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Bill Utter Ford

Denton, TX

4.9
4,117 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,117 reviews

March 30, 2024

This is our 3rd vehicle purchase from Bill Utter Ford and we had the pleasure of working with Jason Robinson. As usual, from beginning to end, they are top notch, shoot straight with you and treat you with More

by maryrinkevich
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Toronto Spikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Bill Utter Ford responded

Mary, it's fantastic to know that Jason and the team at Bill Utter Ford have consistently provided you with top-notch service! We're grateful for your loyalty and trust in us. Enjoy your new ride!

March 29, 2024

The facility was very clean the personnel were friendly and professional and helpful great job More

by dcherry32
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Megan in the service department San Pedro or Pete I believe parts department
Mar 29, 2024 -

Bill Utter Ford responded

Thanks so much for your glowing review! Our team is always happy to help you out here at Bill Utter Ford!

March 27, 2024

I have been going to this dealership for service for 3 years. Everyone that I have come in contact with is friendly and helpful. Justin in the service department kept me updated on the progress of my Must More

by Velma
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin
Mar 27, 2024 -

Bill Utter Ford responded

Velma, it's great to know that you've had consistently positive experiences with our team at Bill Utter Ford! We're glad Justin kept you updated on your Ford Mustang's progress. Thanks for sticking with us for all of your vehicle needs!

March 26, 2024

Joe Estes really helpful, we're new in town now you have a new client More

by edycarrero
Recommend Dealer
Yes
Employees Worked With
Joe Estes
Mar 26, 2024 -

Bill Utter Ford responded

Hi Edy! We are so glad you had a five-star experience with Joe! Thank you for choosing Bill Utter Ford. We are excited to have you as a new customer!

March 25, 2024

Great customer service and let me know about my front brakes that needed serviced and fixed the recall issues More

by ronmorrisjsupp
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson
Mar 25, 2024 -

Bill Utter Ford responded

We're glad to know you had a great experience with our team at Bill Utter Ford. We always aim to provide top-notch service and keep your vehicle in the best shape possible. Thanks for trusting us with your car's needs!

March 24, 2024

Services were performed exactly like I wanted! I’ll be a repeat customer!!! High recommend this dealer! More

by Banjoman58
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Service advisor ( Justin)
Mar 24, 2024 -

Bill Utter Ford responded

We're so glad to know that you had a great experience with us at Bill Utter Ford! Thanks for planning on coming back and recommending us. We are here for any of your future needs!

March 22, 2024

Courteous and thorough in their efforts to address my service needs. Kept me informed throughout the process More

by rgadd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2024 -

Bill Utter Ford responded

We're glad to know our team at Bill Utter Ford was able to keep you informed and meet your service needs. Thanks for the positive feedback!

March 14, 2024

The best dealer in the metroplex by far. They take extra care of all there customer and makes sure everything gets done. More

by joneszdr
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Carl Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Chaffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claire Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Bill Utter Ford responded

It's great to hear you've had a 5-star experience at Bill Utter Ford. We strive to provide top-notch service and ensure complete customer satisfaction - thanks for the acknowledgment!

March 14, 2024

Fast friendly service. Work me in for an oil change. Could have received a truck wash if I wanted one More

by SNCANTRELL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Bill Utter Ford responded

We're glad to know you had a fast and friendly service experience at Bill Utter Ford! We always aim to accommodate our customers' needs. Don't hesitate to stop by for that truck wash next time!

March 14, 2024

Fast and dependable serviceThe service writer took extra time and care to get us setup as we needed to coordinate with other people. More

by benelocke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki Flook, Christina Flook, Alex Celis
Mar 14, 2024 -

Bill Utter Ford responded

We're glad to know our team at Bill Utter Ford was able to provide you with the fast and dependable service you needed. Thanks for sharing your experience!

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