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Bill Utter Ford

Denton, TX

Overview
Employees
Reviews
Vehicles
4.9
4,119 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,119 reviews

January 20, 2024

I carried another dealers issue in to Bill Utter service and they performed flawlessly. They worked through the problem and corrected the issue. More

by hob8393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Romero
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Jan 22, 2024 -

Bill Utter Ford responded

We're glad to know our service team at Bill Utter Ford was able to resolve the issue for you. Thanks for trusting us with your vehicle, and we appreciate your positive feedback!

January 18, 2024

I’ve been to Bill Utter for a few times over the past few years and they’re always really quick and friendly! More

by cwroederer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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Jan 18, 2024 -

Bill Utter Ford responded

We're glad to know you've had consistently positive experiences at Bill Utter Ford! We always aim for quick and friendly service. Thanks for the review!

January 17, 2024

Cameron did an excellent job. I'm amazed of how he help me and the whole team was very welcoming and great. More

by jeje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron on service and Larry on parts. Excellent representative
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Jan 17, 2024 -

Bill Utter Ford responded

We're delighted to know that Cameron and the team at Bill Utter Ford were able to provide you with an excellent experience. Thanks for sharing your review!

January 16, 2024

Excellent communication from my Service advisor, through photos and texts. Work done in a timely manner More

by Rickhilliard7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob McCord
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Jan 16, 2024 -

Bill Utter Ford responded

Rick, we're glad to know that our communication and timely service met your expectations at Bill Utter Ford. Thanks for the positive feedback!

January 11, 2024

Pros: Competent staff and clean facility. Cons: long waits for service appointments. E.g. more than 2 weeks for an oil change. More

by MM9995
Service Time
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

Bill Utter Ford responded

We appreciate your feedback! It's great to know our team and facility met your expectations at Bill Utter Ford. We're always working on improving our service appointment times, so we hope you'll notice a positive change in the future!

January 07, 2024

They were very professional and friendly. Just didn't have what I needed. Easy to talk to More

by jwjernigan
Recommend Dealer
Yes
Employees Worked With
Cory Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Bill Utter Ford responded

Thank you for leaving Bill Utter Ford a five-star review! While we are sorry to hear we didn't have what you were looking for, we are happy that our team left a great impression. If you need anything else, we are here to help!

January 06, 2024

Vehicle services with quality, reported filter issues and replaced them with new ones. Thank you More

by Uday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Bill Utter Ford responded

Thanks for the kudos! At Bill Utter Ford, we pride ourselves on our top-notch service and attentive care for our customers and their vehicles. We appreciate your business and look forward to working with you again in the future!

December 31, 2023

my service was amazing, there is an excellent team of staff at the bill utter ford location! More

by jazmine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kason in the service department
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Jan 02, 2024 -

Bill Utter Ford responded

Jazmine, we're delighted we could deliver an excellent experience! - Bill Utter Ford Team

December 31, 2023

Comfortable waiting room, good communication with service advisor while vehicle is serviced, finished in quoted time. Also a car wash, too! More

by iblecox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle White
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Jan 02, 2024 -

Bill Utter Ford responded

We're glad to know you had a comfortable wait and good communication with our service advisor at Bill Utter Ford. We always aim for efficient service - including the car wash! Thanks for your feedback.

December 30, 2023

This dealership has been good to me & my family. This is our 5 vehicle to buy. More

by crcragarm09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doyle Chaffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Custis
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Jan 02, 2024 -

Bill Utter Ford responded

Thank you for leaving Bill Utter Ford a five-star review and congrats on your fifth vehicle! We appreciate your loyalty over the years. Safe travels!

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