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Bill Utter Ford

Denton, TX

4.9
4,121 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,121 reviews

June 06, 2023

My service advisor Maddie did a great job communicating and setting my appointment. The technician Johnny also did a great job on my vehicle. More

by Tracey Stanley
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Maddie, Johnny
Jun 06, 2023 -

Bill Utter Ford responded

Tracey, we're so glad that Maddie and Johnny provided great service during your appointment! Thank you for your support and we hope to see you back again at Bill Utter Ford!

June 02, 2023

My truck needed new parts but they were on back order. They were able to put me in loaner vehicles which was very convenient. After 2 months of waiting they finally got the parts in just in time before I More

by Krystle32
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Flook
Jun 02, 2023 -

Bill Utter Ford responded

We're happy to have been able to provide you with loaner vehicles and get your truck repaired in time for your trip. Thank you for choosing Bill Utter Ford for your service needs and for sharing your experience. We appreciate your compliments on Danny's service, and we hope to see you again down the road.

June 01, 2023

We were pleased with everything that was done. Alexa even offered valet service when the schedule went a little over anticipated More

by harryowens
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alexa in service.
Jun 01, 2023 -

Bill Utter Ford responded

Alexa and the team here at Bill Utter Ford are grateful for your kind words, Harry! Offering valet service is just one of the many ways we aim to make our customers feel supported when they visit. Thank you for choosing our team for your automotive needs. Safe travels!

May 31, 2023

Excellent service -the job done in a very reasonable time. Thanks for a great job! More

by Joan.dudley
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jose - Service
May 31, 2023 -

Bill Utter Ford responded

Joan, thank you for the review! We appreciate the kind feedback and hope to see you again at Bill Utter Ford!

May 30, 2023

Prompt and friendly service, with comp car wash included! In and out in just over an hour for an oil change. More

by iblecox
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Sharon Moreno
May 31, 2023 -

Bill Utter Ford responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back!

May 29, 2023

Great service even on Memorial Day. When I needed a new battery the day before leaving on a road trip, I knew I can count on the service department at Bill Utter Ford. Smart, friendly More

by Shady Shores Guy
Recommend Dealer
Yes
Employees Worked With
Kason Edw
May 30, 2023 -

Bill Utter Ford responded

Thank you for the review! We appreciate your confidence in the Bill Utter Ford team to get the job done and hope to see you again down the road. Safe travels!

May 26, 2023

Fast service team. Very efficient. Kept me informed. Polite, knowledgeable, and entire service department operates without a glitch. I look forward to my service visits More

by Sbedwell329
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Cameron
May 26, 2023 -

Bill Utter Ford responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Bill Utter Ford team. Drive safely, and we hope to see you again down the road!

May 25, 2023

No-Pressure sale. Easy process and knowledgeable. Micah was easy to work with and answered every question asked. More

by bill_everhart
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Toronto Spikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Bill Utter Ford responded

Bill, thank you for sharing your experience with us at Bill Utter Ford. We're so glad to hear that you had a comfortable and stress-free car-buying process. We're happy to hear Micah was able to assist you so well. Enjoy your new vehicle!

May 25, 2023

The service team provided excellent service on my F150. They were friendly, efficient, and gave me exactly what I needed. More

by snydert
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Bill Utter Ford responded

We're thrilled to hear about your great experience with our service team at Bill Utter Ford working on your F-150. Thank you for taking the time to share. We look forward to seeing you again down the road.

May 25, 2023

Working with Danny Morris made me a Bill Utter Ford for my FORD needs. Danny's attention to detail made my repair a good experience. I salute Danny for his work on my repair. More

by baknowles01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Bill Utter Ford responded

We're happy to hear that Danny Morris' attention to detail made your repair experience a positive one at Bill Utter Ford. Thank you for sharing your experience and for choosing us for all of your Ford needs. It was a pleasure serving you.

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