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Bill Utter Ford
Denton, TX
4,119 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,119 reviews
December 09, 2023
Service was great. Advisor made sure items were in stock before my appointment and my truck was done and ready for pickup before originally stated. Advisor made sure items were in stock before my appointment and my truck was done and ready for pickup before originally stated. More
by paul.s.warren71
Employees Worked With
Kason Edwards
December 09, 2023
Communication was excellent while my truck was in their body shop. They were also able to accommodate a last minute service request. Highly recommend! body shop. They were also able to accommodate a last minute service request. Highly recommend! More
by Katrina
Employees Worked With
Bob Lynn
December 06, 2023
This is an honest dealership. They have a comfortable waiting room and they keep you informed on the progress of your car. I trust Bill Utter Ford with any repairs and maintenance They have a comfortable waiting room and they keep you informed on the progress of your car. I trust Bill Utter Ford with any repairs and maintenance of my Escape. More
by Suzanne
December 05, 2023
Greg Hall walk me through all my options for the repair of my car. He was very patient and answered every question that I have. He's an asset to your team and my go to guy. I know there’s people behind the of my car. He was very patient and answered every question that I have. He's an asset to your team and my go to guy. I know there’s people behind the scene that are hands on but the outcome is the car drives like brand new. More
by Randy
Employees Worked With
December 04, 2023
I appreciate the service, competency, ease of being serviced and friendliness of Bill Utter Ford. My service advisor today was Kason and he handled everything great from the moment I got there until th serviced and friendliness of Bill Utter Ford. My service advisor today was Kason and he handled everything great from the moment I got there until the service was completed. Great job, Bill Utter Ford in Denton, TX! More
by janetabate
Employees Worked With
Kason
December 01, 2023
Bill Utter has provided excellent service and sales experience for my new vehicle purchase. The sales experience was seamless. experience for my new vehicle purchase. The sales experience was seamless. More
by Melissa
Employees Worked With
December 01, 2023
Cold rainy day & they let my vehicle with leather interior sit outside with window down & I did not roll it down. They also didn't put any seat protection over my leather seat. Asked service rep fo interior sit outside with window down & I did not roll it down. They also didn't put any seat protection over my leather seat. Asked service rep for my cabin air filter that was being changed out. Rep said he would take pic & send me. It's now next day & after texting rep to send pic, I still have no pic. More
by richard_beal
Employees Worked With
Christian
