Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Utter Ford
Denton, TX
4,117 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,117 reviews
June 04, 2024
Good service, quick and much care was taken to make me confortable while I waited. Price no more than non-dealer. confortable while I waited. Price no more than non-dealer. More
by Tyler.cruse
Employees Worked With
June 03, 2024
The entire team from start to finish at this dealership was great! I have no complaints, I really appreciated their efficiency and commitment to suiting my needs and getting me out in a prompt time. was great! I have no complaints, I really appreciated their efficiency and commitment to suiting my needs and getting me out in a prompt time. More
by Jonathanhsanchez
June 01, 2024
Has performed all the scheduled maintenance on my F150. Just had my first major repair at 118k miles. Cam phaser and timing components replacement. Completed timely and on estimate. Also most reasonabl Just had my first major repair at 118k miles. Cam phaser and timing components replacement. Completed timely and on estimate. Also most reasonable advance estimate without alot of handwringing about needing to run diagnostics. Very pleased with how they have cared for my truck. More
by Djmaint58
June 01, 2024
Excellent customer service and professionalism. I am a repeat customer because of this. Thank you to everyone involved in the process. A great experience yet again. I am a repeat customer because of this. Thank you to everyone involved in the process. A great experience yet again. More
by Brandon McLemore
Employees Worked With
June 01, 2024
Amazing people, very professional and honest. Go see Kenny Morgan if you need a new vehicle! Won’t find a better sales rep out there! Go see Kenny Morgan if you need a new vehicle! Won’t find a better sales rep out there! More
by alex_mundy920
May 29, 2024
Kason, my service advisor was excellent, I've had my cars serviced at Bill Utter multiple times and he has been the best service advisor to date. He kept me up to date on the progress of my car's AC repair serviced at Bill Utter multiple times and he has been the best service advisor to date. He kept me up to date on the progress of my car's AC repair and answered all my questions. My car was done earlier than expected and my AC works great. More
by Laurwilliams123
Employees Worked With
May 29, 2024
Love Megan Meredith my advisor and the whole team who worked on my car behind the scenes! I appreciate all the communication and help! worked on my car behind the scenes! I appreciate all the communication and help! More
by babydragon
May 26, 2024
We have bought seven vehicles from Bill Utter Ford and have always had a good experience and have always used them to service all the vehicles and have never really had any serious problems if you want th have always had a good experience and have always used them to service all the vehicles and have never really had any serious problems if you want the best service in the service department go see Eddie Church he has always given us the best service More
by gaines_mathew
May 26, 2024
Team is great as always, friendly and fast. Take all my cars here including our Honda Take all my cars here including our Honda More
by Neilmac78
May 25, 2024
Always great service. Everybody is friendly and helpful. Pricing is fair and competitive. It’s a bit of a drive for me to get there but worth the time. Everybody is friendly and helpful. Pricing is fair and competitive. It’s a bit of a drive for me to get there but worth the time. More
by paul.junkins
Employees Worked With
Dean Hudkins
