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Bill Utter Ford
Denton, TX
4,307 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 4,307 reviews
October 25, 2025
Phil Tysinger helped us get into our 2020 ford expedition with an ease. I’ve dealt with many pushy salespersons in the past and I didn’t feel any pressure visiting this dealership. The process was super smo with an ease. I’ve dealt with many pushy salespersons in the past and I didn’t feel any pressure visiting this dealership. The process was super smooth and he had the car ready for pick up on a short notice. If you’re in the market for a car, I’d definitely recommend Phil. We are in love with our car and it’s everything we wanted. More
by Luckysara7
Employees Worked With
October 24, 2025
We just purchased our 5th vehicle from Bill Utter Ford with Phil Tysinger as our sales rep for each of them. Phil has taken care of us every time we have needed a car from safe first cars for our teenage with Phil Tysinger as our sales rep for each of them. Phil has taken care of us every time we have needed a car from safe first cars for our teenagers, to a cool Mom Jeep, and now a second truck for me. We appreciate so much the honest, no nonsense approach to car buying. When it is time to buy again, I am sure we will be back and if Phil is still selling cars, he is who we will work with. Thank you Phil and the rest of the Bill Utter team! More
by Thebassangler
October 17, 2025
I worked with Adam and he was the absolute best. He made sure that I got an awesome car I love, and made sure I got a car payment that is affordable. Definitely recommend and will be back for my nex He made sure that I got an awesome car I love, and made sure I got a car payment that is affordable. Definitely recommend and will be back for my next vehicle. More
by Jmbrock10
Employees Worked With
October 13, 2025
Purchased a used vehicle from 400 miles away. Communication and information was seamless. Gotta a great deal thanks to Phil Tysinger. Communication and information was seamless. Gotta a great deal thanks to Phil Tysinger. More
by bpuig97
Employees Worked With
October 10, 2025
I received excellent customer service from Phil and he was also able to accommodate my budget. was also able to accommodate my budget. More
by christinamarielenz
Employees Worked With
October 03, 2025
Phil Tysinger was great! ! I called him about a vehicle that I was interested in and he had everything ready when I got there. He was able to answer any of the questions I had ! I called him about a vehicle that I was interested in and he had everything ready when I got there. He was able to answer any of the questions I had and gave me the time to think about the purchase I was about to make. Very professional and friendly. I will definitely go back to do more business. More
by bmacklin1987
Employees Worked With
September 19, 2025
This service department has terrible customer service! You pay thousands for a extended warranty and then when you report an issue with your vehicle they tell you leave it with us 2-4 days but they cant g You pay thousands for a extended warranty and then when you report an issue with your vehicle they tell you leave it with us 2-4 days but they cant give you a loaner because there is a waiting list. Therefore uber or rent a car during this time while they determine what's wrong with your piece of junk F150. I have reported this noise every time I take it in for general maintenance which i also paid extra for when I bought (2) 70,000 dollar trucks from them 2 years ago. In summary don't buy a ford because they are junk and the service department treats you like a second class citizen More
by Kevin Brown
Employees Worked With
September 17, 2025
Phil T. (Dr. Phil) is absolutly amazing. He is knowledgeable, trustworthy, and kind. We have purchased multiple cars from him. We love sending friends and fa (Dr. Phil) is absolutly amazing. He is knowledgeable, trustworthy, and kind. We have purchased multiple cars from him. We love sending friends and family his way too! More
by Rachel
Employees Worked With
August 26, 2025
Phil Tysinger has the best customer service I had ever experienced. In all my years in buying vehicles this is by far the best experience I have ever had. experienced. In all my years in buying vehicles this is by far the best experience I have ever had. More
by Pcloves2Dance
Employees Worked With
August 24, 2025
For my first car buying experience, Phil made it so easy! He was so patient with me and answered all my questions. I test drove a few vehicles, and I loved how dedicated he was to helping me find what worked He was so patient with me and answered all my questions. I test drove a few vehicles, and I loved how dedicated he was to helping me find what worked best for me. I was anxious going into buying my first car, but as soon as I sat down with Phil, I knew that I was in the right place. More
by r.shauchunas
Employees Worked With
