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Bill Ray Nissan - Service Center

Longwood, FL

4.6
1,228 Reviews

1,228 Reviews of Bill Ray Nissan - Service Center

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January 28, 2024

The entire staff from when you check in to when you leave were very friendly. They would always speak. More

by TOP_VOLLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J D Mclean, Anthony Conley
Jan 29, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 28, 2024

When I arrived at the service center it took them around 20 min to help me. There were cars behind me that was helped first. I had an oil change and a coolant flush and it took around 3 hours. This was my More

by Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricco Shelly
Jan 29, 2024 -

Bill Ray Nissan responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 28, 2024

Efficient, nice, reasonable waiting time. Check out was easy, they also ran my car through the car wash which it needed. Overall, from the price to their service I was pleased. More

by Fabienne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Villalobos
Jan 29, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 27, 2024

car was taken care of best they can except part needed was not in had to order More

by ROMERC
Recommend Dealer
Yes
Employees Worked With
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Conley
Jan 29, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 27, 2024

After accepting my estimate online to go ahead with the work I got no information about what was going on with my car better communication would be a good idea More

by J.BIGNESS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Carcamo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Bill Ray Nissan responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 27, 2024

Dealership service has always been great. My issue was not able to be resolved due to the required part being on back order. Unfortunately, this will require a 2nd visit and additional shop t More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Kraemer
Jan 29, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 27, 2024

It took so long to finish my car due to unavoidable issues but they kept me updated and it turns out they did a good job. Thanks you 😀 More

by JSP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 27, 2024

El trato y profesionalismo excelente muy complacida con el servicio que recibimos para mi vehículo More

by JOHANNACOMFORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 26, 2024

Bill Ray Nissan collision center put my Pathfinder back to normal. Thank you all so much ,Darren is exceptional thanks for everything. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 26, 2024

My favorite dealership for 30 years travel an hour away to go there for my service and when I want to purchase a car More

by MANO123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont remember name
Jan 29, 2024 -

Bill Ray Nissan responded

Thank you for your kind words and this wonderful review!

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