Bill Ray Nissan - Service Center

Zach is consistently amazing. I have had the opportunity to work with him on multiple occasions and am a loyal customer at Bill Ray Nissan largely because of Zach. He is in consta I have had the opportunity to work with him on multiple occasions and am a loyal customer at Bill Ray Nissan largely because of Zach. He is in constant communication from the time I make the original request right up to the point where he hands me the keys. He is also extremely personable, remembering things that are important to me. Always a great experience. More

Your diagnostic fees are incredibly overpriced. Bill Ray can do my oil changes from now on but any other service I'm taking my business elsewhere. Bill Ray can do my oil changes from now on but any other service I'm taking my business elsewhere. More

Great people. Very helpful and willing to help with anything you need. Turn around time was first rate. Very helpful and willing to help with anything you need. Turn around time was first rate. More

The customer service is wonderful. They went above and beyond. That's why I scheduled my maintenance with Bill Ray Nissan. They went above and beyond. That's why I scheduled my maintenance with Bill Ray Nissan. More

I had an overall positive experience. The service advisor assigned, tony, was very helpful, kind and thourough. My only complaint would be the lack of communication while they had my car. The service advisor assigned, tony, was very helpful, kind and thourough. My only complaint would be the lack of communication while they had my car. I was told the initial diagnostic would take max 3 hours, the issue with my car was a stumper of sorts so it took much longer. I understood that they needed more time to diagnose the issue but I was still expecting a call after 3 hours. I wasn’t contacted until almost 9 hours after I brought my car in. They had not been able to figure out the issue yet and requested to hold it overnight. The more and more time that passed after that initial 3 hours just made me more anxious. Even though they hadn’t determined what was wrong yet, I would have appreciated them telling me “hey we aren’t sure what the problem is yet, but we will get back to you whenever we make a discovery”. Just the lack of communication I found very anxiety inducing considering I had no ability to leave it overnight and needed it for the next day. More

Fast, friendly and personalized service. Zachary was very helpful. I'll be getting my vehicle serviced here from now on. Zachary was very helpful. I'll be getting my vehicle serviced here from now on. More

I Reported front end noise which was diagnosed by the dealer who sold me the car. I was told no noise, no problem. However, I spend 6-8 hours in the car, daily and experience it all day long. Issue pers dealer who sold me the car. I was told no noise, no problem. However, I spend 6-8 hours in the car, daily and experience it all day long. Issue persist currently. More

Excellent customer service. Jo was done in lees time that was suppose to. Great areas to chill while waiting. Employees are great, definitely will come back. Jo was done in lees time that was suppose to. Great areas to chill while waiting. Employees are great, definitely will come back. More

I came in without an appointment and was first told that I would probably need to come back another day. Then I spoke with Zach and he was able to get me right in and serviced I would probably need to come back another day. Then I spoke with Zach and he was able to get me right in and serviced More

Great employees and great ma n agement. and ivwill always come there ,they take good care of me and ivwill always come there ,they take good care of me More