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Bill Ray Nissan - Service Center

Longwood, FL

4.6
1,229 Reviews

1,229 Reviews of Bill Ray Nissan - Service Center

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December 19, 2023

Great service every visit. One of the best investments we made was our Nissan your dealership is top notch we recommend you to our friends and family. More

by TVOLS80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Villalobos
Dec 26, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support.

December 19, 2023

Rob was very helpful in explaining to me what needed to be tended to on my car. He is always honest and informative. More

by BRIANNAQUICENO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support.

December 18, 2023

Great dealership and service! Always on point and Zachary D is an amazing service rep! More

by PADILLA.ALEX74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 18, 2023

See my fully documented explanation on previous survey. This was the worst experience I’ve ever had with Nissan service and I’ve had Nissan vehicles for 10 years More

by GATORJMCLANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary Dambaugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Bill Ray Nissan responded

We would like to have a better understanding about your experience. Please reach out to us at (407) 831-1318 at your earliest convenience and we will do our best to resolve this with you.

December 18, 2023

Service is always excellent, from the waiting area to the shuttle when I use it is always good. They let me know if I need any additional work. Highly recommend! More

by QUIJO03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

December 18, 2023

Darren Thompson and Vick Clark both helped in getting my vehicle back from my collision repair before my car rental expired with my insurance company. Darren made sure the touch up was done on my door. I More

by SLS_57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vick Clark
Dec 19, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

December 17, 2023

Had $39. 99 coupon. Paid > $60 when done.🤔 That doesn’t add up to me. 🤨 More

by HSVP2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Minnich
December 17, 2023

Good service good customer service ………. promote .good service ..this needs to short 15 words is too much More

by CHARLENECC68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD McClean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

December 17, 2023

Juan is always great. Service is always fast and efficient. Why do I need 15 words More

by REINEFAMILY2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD McClean
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 17, 2023

I waited 3 hours for an oil change with an appointment. Ridiculous. Don’t make the appointment if you don’t have the availability. More

by PAMELA.HOBACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know.
Dec 18, 2023 -

Bill Ray Nissan responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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