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Bill Ray Nissan - Service Center

Longwood, FL

4.6
1,233 Reviews

1,233 Reviews of Bill Ray Nissan - Service Center

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November 11, 2023

not very long for the oil change was do befor my rogue was ready pretty fast More

by DAHLIADIXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Carcamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Conley, Ricco Shelly, Zach Villalobos
Nov 13, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

November 10, 2023

A great experience as always. Service was friendly, quick and all staff were very friendly and helpful. More

by ENAGOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

November 10, 2023

Knowledgeable service people who are friendly as well as office personnel. Even got a ride back home while they were servicing the car. More

by JUDIERNST21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

November 09, 2023

DARREN THOMPSON IS A GREAT PERSON TO WORK WITH, VERY KNOWLEDGEABLE AND COURTEOUS.. THUMS UP TO BILL RAY NISSAN! More

by REVERSEAUTOCOLOREXPRESS
Recommend Dealer
Yes
Employees Worked With
Darren Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

November 09, 2023

Slow to acknowledge or greet me upon arrival. There were several employees right across from me in the service bay. They stood there and talked with each other, and then they all walked off with More

by IALADAY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Conley
Nov 13, 2023 -

Bill Ray Nissan responded

We would like to have a better understanding about your experience. Please reach out to us at (407) 831-1318 at your earliest convenience and we will do our best to resolve this with you.

November 09, 2023

When it comes to simple oil changes, they are fine. But if it’s something bigger and especially if it’s something that should be covered under warranty, they will simply stop replying to your emails. I More

by USER726892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Morris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Carcamo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Bill Ray Nissan responded

We would like to have a better understanding about your experience. Please reach out to us at (407) 831-1318 at your earliest convenience and we will do our best to resolve this with you.

Nov 13, 2023 -

USER726892 responded

Oh that’s funny, you couldn’t reply to my emails that I sent A MONTH AGO, but now you’re quick to respond to a negative review calling you out. A simple “we’re still looking into your issue” would have been perfectly fine with me, but you couldn’t even do that. You had ample time to avoid this and instead you chose to simply ignore me and any future potential customers deserve to know that if they come to you with a legitimate issue, that they might not even get an email response, much less have the problem actually fixed.

November 09, 2023

I've been coming to Bill Ray Nissan for the past 2 years and I am very pleased with the service. Very nice and friendly staff. They are fast and efficient. More

by J1CABO19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

November 09, 2023

Great job, ready as promised. Only thing was I had to reset all of my preferences. More

by RELIVLADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

November 08, 2023

Antonio from parts and service is an excellent person, he was always attentive and ready to seek the best help More

by GE_PRADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Carcamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

November 08, 2023

Very clean and friendly staff. Also up date technology. Fast and efficient. Also economical. Appreciate it. More

by romanperez89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD McClean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

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