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1,229 Reviews of Bill Ray Nissan - Service Center
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November 26, 2023
I called late Friday afternoon after finding a screw in my tire. Mary answered my call and since it was toolate to bring it in, she made an apporintment for me on Saturday to look at the tire to see if it my tire. Mary answered my call and since it was toolate to bring it in, she made an apporintment for me on Saturday to look at the tire to see if it could be patched or replaced. I told her I didn't recall if I had the road hazard coverage, but it needed to be replaced if it could not be patched. She took the extra step and called me back wiithin 15 minutes to tell me she looked up my records and I did have it. She then said she would note it on my appointment with Ryan. That's going well above and beyond good customer service. MANY thanks to her and Ryan. They were both most helpful in checking the coverage and replacing the tire. More
by Bill W
Verified Customer
November 26, 2023
The one thing I really don't like about Bill Ray Nissan is being asked to fill out a review every time I come in for service. If I had a problem, I wouldn't come back. You are the only ones who has service is being asked to fill out a review every time I come in for service. If I had a problem, I wouldn't come back. You are the only ones who has serviced my car. I am really tired of getting all these multiple requests. Even if you do dill it out, it doesn't let you submit the review if you skipped something. You are wasting my time. I don't know the names of the people who served me so I can't rate them. So I am rating them all with the lowest rating. I am assuming that Management and Administration came up with this ridiculous survey. More
by JSFRECH
Employees Worked With
November 25, 2023
Great service from the whole team. Everything was very timely. Everything was very clearly explained. Everything was very timely. Everything was very clearly explained. More
by ARCHITECTJIM3
Employees Worked With
November 25, 2023
Was very nice. From the initial meeting to the end of service. Robert was very friendly and communicated the information with me very promptly . From the initial meeting to the end of service. Robert was very friendly and communicated the information with me very promptly . More
by MAWEECE
November 25, 2023
Great Service! Darryl is very efficient communicator and very honest with us keeping us updated with the repair. Darryl is very efficient communicator and very honest with us keeping us updated with the repair. More
by ERAMOSJR47
Employees Worked With
November 25, 2023
Excellent service. Always spot on. I would highly recommend this dealership for purchase and service. Always spot on. I would highly recommend this dealership for purchase and service. More
by KRAFTHIW
November 25, 2023
Very good service. Organized and explain everything for you. Ambience in the waiting room very nice and clean. keep doing a good job. Organized and explain everything for you. Ambience in the waiting room very nice and clean. keep doing a good job. More
by ANGELAVILLELA28
Employees Worked With
November 24, 2023
Very friendly and quick service would recommend to family and friends also very clean inside and out and friends also very clean inside and out More
by ANITA_BYL
Employees Worked With
November 23, 2023
Upon arriving no one greeted me right away then I was told they were having a meeting. Someone would be with shortly told they were having a meeting. Someone would be with shortly More
by PAULAFARMERSANDS
Employees Worked With
