Bill Snethkamp Chrysler Dodge Jeep Ram
Highland Park, MI
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Great over all service men's restroom needs cleaning Great over all service just wish the men's restroom was clean,I visited for an all around wheel alignment front end is 100% straight I have to take it Great over all service just wish the men's restroom was clean,I visited for an all around wheel alignment front end is 100% straight I have to take it back,the rear tire on the driver side is not 100% in line there is definitely a slight degree of camber going on More
New vehicle lease I was very pleased how my transaction was handled. The vehicle was very clean, had almost a full tank of gas and all of my questions we’re answered. V I was very pleased how my transaction was handled. The vehicle was very clean, had almost a full tank of gas and all of my questions we’re answered. Very happy. More
JT is the best! Called and was connected to John Thomas (JT) regarding a new Jeep - he exceeded my expectations and went above and beyond to get me the car I wanted a Called and was connected to John Thomas (JT) regarding a new Jeep - he exceeded my expectations and went above and beyond to get me the car I wanted and more. He will go the extra mile for you and is also a nice guy to deal with. Very responsive - great experience. More
Amazing experience! Everyone here is so nice, kind, and willing to get you in the best car with the best price as possible. I will definitely be coming back in the future Everyone here is so nice, kind, and willing to get you in the best car with the best price as possible. I will definitely be coming back in the future. So very pleased with my 2018 Jeep Compass. JohnJames and Joshua were a pleasure to work with. Amazing! More
Complete Scammers This dealership scams ppl and their warranty companies out of their money. Don’t take your vehicle here please these ppl will take your money and lie This dealership scams ppl and their warranty companies out of their money. Don’t take your vehicle here please these ppl will take your money and lie about the services they provided. The manager was informed about the scam and pretty much said it was my fault and I actually owed them after my warranty company was charged over a $1000.00. He offered no apologies after his employee confessed to what he did he only offered blame to me. I was called and harassed by the employee and the manager could only tell me well I have known this guy for years he wouldn’t do that. DO NOT TAKE YOUR CAR TO THIS DEALERSHIP WARN ALL WARRANTY COMPANIES DONT PURCHASE VEHICLES FROM THIS PLACE HUGE SCAMMERS BE WARE 😡🤬🤬😡😡🤯 More
Fantastic Customer Service From the inquiry phase to completing my final paperwork was an awesome customer service experience. Eric (as well as the rest of the staff) was amazin From the inquiry phase to completing my final paperwork was an awesome customer service experience. Eric (as well as the rest of the staff) was amazing. I was very comfortable and my dealer and agent worked very hard to get me a great deal on a brand new dodge. I would definitely recommend this dealership to anyone looking for a new or used vehicle. More
Great very helpful Very helpful with my service concerns. Also very nice people who work there. Very pleasant and timely experience at bill snethkamp chrysler jeep and Very helpful with my service concerns. Also very nice people who work there. Very pleasant and timely experience at bill snethkamp chrysler jeep and will definitely be back. More
Great service as promised Service technician Jody was very helpful and polite during the time that I waited for my part to be delivered which was a fuse box for my 07 Caravan. Service technician Jody was very helpful and polite during the time that I waited for my part to be delivered which was a fuse box for my 07 Caravan. I can tell by looking at it that the wiring was done meticulously, I would definitely recommend these guys if you need dealer service for your vehicle. More
Excellence services Good customer services and time was very good less then a hour 2 wait in the waiting room very clean nice stairs and nice television 2 watch tv. Good customer services and time was very good less then a hour 2 wait in the waiting room very clean nice stairs and nice television 2 watch tv. More
Sabbotaged my vehicle This is an awful dealership to have your vehicle serviced at. I took my vehicle in for an oil change and to have a cover placed over some wiring at 11 This is an awful dealership to have your vehicle serviced at. I took my vehicle in for an oil change and to have a cover placed over some wiring at 11:30 a.m. and was told there was a hour and a half wait. They started servicing my vehicle by noon. Unaware of how much time went by, it was now a quarter to 2. During my wait the service tech tried to sell me a coolant flush, tire rotation, trans flush, and an air filter. I agreed to buy an air filter depending on cost. I was told $45.00. It was 2:30 p.m. and my car was not back. I walked into the service area and saw a tech drilling or trying to unscrew something under the hood of my car so I confronted him about what he was doing. He took attitude with me and told me to go talk to the service advisor. I told him to stop and bring my car. When I went to pay my bill they had charged me $55 dollars for the filter. I told them to adjust the price or take it out of my car. They eliminated labor costs. To top things off, they cut some wires on my car and showed them to me like they were already cut. I now have an error "key fob not detected" popping up at times when the rear passenger door is shut. I have to stop my car and restart it to prevent any safety issues. The look in all of their faces was guilt. They sabbotaged my vehicle for $400 the cost to repair the wires they cut and put my safety at risk. They still cost me money because I had to pay another dealership to diagnose and repair it and its still not fixed. This is a terrible place. They are reasonably priced but, sabbotaging someones vehicle for profit is shameful More