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Bill Utter Ford

Denton, TX

4.9
4,121 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,121 reviews

June 22, 2023

Eddie is a great service rep Service dept very quick and thorough Received truck on time and clean More

by Jkselectricinc
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Bill Utter Ford responded

We are thrilled to hear that Eddie and our service team provided top-notch care to you and your vehicle! Thank you so much for sharing and leaving Bill Utter Ford a five-star review. Until next time!

June 22, 2023

I am continually pleased with the service and care I’ve received at Bill Utter Ford in the past. Today my car needed the oil changed, tires rotated and other maintenance items performed. I was given comple More

by janetabate
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexa
Jun 23, 2023 -

Bill Utter Ford responded

Janet, thank you so much for your continued support and kind words! We're glad that Alexa and Greg could provide you with excellent service and answer all of your questions. We appreciate your recommendation and hope to see you back again at Bill Utter Ford!

June 21, 2023

Always good customer service. They have our business with our Ford trucks! Thank you Bill Utter. More

by raypesina8
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christina Flook
Jun 21, 2023 -

Bill Utter Ford responded

We're thrilled our team has consistently demonstrated our commitment to customer service! Thanks for supporting Bill Utter Ford with your loyal business. Until next time!

June 20, 2023

Cason got me exactly what I needed he was very helpful would be happy to call on him again More

by donshar85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
Jun 21, 2023 -

Bill Utter Ford responded

We are glad to hear that Cason got you exactly what you needed! Thanks for choosing Bill Utter Ford. We are here to help with any future service needs.

June 17, 2023

Always the service is excellent. My scheduled service appointment time was prompt and efficient without complications. More

by JU47
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Bill Utter Ford responded

Thank you for this 5-star review of Bill Utter Ford!

June 13, 2023

We've always had great service. We don't take our vehicle anywhere else. Thank you More

by j.wellman
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron, Tony King
Jun 13, 2023 -

Bill Utter Ford responded

We are so grateful for your loyal business and look forward to working with you again at your next service appointment!

June 10, 2023

Great customer service and professionalism by all who helped me today. This was my third time to go to this dealership. Outstanding service. Thank you. More

by Brandon McLemore
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kason Edwards and Nathan Gonzales
Jun 12, 2023 -

Bill Utter Ford responded

We're thrilled to hear that you had a great experience at Bill Utter Ford, Brandon! It means a lot to us that we have earned your repeat business. Safe travels, and we hope to see you again down the road!

June 09, 2023

Love the “service attitude” at Bill Utter Ford! It is a pleasure to recommend both Bill Utter’s sales and service departments to others who seek a first-rate dealership. More

by DV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Bill Utter Ford responded

We're thrilled to hear you had a great experience with our sales and service departments! At Bill Utter Ford, we're always happy to assist our customers in any way we can. Thank you for your kind words and recommendation. We hope to see you again for all your automotive sales and service needs.

June 07, 2023

Always easy to get in they shuttled me home called with recommendations and let me know when it was ready always professional and take great care of my vehicle and my self. More

by Drosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Bill Utter Ford responded

It's wonderful to hear that our team at Bill Utter Ford has consistently provided attentive service and made your experience convenient! We appreciate your trust in us and look forward to helping you with any future automotive needs. Safe travels!

June 06, 2023

The absolute best customer service ever. Highly highly recommend this entire team from start to finish! More

by scoresjoker
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joey in service
Jun 07, 2023 -

Bill Utter Ford responded

We're thrilled to hear that you enjoyed the customer service here at Bill Utter Ford! It's great that our team provided a positive experience from start to finish. Thank you for recommending us and trusting us with your business!

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