1,229 Reviews of Bill Ray Nissan - Service Center
Bill-Ray has always been helpful, knowledgeable and courteous to me. I'm always taken good care of even when I come in without an appointment. courteous to me. I'm always taken good care of even when I come in without an appointment. More
I like the dealership…the location and the cleanliness of it, and even the service guys are professional and polite. What I did not care for is the surprise $5 shop service fee for supplies that I felt like it, and even the service guys are professional and polite. What I did not care for is the surprise $5 shop service fee for supplies that I felt like should have been included in the price of the oil change, not added to the price after the fact. It was only a small thing that I felt was dishonest, but like a hair in your food, this small thing spoiled the experience for me, and tarnished the reputation of the dealership in my mind. Since I believe if a company is dishonest with small matters they’ll also be dishonest with larger matters, I doubt I’ll be back as a customer. I hope it was worth the $5. More
Service department always treats me well. Never feel up-sell pressure. Daryl keeps me informed on the status of my vehicle. Never feel up-sell pressure. Daryl keeps me informed on the status of my vehicle. More
Darryl is our got to for Switch Phase Electrical, Awesome Experience every time Both Personal and Business. Keep up the great work and service experience respect!! Experience every time Both Personal and Business. Keep up the great work and service experience respect!! More
Great staff. Service was quick, no hassle. Clean location. Service fee reasonable. Will definitely go back. Service was quick, no hassle. Clean location. Service fee reasonable. Will definitely go back. More
I went in for an oil change. The car was returned to me on time. They gave it an inspection. I received a report about the work required. My tech was professional and courteous. The car was returned to me on time. They gave it an inspection. I received a report about the work required. My tech was professional and courteous. More
Thanks for your help Tony. I appreciated your phone calls to keep me informed. Great service and clear explanations. And I’m pleased with the friendliness of Bill Ray Nissan. I appreciated your phone calls to keep me informed. Great service and clear explanations. And I’m pleased with the friendliness of Bill Ray Nissan. More
Zach D is awesome. Responds quickly & always follows up !! I appreciate the special care I am given Responds quickly & always follows up !! I appreciate the special care I am given More
Willing to go above and beyond to create a great experience! Zach kept me informed every step of the way, was knowledgeable and patient. He also understood how important this vehicle is to my family experience! Zach kept me informed every step of the way, was knowledgeable and patient. He also understood how important this vehicle is to my family and went out of his way to secure a loaner that was just as nice as my platinum armada! More
Helpful and polite. I would recommend to others. Even though I did not perform the recommended service I would still return. I would recommend to others. Even though I did not perform the recommended service I would still return. More