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Bill Utter Ford
Denton, TX
4,210 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,211 reviews
November 13, 2018
Great customer service! Every person that I have come in contact with at Bill Utter Ford in Denton has been outstanding; they have been friendly, helpful, knowledgeable, and Every person that I have come in contact with at Bill Utter Ford in Denton has been outstanding; they have been friendly, helpful, knowledgeable, and accommodating. More
by jaybellar
Verified CustomerEmployees Worked With
Erin Bostick, Kyle Hodges
November 12, 2018
tire leaking air slowly - difficult to find -they found it I had a right rear tire slowly leaking. It had previously been checked showing on puncture. I had recently driven 500 miles and using my tire sensor I had a right rear tire slowly leaking. It had previously been checked showing on puncture. I had recently driven 500 miles and using my tire sensors on the vehicle, had to stop periodically replace the air leaked out. After a thorough inspection, they discovered the tire stem leaking slowly but only when it was in a certain position. It was replaced. . More
by colonelc
Employees Worked With
Dillon Love
November 12, 2018
Toronto Spikes, Wonderful, Went Above and Beyond! Toronto answered calls, patient, polite, professional, knowledgeable; respected us and our situation and was willing to help us whether we bought the Toronto answered calls, patient, polite, professional, knowledgeable; respected us and our situation and was willing to help us whether we bought the car or not. More
by T Leasure
Employees Worked With
November 12, 2018
best customer service! We have bought our cars from Bill Utter for the last 25 years. They have always treated us with the upmost respect. Doyle Chaffin has been our sales We have bought our cars from Bill Utter for the last 25 years. They have always treated us with the upmost respect. Doyle Chaffin has been our salesman forever!!! Highly recommend him!! The service department is always great. Danny is amazing!! They get the work completed in a timely manner. And my dad worked for Bill Utter for many years. I grew up with the Utters. Won’t find a better family or dealership ?? More
by GARRETT_2
Employees Worked With
Other Employees :
Denise Wolfe
November 11, 2018
Exactly what was expected Always had good work done here. I have to drive past 2 other Ford dealerships to get to Bill Utter. Service was done correctly, quickly, and with no Always had good work done here. I have to drive past 2 other Ford dealerships to get to Bill Utter. Service was done correctly, quickly, and with no surprises. Thank you. More
by F1502017
Employees Worked With
November 10, 2018
3rd time work wasn't complete Inspection was not done, but was on list. They simply forgot. Third time here something was forgotten. Had to get inspection next day somewhere else. Inspection was not done, but was on list. They simply forgot. Third time here something was forgotten. Had to get inspection next day somewhere else. More
by KENNY.ARTHUR
Employees Worked With
Don Swift
November 10, 2018
Always good service. Have followed some of the Bill Utter staff from a now-closed dealer where they provided great service and that continues at Bill Utter Ford. Have followed some of the Bill Utter staff from a now-closed dealer where they provided great service and that continues at Bill Utter Ford. More
by John
November 09, 2018
New car Had a great time working with doyle my car salesman. Went out of his way to find the car I wanted. I would recommend them to friends Had a great time working with doyle my car salesman. Went out of his way to find the car I wanted. I would recommend them to friends More
by Jim
Employees Worked With
November 09, 2018
Excellent service with a smile It gets no better than this! The answer the phone when I call, they greet me when I arrive and they take care of what needs to be done while I am ther It gets no better than this! The answer the phone when I call, they greet me when I arrive and they take care of what needs to be done while I am there. More
by Charles Nuber
November 09, 2018
great place Have been working with there service depart and parts for years and have no complaints! Would recommend any family or friend to go to them! Thanks for Have been working with there service depart and parts for years and have no complaints! Would recommend any family or friend to go to them! Thanks for everything! More
by SHOP2
