Bill Snethkamp Chrysler Dodge Jeep Ram
Highland Park, MI
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Awesome Experience! I traded in my 2006 Mustang for a 2016 Jeep Patriot. I was very impressed by the whole experience. My salesman was very knowledgeable and courteous. I I traded in my 2006 Mustang for a 2016 Jeep Patriot. I was very impressed by the whole experience. My salesman was very knowledgeable and courteous. I LOVE my new Jeep. This is my first leased vehicle and won't be my last! More
Awesome experience I recently purchased a Dodge Durando for my wife from Jen Snethkamp. She made the experience very enjoyable and convenient. Almost everything was done I recently purchased a Dodge Durando for my wife from Jen Snethkamp. She made the experience very enjoyable and convenient. Almost everything was done on the phone and via email. She found the exact vehicle we were looking for and on top of that she delivered. Top of the line service and experience. More
Best Experience! I recently purchased a new car from Bill Snethkamp and it was by far my best car-buying experience! I worked with Jennifer and she was very informativ I recently purchased a new car from Bill Snethkamp and it was by far my best car-buying experience! I worked with Jennifer and she was very informative and made the entire process so easy. The dealership itself was comfortable and all of the staff were friendly and professional. I left feeling very happy and confident in my purchase. Thank you! More
Only Dealer I Will Do Business With I leased a Chrysler 300 from Snethkamp and I couldn't be happier. The staff was very knowledgable and quick to find me a vehicle that worked for me an I leased a Chrysler 300 from Snethkamp and I couldn't be happier. The staff was very knowledgable and quick to find me a vehicle that worked for me and my budget. The facility was clean, and they had me in and out in what felt like record time. More
Amazing service department! I couldn't be more impressed with the service I received in both the Service department as well as the body shop. My car was completed as promised and I couldn't be more impressed with the service I received in both the Service department as well as the body shop. My car was completed as promised and they did a great job of keeping me up to date. More
Worst dealership!! The salesman lied, the dealer lied, posted incorrect price, hung up the phone on me, the manager hung up on me, told me to get my lawyer involved, and The salesman lied, the dealer lied, posted incorrect price, hung up the phone on me, the manager hung up on me, told me to get my lawyer involved, and guess what I'm doing? Getting my lawyer involved- stay away from this dealer! The dealer posts a price online for a car, so my dad went to go see it, and he test drove it and what not. The gentlemen takes my dad's license runs everything, and comes back to tell him the price of the car went up $3,000 dollars because the price online was incorrect. Then tells him 2 minutes later the car is sold. So I pick up the phone and call the same dealer, and inquired about the same car- and it was not sold, and he admitted the price was wrong and they are working on updating the price. Online it still shows the lower price. I proceeded to tell him I want to discuss this with my lawyer, and he told me to call my lawyer, and hung up the phone. I called back again, and asked for a manager- they picked up the phone and hung up... They just lost a 16,000$ car sale just because they wanted to be disrespectful and rude. More
TERRIBLE EXPERIENCE - NOT RECOMMENDED FOR ANYTHING!! Purchased car and paint peeled from bumper after washing it the first time a few weeks later. Contacted them right away...treated me like I was wasti Purchased car and paint peeled from bumper after washing it the first time a few weeks later. Contacted them right away...treated me like I was wasting their time. They just wanted me to bring it in so they could bill me to repaint it. I asked them to do the right thing and stand behind their work as I had just bought the car....sales manager Eric refused. It wasnt his problem. Extremely disappointed.....they are why most car dealers have such a bad rep....they fit it to the T!! I would take your business elsewhere!!! More
Buying a vehicle I e-mailed over the weekend for information on a vehicle, then made an appointment to test drive the vehicle. The day I was suppose to test drive the I e-mailed over the weekend for information on a vehicle, then made an appointment to test drive the vehicle. The day I was suppose to test drive the vehicle, I e-mailed them to let them know I was coming because it's 160 miles round trip from my house. I arrived to find one of the dealerships workers taking the vehicle, and Shelly had informed me he went for a doctors appointment, even though I just saw him leave. I figured I would be waiting about an hour, but Shelly told me he would be back in a few minutes. He came back about 20 minutes later and Shelly informed me their own worker was going to purchase the vehicle. So was lied to the whole time I was there waiting. I would not recommend this dealership to anybody, why would anyone want to purchase a car from liars and underhanded people? More
For years I have not only bought all of my Chryslers from this dealership but I have also had them all serviced here as well. Their service staff goes above and beyond to make sure the customer is informed a this dealership but I have also had them all serviced here as well. Their service staff goes above and beyond to make sure the customer is informed and kept up to date. Top notch customer service. More
I walked in and no one approached me. There were people sitting alone at their desks and they ignored me. I inquired about used cars and they had a limited selection (one row). They discouraged me from fi sitting alone at their desks and they ignored me. I inquired about used cars and they had a limited selection (one row). They discouraged me from financing. without even officially inquiring. I walked out the same way I came in, in the dark. More