expiration my check engine light came on and I was advised to come in and have them go through my car from bumber to bumb Prior to my factory warranty expiration my check engine light came on and I was advised to come in and have them go through my car from bumber to bumber and make sure no future issues may occur. The service team has been great over the last year I have owed my 2017 Ford focus. Thanks! More
by brendak7
Employees Worked With
Erin Bostick
August 17, 2018
Great place to be certain that service is of the quality that you need. I have obtained at least six cars from Bill Utter Ford since I have lived in Denton (43 to be certain that service is of the quality that you need. I have obtained at least six cars from Bill Utter Ford since I have lived in Denton (43 years). Dr. Bulls More
by DVBULLS
August 17, 2018
Service John was so far the best person I have dealt with in the service department. His commitment to fulfilling expectations was great. John was very profes John was so far the best person I have dealt with in the service department. His commitment to fulfilling expectations was great. John was very professional and friendly. More
by xcalbr44
Employees Worked With
John Witt
August 17, 2018
Not impressed I was sold a car that I could not drive due to a recall. I had to call multiple times to multiple people and still can't drive my car. I understand th I was sold a car that I could not drive due to a recall. I had to call multiple times to multiple people and still can't drive my car. I understand the parts have not arrived so it not there fault it's the dealerships More
by sarahra1981
