Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Utter Ford
Denton, TX
4,117 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,117 reviews
July 23, 2024
The recall on my Bronco took less than 2 hours. My agent Angela was very nice and helpful. I was expecting an all day event. Pleasantly surprised when they text me at 10:30 am saying ready for pick My agent Angela was very nice and helpful. I was expecting an all day event. Pleasantly surprised when they text me at 10:30 am saying ready for pickup. More
by Tammy Woods
Employees Worked With
Angela
July 21, 2024
Everyone was awesome. From the service advisor (Omar Romero) to the technician. Even the cashier was very hope. From the service advisor (Omar Romero) to the technician. Even the cashier was very hope. More
by Mary
Employees Worked With
July 20, 2024
Cory Cuellar was great to work with and I would recommend him to anyone that is in need of a new vehicle. I love my new Maverick. Thanks him to anyone that is in need of a new vehicle. I love my new Maverick. Thanks More
by Whitener
July 18, 2024
Staff was friendly and informative. Also made recommendations for services I could do in the future rather trying to upsell me now. Also made recommendations for services I could do in the future rather trying to upsell me now. More
by Steve
Employees Worked With
July 17, 2024
Excellent service from scheduling, repairs & follow up. Jovan the mobile service young man showed up on time & was very professional & courteous. Jovan the mobile service young man showed up on time & was very professional & courteous. More
by Punxsutawney Mac
Employees Worked With
Jovan
July 16, 2024
I have never had a bad experience from either servicing a car or a purchase. Eddie in the service dept. is just plain GREAT to work with, period. The staff all genuinely care about their customers an a car or a purchase. Eddie in the service dept. is just plain GREAT to work with, period. The staff all genuinely care about their customers and you can tell they enjoy their jobs. As far as I’m concerned, I’m a customer for life! More
by DonnaF
July 12, 2024
They gave me a timeframe to look at my problem and they were faster than what they said were faster than what they said More
by lwsjas
Employees Worked With
June 18, 2024
Cory was a pleasure to work with. He was inconstant communication with us throughout the entire process. I definitely recommend working with him! Working with finance was awesome as w He was inconstant communication with us throughout the entire process. I definitely recommend working with him! Working with finance was awesome as well. We came in with our own financing and they were all onboard with it. Will definitely come back for my future car needs! More
by SteveV22Guy
Employees Worked With
June 14, 2024
Cory Cuellar took such good care of me. Literally everything but the signing and test driving was done via phone. He was very courteous, patient and kind. I greatly appreciate all of his he Literally everything but the signing and test driving was done via phone. He was very courteous, patient and kind. I greatly appreciate all of his help. More
by mitchachoice
June 14, 2024
Working with Cory Cuellar is one of the very best experiences I've had buying a vehicle. His friendly, educational, no pressure style brightened my day and I'm extremely happy with my experience! Gre experiences I've had buying a vehicle. His friendly, educational, no pressure style brightened my day and I'm extremely happy with my experience! Great guy at an awesome dealership. More
by jwagz00
Employees Worked With
